I Called a Snip in Time recently to check prices on a Male cat Neutering, I had to leave a message, when my call was returned 4 hours later, I wasn't able to make it to my cell so it went to voice mail when i finally went on break and listened to my voice mail, what i heard shocked the hell out of me, the most meanest and rude man claiming to be a vet with 23 years of veterinary practice behind him, was screaming and yelling because he didnt like my voice mail greeting, ( i have a voicemail telling telemarketers to please not leave a message) he told me in this message "that i had too much baggage to for him to fix my cat, and to run on down the street to the next person and leave them a message to fix my cat.... for having 23 years veterinary experience he sure is not very professional, i have also heard bad things from people in the area about the place being filthy dirty, and the "vet" being very unstable. So i know i wont be calling this poor excuse for an experienced vet back, and i wouldn't trust a poor defenseless animal in this quacks hands!!