I wish I could give Dish a negative star because it's that bad! I've had cable for years and after trying several company's I gave Dish a try. The signal was horrid and they said it didn't matter as long as I got a signal, quality of signal is unimportant a service rep commented. Worst of all is that these (pretty much all of them do this) force you to sign a contract so you are basically forced to stay with them regardless of their service, errors or incompetence!? It's basically extortion once you sign on the dotted line. They will ruin your credit if you try to leave regardless of the excuse. Overall horrible picture quality and horrible service, an utter failure!