Madison Computers & Electronics

Recent Happenings

1220 days ago

Where to start -- I called this company and spoke with John about requesting some assistance with unlocking a phone for which I already had the unlock code. In addition to being extremely unhelpful, John was also very rude (off the charts so). Needless to say I took my business elsewhere. Einstein Wireless on the east side was able to help me with a smile -- and *free* of charge.
When I called back to tell Mobile One Wireless (a) that their service on the phone was unacceptably horrible and (b) another company was extremely helpful and may get my business in the future, John was entirely uninterested. Then he hung up on me. Twice. I called back and asked to speak with a manager. At this point -- after trying to explain my concerns in a very polite, friendly way, I was spoken to aggressively and with profane language. I was threatened to be served with papers for harassment. I'm not making any of this up. I was told my phone calls were being recorded and that they knew my name. The person on the other end of the phone -- who identified himself as the owner, Rob (would not give his last name) -- also warned me not to call back, implying further retaliation. WOW. At the very least, these folks have anger management issues. At the very worst, I honestly would be afraid to run into them in a dark alley, let alone their storefront.

Thank goodness I didn't actually need my cell phone repaired. And I sincerely hope no one else has to be subjected to this same kind of intimidation. There's absolutely no excuse for this, particularly not when the folks at Mobile One Wireless are expecting to be paid for performing a service.

I filed a better business bureau complaint and let Mobile One Wireless know. Rob said he did not care, did not want my business, and is successful enough that he is able to pick and choose his customers. Ah, if only we could all be so lucky.

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1220 days ago

Where to start -- I called this company and spoke with John about requesting some assistance with unlocking a phone for which I already had the unlock code. In addition to being extremely unhelpful, John was also very rude (off the charts so). Needless to say I took my business elsewhere. Einstein Wireless on the east side was able to help me with a smile -- and *free* of charge.
When I called back to tell Mobile One Wireless (a) that their service on the phone was unacceptably horrible and (b) another company was extremely helpful and may get my business in the future, John was entirely uninterested. Then he hung up on me. Twice. I called back and asked to speak with a manager. At this point -- after trying to explain my concerns in a very polite, friendly way, I was spoken to aggressively and with profane language. I was threatened to be served with papers for harassment. I'm not making any of this up. I was told my phone calls were being recorded and that they knew my name. The person on the other end of the phone -- who identified himself as the owner, Rob (would not give his last name) -- also warned me not to call back, implying further retaliation. WOW. At the very least, these folks have anger management issues. At the very worst, I honestly would be afraid to run into them in a dark alley, let alone their storefront.

Thank goodness I didn't actually need my cell phone repaired. And I sincerely hope no one else has to be subjected to this same kind of intimidation. There's absolutely no excuse for this, particularly not when the folks at Mobile One Wireless are expecting to be paid for performing a service.

I filed a better business bureau complaint and let Mobile One Wireless know. Rob said he did not care, did not want my business, and is successful enough that he is able to pick and choose his customers. Ah, if only we could all be so lucky.

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1476 days ago

Over the last 10 years Mobile One wireless has repaired countless phones for my business (we break a LOT of phones). They offer fair prices ...

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1541 days ago

I having been shoppng at UVA for over 17 years. Wonderful shop willing to work with you to insure best system matchs for audio and HT. Ben and Joe all the rest just good guys in audio. +++++++ All the way.

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1645 days ago

The people at the store were very knowable about phones and traveling aboard. They were able to unlock my phone for my trip to Spain in abo...

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1667 days ago

these guys are crooks. I've seen them sell and buy stolen phones and also sell them.I sold him a used phone that he didn't even ask where it...

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1690 days ago

VERY POOR SALES , VERY VERY POOR CUSTOMER SERVICE AND WHEN YOU BRING SOMETHING BACK FOR REPAIR THEY SEND IT TO JAPAN . THEY THEN FIX THE WRONG THING AND SEND IT BACK BROKEN THEN SENT BACK AGAIN . THEN AFTER 2 MONTHS THEY JUST DONT SEEM TO EVEN CARE. STILL HAVENT GOT MY CAMERA BACK AFTER OVER 2 MONTHS. VERY POOR PLACE TO SHOP. I EXPECT THEY WILL FALL BEHIND CIRCUIT CITY SOON. BEWARE

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1698 days ago

Knowledgable staff and unbelievable blow out deals!

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1744 days ago

Stupendous service and products.They know their subject and their products are the best from Amps to wire - beautiful home theater, budget to the fantasy stuff. The Eleganza towers and woofers are the holy grail, real cheap super high end.

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1752 days ago

In Short
Circuit City offers a good but not overwhelming selection. Showrooms are medium in size, just enough to display the brand names customers know and respect, such as Hewlett-Packard and Sony. The store carries car and home audio equipment, television accessories (even satellite TV and broadband), cameras, computers and computer accessories, and music and movies. The staff is knowledgeable, but not annoyingly passionate about printing cartridges. When a product does not function correctly, customers can take it to the on-site service center.

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