HAD TUBES PUT IN cHILDS EAR, THEY ENDED UP LODGED AGAINST HER EAR DRUM. CHILD IN EXTREME PAIN AND VERY UNCOMFORTABLE! CHILD HAS HAD OPEN HEART SURGERY AND GETS SICK VERY EASY! CHILDS PEDIATRICIAN PUT HER ON ANTIBIOTIC AND SAID HER ENT WOULD HAVE TO REMOVE IT, BECAUSE IT COULD RUIN HER EAR DRUM! cALLED SHAPIROS OFFICE THEY WERE VERY RUDE, ASKED TO SPEAK TO DOCTOR HE WAS JUST AS RUDE AS HIS STAFF! WOW I THOUGHT HE WAS SUPPOSE TO BE A PROFESSIONAL! WHERE CAN WE FIND A ENT WHO CARES ABOUT THEIR PATIENTS ESPECIALLY A LITTLE 3 YEAR OLD WITH HEART PROBLEMS WHO HAS SUFFERED ENOUGH PAIN! IT IS SO SAD! I SHOULD OF KNOWN WHAT HE WAS LIKE FROM THE FIRST VISIT, WHEN HE SAID VERY HATEFUL " WHY ARE YOU CRYING"! WELL LETS SEE SHE HAD HER CHEST CUT OPEN AND RIBS CAGE CUT INTO AND SHE IS ONLY 2, AND SHE IS SUPPOSE TO BE HAPPY WHEN YOU WALK IN? HERES YOUR SIGN DR SHAPIRO! KIDS ARE SCARED OF DRS!