We made reservations for a family dinner for 18 people for 6:30 on a Thursday night. The restaurant was not busy, few people. Now we know why. The children were served first which was good, BUT when the adults' food came at 8:45 PM, it was cold...Most had ordered steaks, The meat was cold, the plates and extra vegetable dishes were cold. The wait staff seemed not to know how to serve a larger group and did not inform my mom who was hosting, that the gratuity would be automatically added (we understand that but it is important to mention it beforehand. Our bottle of pinot grigio (24.00 in a wine shop) was $52.00. The bill for all of us was nearly $1,000 ($998) for a very mediocre meal, We expected to pay a significant amount but not $1,000. Several of the adults did not eat their entree because it was served so cold. This is truly unacceptable for a restaurant that prides itself on steak and upscale dining. Very disappointing. We will never go there again and will be sure to warn our foodie friends. Bottom line: too expensive, food not served hot and in a timely manner, and wait staff very inexperienced. A bad experience, especially for the wallet.