Phoenix Computers & Electronics

Recent Happenings

1110 days ago

Here's the story, I have a 26" LCD RCA tv that I've had, lets say 4-5 yrs now. A couple yrs ago I noticed that when I turned on the unit, I would get sound but not the picture. If I turned the unit off, then on, then off, then on again, the picture would come up. Now this doesn't happen every single time you turn on the tv, it's sporadic. So after a couple (2) yrs of this I broke down and decided to take the tv in for repair, or at least see if it was worth repairing. I took it to Dynatronics because it was not more than a half a block from my house. Drop it off on a Thursday and paid the $25 "diagnostic fee", then was told, "it could be the power supply, could be the board, we'll take a look and call you in 2-3 business days". So I'm thinking I'll get a call on Monday or Tuesday.... no call. Tuesday late afternoon I stop by, because well I pass the shop every single day. I'm told, "we haven't looked at it yet, we're busy". OK, no problem.... Friday rolls around more than a week later and at this point I want the tv back. So I call, they look up my claim number and say, "Oh, its ready". First off, I'm a little annoyed that I had to call to find out the tv was ready. So then I ask, "oh, ok, what was wrong with it?". He says, "nothing". He says, "we've had it running for 2 days and the picture seems fine". I once again explained that there's nothing wrong with the picture, it's that it doesn't always display the picture. He simply explains that it did not show any problems while in the shop. I go to get the tv and ask about getting my $25 "diagnostic fee" back, and he proceeds to tell me that they turned the tv on/off more than "200 times" and it did not have a problem. AND he’s talking to me with an annoyed & terse tone, as if I had no right to ask for the $25 back.
Now after all that, I will simply say, they will take your money, keep your equipment longer than promise and NOT fix the equipment. Take your electronic equipment to a reputable repair shop.
The End....

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1201 days ago

OSAM Document Solutions, Inc. recommends, implements and supports document management systems that allow you to access all your information electronically via your own PC. We enable companies to go green… by going paperless! We take pride in the quality and diversity of document scanning and document management product choices we offer. If you need to replace, upgrade or add to an existing records management solution, please contact us to start our process of diagnose, recommend and implement a solution that fits your every need We will sit down with you to discuss your business requirements in detail. We'll look at what you have, listen to your needs, survey your current business processes, and recommend a solution that is best suited to your organization.

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1304 days ago

All encounters with Mike and Western Design Studio have been positive and professional.

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1324 days ago

Mike was very helpful through the whole process. He was very professional and offered a competitive price. We look forward to working with him again in the future.

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1369 days ago

They were very helpful and patient with the questions that were asked of them They helped us and made sure we understood eveything before they left. Alspwere very friendly

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1457 days ago

Michael was very professional, helpful and creative. I would reccommend this service and company to friends.

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1457 days ago

I have used Dave on a number of occasions, I have referred him to a friend in Maine, my sister in CA, another friend in CA a neighbor down t...

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1459 days ago

Be sure to check out the NUMEROUS reports reported at the department of the Better Business as well as public records for judgements against the owner. Do your homework before you do any business with this company. I learned about them the hard way. Maybe you can avoid what happened to me by going to a reputable repair shop.

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1467 days ago

On time. Knew what they were doing. Gave me some options to improve my system. Personable. Reasonable cost. Would use them again.

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1536 days ago

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