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841 days ago

I took my '85 Mercedes 190e to this shop 3 weeks ago for a transmission rebuild. It took them a week just to look at my car and give me an estimate, which was expensive. I stuck with it however because this shop has a good reputation around the area. After 2 weeks there was still no progress on my car. The manager, Bill, told me they were having problems locating the parts even though the mercedes 190 series is one of the most popular models mercedes has ever made and the parts are very readily available. He re-assured me to be patient and said that the car would definitely be done within a week. 10 days later my car is still not ready and Bill is telling me they're having problems getting the parts shipped out. It seems to me that they're pushing my car back in order to do other work. The estimated completion of my car is now a week from today which will put the grand total over a month of work. I plan on perusing litigation against Lucille's for lost wages and for the cost of my rental car. Steer clear of Lucille's because they obviously are not the shop they used to be and do not know how to handle their work load.

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904 days ago

Schrim Shady...Beware. My wife got a typed up quote from Schrim himself. It was mid $800's for out of pocket work. I lost the copy of the quote and after my mom finally sent me a check for the repair she was at fault for – with an amount paid based on the quote. I called to schedule the work and Schrim said he doesn't record of quotes, vin #’s, dates, etc...already kind of weird.

Schrim told me to just come back in and he would redo the quote and I was planning on leaving my car. I told him EXACTLY the range of the quote - $860ish and then him and his office guy walked around the car and punched up a new quote that was magically $300 more than the original! After I called them out, they confirmed the pricing with each other like it was on some official menu. I realized then that they were playing me like I was lying about my original quote. I went home and found the original and yep, Schrim and his boy had inflated the second quote by more than $300 ... Ugh, what a waste of West View business property. I got the work done somewhere else this week – less than his original quote.

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919 days ago

Sal Randa was very helpfull in finding and selling us a car for our son to take back and forth to collage. He was up front ,letting us know that his cars our gone over and road ready to perform its best for the age and wear tear a used car goes threw. We will be back for future buys Im sure.. Thank to the great pricing and time he has givin us.. George Smith

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953 days ago

Excellet service. Have been back to Dale's several times over the past 15 years or so..and have always been very happy with my vehicle. Friendly people and best service I have dealt with!

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1003 days ago

I bought a vehicle from this place for $5300. Worst mistake I ever made. After less than 3 months I discovered the vehicle had a cracked head. I dont know much about cars but I was told that the engine was basically shot. I contacted the warranty company and I was told there was nothing they could do about it because the warranty that came with the vehicle was never paid for and as I was told by North Hills Auto Mall they would do nothing for me because I had signed 15 as-is documents so they werent held liable. Worst bunch of crooks I have ever met. Now I know that if someone makes you sign so many as-is documents its because they know they are selling you broken junk!

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1181 days ago

ThankYou to all the people who wrote reviews on this blog. I am in desperate need of a card so can get better employment an saw the ad many...

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1181 days ago

ThankYou to all the people who wrote reviews on this blog. I am in desperate need of a card so can get better employment an saw the ad many...

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1184 days ago

Let's start by saying this: If I could give this place less than one star I would. My wife and I purchased a Kia Sportage from Martino's ab...

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1184 days ago

Let's start by saying this: If I could give this place less than one star I would. My wife and I purchased a Kia Sportage from Martino's ab...

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1188 days ago

Colwell Automotive is a life saver! I rented a U-haul and got stuck trying to go up a steep hill. Sunday before Memorial day, Colwell brought a tow truck from an hour away to help me get unstuck. He had me out in a matter of minutes and did it free of charge. Thank you so much, I couldn't get another tow truck to come and even U-Haul Roadside Assistance couldn't find me a tow truck. I strongly recommend Colwell Automotive if you are looking for someone you can trust to help you out!

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