Cincinnati Family & Personal Services

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1191 days ago

Asked for a rough estimate for clean up, Offered a free estimate but wouldn't give me any idea as to hundreds or thousands. Talked to me in a nasty demeaning manner. Unbelievable.

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1238 days ago

My daughters are in an upcoming wedding as junior bridesmaids. The bride, my girls and I went to Bridal and Formal outlet to find dresses to complement the bridesmaids. The only help we received was by specific request -- meaning even though the store was virtually empty we had to search and help ourselves for styles, colors, sizes. Multiple trips to the desk were required to ask questions. We made on our choices based on what info we could gather.
We might have left in our frustration except for the 30% off sale in addition to the brides multiple maids discount of 20%. Upon checking out - we got NO help wrt the correct size to choose. One size "fit" but might not allow for enough length nor the fact that my daughters will grow between now and the wedding. The "decision" was left completely up to me - which didn't feel comfortable given my lack of expertise on these dress manufacturers, especially when I signed their document saying dress size was final, no exchange and not the responsibility of Bridal and Formal outlet - what the heck! are they not supposed to at least help with correct size?
Now for their "discount". By their claim we should have received an additional 30% off after the bride's discount of 20%. However, the bride's discount was disallowed. Additionally they said "oh we just call it 30% it's really 20% then another 10% so it's just easier to call it 30%. Quick math: if the dresses were $100 then straight 30% would have made them $70. But 20% ($80) then 10% of that makes them $72. The fact that they were more than $100 +multiple dresses + disallowing the bride's discount of additional 20% compounds that difference to much more $. Note: none of this was in writing or small print anywhere just verbalized as they went along.
Lastly of interest was the bottle of vodka in plain sight behind the clerk counter. The employees did try minimally to block it when they saw us staring and discussing but it only made us wonder how many were not so visible or already empty.

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1289 days ago

37 years in the business and it shows. Answers to every question. All the right colors. All the top designer labels and priced for everyone's budget. Out of town groomsmen are a specialty with the online measurement form and a local warehouse. Incorrect sizes fixed in a snap. See for yourself.

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1295 days ago

So happy that we found Kim Rice at Keepsake to do our family picture on location. She couldn't be kinder or more professional and we loved every single shot that she took!! I will never use anyone else but Kim for all of our future photography. Highly recommend!!!!!

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1298 days ago

This tailor is absolutely amazing. Trained in Italy, he came here when he was 16 and I've never left unsatisfied! He has my measurements and I don't even have to try on my clothes for alterations, it's a perfect fit EVERY time! I will never take my items any where else - we even used him for the tuxes and dress alterations for our wedding. DON'T WASTE YOUR TIME "TRYING" SOMEONE ELSE, HE'S THE BEST.

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1298 days ago

Love Keepsake Photography! Kim is so very nice, professional, but also very down to earth. Loved working with her! Very happy with her photography as well! Planning to go back and have my granddaughter photographed! :) Keepsake is centrally located, easy to find, and in a quaint little neighborhood. You will not be disappointed!

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1303 days ago

First of all we ordered my daughters jr bridesmaid dress from this store and it came in literally the week before the wedding. When it did come in it was a size 14 when we ordered a size 10. No seamstress could get the dress sized properly during the week before the wedding so Jackie told me she would refund our money, I returned the dress and she said she would issue a check. So, we went to Davids Bridal bought a size 8 dress off of the rack. It has been over 4 months and no check has been issued and they will not accept my calls....so they took my money and my dress......I recommend you find anywhere else to order your dresses!

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1316 days ago

Not in the greatest part of town, but such a beautiful building. Building contains a marble staircase, tiffany stained glass windows, and gorgeous chandeliers. I used this as my reception site and I would never take that back. Still today people talk about how beautiful the place was and how great the food was. I have heard some say that the prices are high, but I think they are lower than some of the other sites and club houses I visited. Plus you get top of the line servers and food. The staff was great to work with and they did everything to make my wedding perfect. Before my wedding I went to the Phoenix over 10 times to show my family and friends the room, not once was the staff rude to me about this. Each time I called requesting to come look again they were so accomadating and even let me look in on weddings that were being set up so I could get ideas. I would recommend this place to anyone!

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1316 days ago

I hired Ron Carrol and his assistant after seeing his impressive array of award wining photos in the office. Do Not be fooled, those drew me in but they are not typical. I had my engagement pictures taken and they were very bad. Both myself and my fiance looked pale,and washed out. The poses looked more like family poses rather than a couple poses. I convinced myself to order one of the pictures to use in the newspaper. After ordering them, I was never contacted again. After 3 months of waiting I began contacting them. I emailed him multiple times and called, but received nothing. Finally I got ahold of him by phone and was told that they were experiencing email difficulties. When I asked about my pictures he said he wasn't sure if they were done or not. I complained that I should have been called when they were ready and he informed me that he thought he had called me. Funny, he can't remember if the pictures were developed or not but he was sure he called me. I cancelled my contract immediately and am now looking for someone who is an actual professional rather than someone who makes excuses for not contacting their clients. There is no reason one photo should take that long to develop and there is no reason why they should have not contacted me.

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1319 days ago

I've worked with clattis two times before, for past seductive modeling sessions. And I must say, I have always been very satisfied. This photographer can do your makeup,hair, styling, he has shoes and everything! All I needed was outfits,but I still brung my own heels too.he had the best music selection,anything you could think of, he had to get me in my seductive moment. You wouldn't believe what a little music could do to your pics. I'm actually scheduling a valentines day shoot with him one day this week. Oh let me not forget, hell give you a cd of images anda photographers release statement. I hope this info was useful.

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