The service here was wonderful. The sales person knew that we were in the 'shopping around' process and wanting to figure out what we wanted, and he still spent almost an entire hour just with us. He was so helpful, answered questions, and wrote up an estimate. The only reason I'm not giving them all 5 stars is because they did not have any chairs that we felt coordinated with the couch we chose and with our decorating style. After visiting 6 different furniture stores total, we went back to purchase the couch he helped us find. We love the couch though, and even with the smaller selection, we would definatley go back again because the service we received outshined all the other furniture stores we visited. Delivery was much quicker here than the other stores as well. Many of the items are availabe from the warehouse right here in central Ohio. wonderful experience!