In 2006 I purchased a new 2006 V6 Base, Toyota Rav4 from Rebecca, and the experience was easy, professional and seamless. After 3 years of trouble free issues with the car, I gave it to my Mom, who needed a dependable vehicle.
After the Toyota, I thought I wanted an expensive, maintenance-riddled Land Rover / Range Rover HSE, and after 1 year said 'enough was enough'. I called Rebecca, and admittedly, I had reservations to go back to a Toyota after the "Range Rover Experience".
Rebecca made the transition painless. I requested copies of invoices, various vehicle demos, different pricing scenarios, *etc., etc.*, and after about a 1-week process, she absolutely maintained her professionalism. I’ve been to other stores, and if you’re not ready to purchase, after an hour of grueling sales pitch – don’t let the door hit you on the way out!
My favorite quote from Rebecca: "I’m here to help, and as much as I’d like to sell you a vehicle, I’d much rather have you totally confident and comfortable about your decision." I was sold! I called her, and had her come into the store – on her day off- , to purchase my new Rav4.
I was so happy with the vehicle, and the transaction, I showed it off to my good friend – who purchased an identical vehicle from Rebecca, the next day.
From past experience, Greg at the Gold Team is incredible; Duane in detail works magic on the scuffs and bumps of life. All in all, I’ll keep recommending ‘Toyota of Lake City’, and they have my future business. Good job!