Kansas City Pets

Recent Happenings

995 days ago

If I could give a NEGATIVE number I would. They are being SNEAKY. Changing a name from Good Shepherd Pet Motel to Deogii Pointe in an effort to hide the fact that they were HORRIBLE to SEVERAL animals they boarded. My dog was boarded there several years ago for 3 weeks. We had boarded her there a year earlier and were VERY happy with her care. This time when we returned my dog stunk so badly that we had to take her for a bath. I went back up there an hour later with a camcorder and video taped the kennels the dogs were in there was so much poop you could tell it had not been cleaned in at least several days. When I went back I found the owner and she tried to tell me that the person who cleans the kennels hadn't made it in that morning, I told her that was NOT 1 day's worth of pooh, she said well the person had only missed THAT day. Then she asked me not to video tape, when I said if there was nothing to hide why did she care if I was taping she called her husband. He then came around and started yelling profanity at me and chased me to my car threatening my life if me and my camcorder did not get the h*** off his property immediately

Add your Vote:

Votes on this review: 0 Helpful / 1 Funny / 0 Agree / 0 Disagree

1045 days ago

I was very disappointed. I was supposed to bring my dog at 7:00 am, but no one was there. When they did finally come (around 7:20) and opened their doors, a dog was kept behind the reception desk where it had defecated three times during the night. My poodle was supposed to have a puppy cut. It was not professional in any way, too short and did not resemble anything he had had before. It looked very amaturish. When I called at 11:30, the person who answered said he was just being dried. After being there that long, he should have been done. I finally went in the afternoon and picked him up because I had received no phone call. He was finished, but I personally do not like having my dog stay for that many hours. If I bring him in that early, he should have been done that morning. For $40 I expect a professional looking clip.

On the positive side, they were very nice and friendly.

Add your Vote:

Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

1207 days ago

No complaints!! Very happy customer!

Add your Vote:

Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

1207 days ago

This assistant was so helpful I can't remember her name exactly but I think itwas something like Melanie or Mel? She was so nice & really helpful t o me! Thanx!

Add your Vote:

Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

1212 days ago

I have 2 new aquariums a 55 gallon and 90 gallon tanks that I took over from friends. So I was looking for Local Fish in the area. So I've gone to Brothers Pets 10 times now and I'm finally over it. Its not like I had one bad experence I've had 8 out of 10 bad ones. First thing I would like to say out 13 local fish stores around the KC Metro area I have been less than impressed with brothers. There prices are just way out of control. a Marineland heater I could buy for 44.00 dollars is at 80 dollars at brothers pet. as I started to look at most prices an compaired them to other LFS. Brothers is the highest out of 13 local fish stores I've been to. I truely support local fish stores as much possiable but that is just way to much when other Local Fish stores are cleaner, heathier and cheaper. Lets talk about their arrogance and rudeness. I wanted to buy a aquarium heater and the box looked returned and opened several times so I didn't want that one. so I asked the lady there if they had another one. and her responce was "you mean other than the one you have in your hand"? A simple yes or no would have been exceptable. but you know those people who try to make you feel bad for asking for somthing other than they want to sell you? I mean come on. for 80 dollars for the heater *I* wanted why do you care if I want a difference one or not. That day the lost 480.00 dollars in sales becuase I bought nothing from them and went some where else. I bought a new Coralife Light, 6,700k bulb, Marinland C-360 filter, heater, prime and other stuff. Sorry brothers you lost me big time. The other 9 times Iooked and shopped around befor I started making my large purchases and you lost out on all counts. I won't be returning. I found a Local Fish store out north that gives me credit for fish, will take stand by "any" product i buy from them and are the sweetest buch of people I've ever met. I went to them twice and on the 3rd day they knew be by name and said welcome back. I'm glad brothers have expananded their store. but why don't you try to clean up your employees and your attitude first becuase it really STINKS! and does not excuase you high prices becuase of it. Oh by the way. when any company tries to scare people or having others do their dirty work by sueing people for slander I promise I'll see you in court!

Add your Vote:

Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

1230 days ago

Staff is very knowledgeable & helpful! Better than any petstore I've been. Best cat food selection, only complaint is PETA keeping them from...

Add your Vote:

Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

1230 days ago

Staff is very knowledgeable & helpful! Better than any petstore I've been. Best cat food selection, only complaint is PETA keeping them from...

Add your Vote:

Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

1246 days ago

DR, Richards is a very kind doctor. We take both our cats and dogs to him. He is a wonderful vet. he is very knowagable and extremel...

Add your Vote:

Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

1246 days ago

DR, Richards is a very kind doctor. We take both our cats and dogs to him. He is a wonderful vet. he is very knowagable and extremel...

Add your Vote:

Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

1252 days ago

A cute pet store with unique items for your dog or cat. They are very pet friendly and have a bakery for your pet's treats.

Add your Vote:

Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

View Next Subject: Kansas City Real Estate

Top Kansas City Pets Reviewers