This car service is okay, but do not use them if you have an important event to attend or need arrive somewhere at a specific time. My son had an school placement exam to take and they arrived 22 minutes late which resulted in him not being allowed to take the exam. Another time I called them at 11:13pm they said that they would arrive within 10 minutes the did not arrive until 11:56pm. The service that the provide has become very poor service. I am only going to use their car service if no other is available.