Madison Pets

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632 days ago

I have been taking my three dogs to Citywide for a number of years. At first, the prices and overall care for my furry friends was superior to any local vet surrounding my neighborhood. However, the quality of care for not only my pets, but the soft skills from the staff has left much to be desired. I recently took my oldest in for an ear infection, and the fact that he was favoring his right leg. My dog had been diagnosed with Lyme disease two years ago, and he seemed to be exuding signs of the disease again. The business owner knew that he had contracted the disease, and failed to tell me that he would always come up positive in the Fast test. She also failed to disclose that there is an annual vaccine that can be administered to keep the signs and symptoms at bay. Instead she ran the blood test, gave me antibiotics, and sent me on my way. I spend over $500.00 that day when in reality it should have been half of that amount. My dog is now exhibiting the same signs as before, and I am forced to address the issue yet again. I feel that I was taken advantage of and made a fool. I would definitely not recommend this facility to anybody!

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897 days ago

You came through so beautifully for us again. You guys are all such a pleasure to work with and easy to have around, plus the work is always so fine. And there is always an artistic touch that makes it unique.

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1044 days ago

Dr. Mike is a no nonsense vet. Rates are fair, and the staff is wonderful with animals. I've taken my cat there for 16 years. When I pick him up, he's usually sitting on the receptionist's lap - he doesn't like cages, and she knows it. I know Ollie is treated well there --he isn't coddled, and neither are the owners. It's not high tech modern, but the business fits the neighborhood, and the care is excellent.

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1126 days ago

Their "Bird Person" offered me $2 a bird for my Java Sparrows! He OBVIOUSLY had no clue what a Java Finch/Sparrow was. This was less than he offered me for my Zebra Finches. I wanted to laugh in his pierced-to-heck face, but I was too shocked to do anything but pick my lower jaw up off the floor.

They have a lot of decent bird stuff, but they obviously have no clue about the birds they are meant for!

If you're going to be put in charge of a department and especially in charge of purchasing animals from local breeders, you should know those animals and everything about their needs backwards and forwards.

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1146 days ago


I just took my daughter to Animart's Drop Off Day Care and she had a great time! I was able to run over to Target and do my grocery shopping in peace.

My daughter played with kittens and had fun making crafts. Well worth the $20 I paid for the 2 hours.

Moms - if you haven't checked this out yet, believe me, you should.

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1159 days ago

Do not buy a puppy, cat, or anything at all from Animart. The following is an excerpt taken directly from their website, "Why Should I Adopt an Animart Pet,"

•All commercial breeders (three or more breeding females) must be USDA licensed and comply with regulations and standards enforced by APHIS with periodic unannounced inspections. These inspections are public record and are monitored by ANIMART for any reported violations. The requirements cover housing, handling, sanitation, food, water, exercise, veterinary care, transportation and protection against extremes of weather and temperature.
•All commercial breeders must also meet and commit to ANIMART’s Breeders Excellence Standards, including clean, modern facilities, humane care guidelines, follow good breeding practices, establish a program of veterinary care along with regular veterinary visits to their facilities, and agree to ANIMART’s health guarantee. Puppies must be at least 8 weeks of age and weaned before leaving the breeder’s facility.
•In addition, ANIMART visits each commercial breeder at least annually to ensure compliance to ANIMART’s Breeders Excellence Standards. ANIMART reports any violations of USDA regulations. We want all ANIMART staff to be able to honestly look our customers in the eye and say our puppies are not from substandard facilities.

"Commercial Breeders" means PUPPY MILL. Please do not be fooled into thinking that because a "commercial breeder" is USDA liscened that they are following some sort of gold standard and the dogs are treated well. And what exactly are "ANIMART'S Breeders Excellence Standards?" Why aren't these standards listed on the website so people can see them? You can view the inspection reports of all the "commercial breeders" at the USDA Animal and Plant Inspection Service website. Do a search and select the term "breeder" for Wisconsin. All the puppy mills will show, approximatley 95 of them, mostly located in rural central Wisconsin. This language is taken directly from the reports:

"Dog #4 has an open wound on the left side of the neck. The would is approximately 3 1/2 inches long. The dog is extremely matted. There is swelling in the left ear and a pus like substance could be seen. The right ear has a coffee ground like substance in it. This dog has not been evaluated by the attending veterninarian."

"The following dogs have excessively matted hair coats: 01, 02, 04, 06, 07, 08, 09, 10, 11, 12, 14 and 25. These dogs are matted all over their bodies."

"Prior to the inspection, the doors of the facility had been closed as the owner was at work. There was an open window. During the inspection, the temperature was found to be 89.5 degrees. This temperature was taken once the building had been opened and the air had begin to move through it. This is not sufficient circulation and air temperature for the dogs."

"There is an excessive accumulation of animal and food waste underneath the enclosure along the north wall. Movement of waste material yielded the presence of maggots. The licensee indicated that the material had not been removed in the last two weeks."

This is what a "commercial breeder" does. This is the kind of misery that is inflicted upon our beloved companion animals. Even if you get a healthy puppy from Animart, when you "adopt" a dog from Animart for $800, you are helping to perpetuate the misery of puppy mills. That puppy you "adopted" was lucky, it got out of the mill. But it's Mother and Father, and maybe even littermates will suffer for years and years to come, and when they're no longer useful, will most likely get a bullet though the head.

DO NOT "PURCHASE" A DOG OR CAT OR ANYTHING FROM ANIMART!!!!

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1177 days ago

Great little reptile store that carries a variety of reptile and amphibians and supplies. They also sell feeder rodents and insects. Clean...

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1177 days ago

Great little reptile store that carries a variety of reptile and amphibians and supplies. They also sell feeder rodents and insects. Clean...

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Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

1240 days ago

I took Jasper to the clinic before they had grooming. Jasper had been going there for his whole life. When they moved to a bigger location a...

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1240 days ago

I took Jasper to the clinic before they had grooming. Jasper had been going there for his whole life. When they moved to a bigger location a...

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Votes on this review: 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

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