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92 days ago

Such a nice flowers and beautiful bouquets, lots of gift to buy here.

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1015 days ago

My first experience with Cohee’s Shoe Repair on Nolensville Road in Nashville will also be my last. I dropped off a pair of high-heeled boots and another pair of heels that both needed the taps replaced. I called Cohee’s before visiting the establishment to check hours, etc. The person who answered for the business wasn’t very friendly, sounding a bit like I was an interruption. I should have known better at that point than to actually visit the place. However, I brushed my concern aside and went anyway, as this was the closest shoe repair shop to my home and they were open until 6 pm, making it easier to get there after work.

When I actually visited the shop, the worker there treated me much the same as the person who’d answered the phone days before. I suspect they were the same man, and I fear he may actually be the owner or at least manager.

I explained that I needed taps on the shoes and was brusquely told me the total and that they only take cash and check. First, I’ve never been to a similar type of service shop where they charged you up front, and I was a bit taken aback by this. Every dry cleaner, alterations shop and shoe repair service I’ve ever used previously charged upon pick-up. Not only that, but I didn’t even get a receipt, only a claim check. I always want a receipt for purchases, but especially having paid up front. The claim check didn’t even have the name of the business on it, so I had to write it on myself so I wouldn’t forget where the ticket was for.

The fact that they don’t take my preferred method of payment (Mastercard) or any form of credit or debit cards was enough for me to hesitate to return. I never use checks, preferring to pay via debit card or online bill pay whenever possible, and I don’t keep a lot of cash on me. I was lucky that night I actually did have enough with me to pay, but I really felt this is the kind of information that he should have told me when I called to find out about this business. I can’t remember the last time I encountered a business that did not take credit and debit cards – something so highly unusual should be made apparent to potential customers so they can adequately prepare before they visit the store – ESPECIALLY when you require payment up front.

The worst and final straw came when I picked up the shoes. I will say that the taps I had replaced look fine and seem sturdy. My issue started when first he couldn’t find either pair of my shoes. Then when he finally found my boots (slender, knee-high, high-heeled leather boots that pull on – no zipper or fastener) and then told me my heels were INSIDE my boots! I checked and yes, he really had stuffed my heels down into the toe of each boot. I would NEVER have done this to my shoes, as I would not want to take a chance on stretching the leather at all and have it become baggy around my ankle area.

I mentioned that I was not happy to see the heels stuffed inside the boots and would never have done this to my shoes. He said it was necessary to keep the shoes together. I think the bag I brought them in would have served that purpose much better and told him so. I also stated that customers expect their property to be treated better when they bring it for repair and I would not be back.

That’s the point where he started yelling at me to “Leave now!” Then he repeatedly yelled “Get out!” and “Go!”. As I left I told him his customers did not deserve to be treated like this, that I would be detailing his behavior at online review sites to warn others and that he would not keep business if he continues acting this way.

I have to say, judging by his attitude from the phone call to each visit, I have to think this man is deeply sad and possibly disturbed. It is just not normal to treat people this way – especially when you are in the service business. A little common courtesy goes a long way. I feel sorry that his life is so bad that he takes it out on his customers – just not sorry enough to return. Hopefully I can save a few others the same terrible treatment by sharing my own experience with this man and this store. Only a masochist would give Cohee’s Shoe Repair repeat business. There are plenty of other shoe repair stores in Nashville that will treat customers with decency and politeness and not disrespect their property.

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1174 days ago

Shopping for an engagement ring can be a daunting task and I was getting discouraged by the whole process until I met Jay Yontef! I learned of his excellent work by talking with several satisfied customers and by reading his exceptional reviews online. Everything I heard and read was TRUE! Jay took the time to meet with me personally by appointment and first spent a few moments educating me on diamonds. Not only was it fun, but I came away knowing exactly what I wanted. He then took the time to listen to my wants and needs and together we designed the perfect ring!! Never once did I feel pressured or that I was trying to be sold something. It was such a great experience and when the time came to pick up the ring it was even better than what I expected! There is no other place I could have gone to experience such incredible product knowledge, professionalism, high quality, and VERY good pricing! Without hesitation we will be going back to Jay for our wedding bands and all other future jewelry purchases!! Jay’s knowledge in diamonds, gemstones, and jewelry is second to none and I would HIGHLY recommend him to anyone looking for incredible quality at a very good price! I would also recommend checking out his website to see some beautiful jewelry... www.jyontef

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1196 days ago

For our 32 anniversary, my husband and I decided it was time for a change and sought out many jewelers in the area. Not being happy with any of them, we found Jay through Citysearch and set up an appointment. Lucky day for me! He found us the perfect Asscher cut diamond and was able to have a setting and wedding band made just the way I described! Jay did suggest another idea for the band (diamonds all around), but wanting to give hubby a little financial break, I insisted on diamonds half way around. Wrong choice! I should have LISTENED to Jay because one year later, we returned to Jay and asked him to rework the wedding band. A few weeks later he delivered to me a BEAUTIFUL wedding band that included diamonds all around . The band makes my Asscher cut diamond POP out! I can't take my eyes off this new set! He used the previous diamonds we had and was able to perfectly match them to the new ones. He took great time making sure the quality was second to none (even when we couldn't tell the difference, it mattered to him) and we couldn't be more grateful. Jay treated us like this was one of the biggest purchases of his life and made us feel like we were his best customers. Little does he know, Jay will always be our jeweler and I will tell anyone who will listen to "run, don't walk" to Jay Yontef when purchasing a piece of jewelry for a loved one. It will instantly become a family heirloom!

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1198 days ago

For my birthday/anniversary combo event, we wanted an upgrade on my diamond wrap for my sapphire/diamond engagement ring. I did some Nashville jeweler visiting that left me unimpressed. When I Googled custom jewelers in Nashville, Jay Yontef's stellar reviews caught my eye. I was a little shy about taking a small job to him, but forged ahead. What a great experience. When I met with him the first time, he assessed the situation and understood what I needed to fully complement the sapphire. He gave me several options and the rest was easy. When I picked up the finished KILLER RING, I was impressed with the hand-picked quality of 7 brilliant diamonds that "popped" (to use his words). I knew that I would have inquiries about where this remarkable work was done, and have already passed on his contact information to four colleagues. My husband is very pleased with his gift to me.

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1201 days ago

I was looking for a unique, vintage-style ring for my fiance. I wanted to use a family diamond, and design a setting that she would love. J. Yontef helped me design the perfect ring that no one else would have! He gave me personal service in a comfortable environment, and the ring was ready even sooner than I planned. My fiance loves the ring!

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1204 days ago

Very deceptive,I got screwed,live and learn.

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1204 days ago

I agree......first and only BAD experience I've every had buying online...it's too bad there has to be dishonesty in this world......

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1204 days ago

I cannot say enough wonderful things about Oakwood Cleaners! They altered my wedding dress, such intricate work other seamstresses in the area said that it could not be done. The result........absolutely STUNNING! Oakwood goes above and beyond for each customer- whether a work shirt or couture wedding dress- this is the place to go!! The staff and owner's hospitality cannot be beat!

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1207 days ago

I love Oakwood Cleaners since they are so professional, and they deliver! The staff is super efficient and they really take great care of my clothes. Special occasion pieces are never a problem. They totally get it!

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