Charlotte Building & Contractors

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742 days ago

If you get one of their coupon in the mail for heating and cooling system cleaning, don't use it. I had them come and for $97 the guys sprayed some cleaner around the AC unit and rinsed it with the hose. That was the extent of the cleaning. Then he proceeded to create a list of suggested repairs totaling over $1,000. The AC was working fine, I might add. Their coupon is just a way for them to come to your house and try to scare you about your AC/heating system being in danger and you just handing them money. The worst is that they charge $97 for doing you that "service". Save your money, call someone who's got some scruples.

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Votes on this review: 3 Helpful / 0 Funny / 2 Agree / 1 Disagree

861 days ago

I am always satisfied with Morris-Jenkins. Customer service is outstanding and excellent.

That jingle they have is really catchy too. I wanted to ask the guy who came to help me with my recent AC problem to sing it.

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898 days ago

Called at 8 in the morning. Service man arrived at 11. Told me what problem was and had heat back on at 12:30 all for only 139.00. I was expecting to pay hundreds. Thanks Brothers and Jason

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955 days ago

My heater started blowing out cold air. I put in an online request on Sunday night and they showd up Monday morning 30 minutes ahead of schedule. The technician was friendly and informative. He didnt make up stories about massive repairs. He said several keys parts of the furnace were very dirty (I havent had any work done on the furnace in 11 years). He cleaned them and tuned up the machine for $160. Now my heat works better than before. Very satisfied.

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973 days ago

Morris Jenkins is top notch. I rarely leave reviews, but my experience made me type this up.

As a single women it's never fun to attempt to call out a service person. I have no mechanical ability or idea on what services for my home should cost. My guy friends usually come over and help out, but they were all out of town for the holidays.

The installer Chase P. came out and quickly and honestly helped me get my heat back up and running 110%. The Morris Jenkins magnet he left will now have a permanent home on my refrigerator..

p.s. it didn't hurt that he was cute!!

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982 days ago

Guy had through knowledge of my old heating unit. Instantly pointed out the problem with a simple solving. Did a real good job.

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995 days ago

I have had a service contract with Brother's since 2002. The contract defrays alot of high cost when parts need to be repaired/replaced. Otherwise, Brother's would be very expensive as all other HVAC service companies. Do your research, get a contract with an HVAC company. Your HVAC needs annual maintenance anyway...Plus if there is a big problem, like carbon monoxide leaking you may prevent a tragedy.

To get back to service...Under the contract, you get 24 hour/7 day a week appointements. Very nice when the furnace desides to malfunction. In the past 9 years, I have had one technician that I had to complain about. All others have been professional and very personable. You get a phone call when the tech is 30 min from arrival. Even on scheduled appointments, they are within the given time frame.

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1012 days ago

Had a great tech come to fix my heat at the beginning of this new cold season. He was excellent in helping us understand the problems, the solution, and the cost. Very reasonable and upstanding.

Plus they worked around my oddball work schedule. A+!

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1032 days ago

It was a pleasure to work with Darin on my patio project. Metro Greenscape did an excellent job on the patio. It has drawn a lot of positive comments from my neighbors. The work was top notch and all of the workers were very responsible employees. Thanks for a job well done. It was a 5 star performance Kim Fox3 stars

.

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1070 days ago

Raindrop Roof Washing did a great job cleaning my roof. I found out that you should not have a roof pressure-washed to have it cleaned. They were the only company that I could find that didn't use pressure to clean. I have recommended them to several people and will continue to do so.

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