Boston Pets

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1214 days ago

Go to this place only if you like the idea of your vet caring more about making money than the welfare of you pet. THe vets here goes on and on in medical terms, talking about pathogens and GI tract.. etc... recommending expensive treatments and under medicating to make you come back for more visits. (=more $$$) Day 1- Brought my puppy there to get treated for Kennel cough, was told she did not need medication for that, but vet recommended fecal examination. Paid $102 for consultation.. (without fecal lab examination) Day 3- Puppy's cough worsens. I called the vet and she claims it is hard to do a phone diagnosis and to bring my pup back to the clinic. She dispenses antibiotics and go ahead with the fecal lab. Paid $130. (for consultation and meds and fecal lab.) Day 4- Got a call fromVet saying puppy's was tested positive for Giardia and needed to be on meds for that. So I went to the vet again to get meds. $35 in the next few days, I met people in the park who had pups with kennel coughs and said that they were treated with antibiotics and they were cured in a few days. Day 6- Puppy's cough worsens. Kennel called me to ask if pup was doing ok, and when they found out which meds the vet dispensed, told me that the pup needs to be on stronger antibiotics and not the ones the vet gave. I called the vet, and she suggested giving a cough suppressant, and an X-Ray ( which would have cost $250). Stating reasons that she needs to know exactly the cause of my pup's cough etc. I resisted, and asked if stronger antibiotics would help. She then says. Yes, that's a good idea as it is better to have a wider spectrum antibiotics. (so why didnt she do that from day 1?!?!?! Why do the X-ray even???) I gave in. I called the vet at the kennel to find out what they use treat their pups with Kennel cough and they told me to ask the vet at Back bay veterinary to dispense Doxycycline for a week and only if the cough doesnt get better, then go ahead with the x ray. Called the vet at BB veterinary to request for that, and she took offence (even after telling me that if I didnt have confidence in her practice, she wouldnt take offence if I sought a second opinion), after her whole speech on how she is not comfortable with being told what to dispense, her ending line was: "i will dispense Doxycycline, just come get it.". and slams down the phone even before I could say anything. Brought my pup to another vet today, and the first thing the new vet said was,.. she SHOULD have been on doxycycline from day 1!!! Even if she did have a X ray or cough suppressants, she WOULD have to be on Doxyxycline. And if we just keep waiting out, the cough might become something more serious like pneumonia!!!!! I do not really care about how much money I spent, I just wanted my pup to feel better. She was really miserable and has not been sleeping, keeping up awake.. PLUS, i've been going back and forth to the vet like an idiot. STAY AWAY!!!! Nice only when they can earn your money. But once you outsmart them, they slam the phone down on you!

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1218 days ago

I came to this site when I was looking up the phone number and realized I needed to add my two cents. We've been using Back Bay Vets for 3 years for our cat. We LOVE this practice. Since we've been using this clinic, our cat has developed a chronic medical condition (diabetes). We've had NOTHING but positive interaction with them on this complex issue. Our vet even calls and e-mails us to check on the cat. The charges here are not out of line with what I've paid for veterinary care in other cities. I would recommend this practice without reservation!

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1247 days ago

I had high hopes for Doggie Daytrippers but it all went downhill. The owner does not seem to know what her dog walkers are doing. Walkers missed visits or arrived hours late, my dog was left alone for hours - once in her own urine due to her anxiety. She has access to your credit card so you are at her mercy to credit you - if she feels like it. Owner is unprofessional and they are generally unreliable. I do not recommend them at all. Bottom line is that my dog was left alone without the visits we were promised.

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1249 days ago

I would definitely reccomend this clinic. The staff is friendly and knowledgeable. The vet is great, you can tell she knows what she's talki...

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1249 days ago

I would definitely reccomend this clinic. The staff is friendly and knowledgeable. The vet is great, you can tell she knows what she's talki...

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1288 days ago

Doggie Styles Pet Grooming worked their magic on my Border Collie. She gets into so much and gets so dirty but they clean her up and when I ...

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1288 days ago

Doggie Styles Pet Grooming worked their magic on my Border Collie. She gets into so much and gets so dirty but they clean her up and when I ...

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1289 days ago

My cat Sam was throwing up and really sic. I brought him to the Boston Cat Hospital. They were so caring and took such good care of Sam!

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1289 days ago

My cat Sam was throwing up and really sic. I brought him to the Boston Cat Hospital. They were so caring and took such good care of Sam!

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1297 days ago

Rob put on quite a show to reel us in when I first started using doggie day. He claimed to love animals, especially his own dogs, and that he performs background checks on employees and spot checks to make sure their visits are of appropriate length. I am in a line of work that allows me to conduct my own background checks as well, so I can tell you that he does not, in fact, do this. Many of the employees really do love animals. But Rob assigns them up to 25 appointments per day, making it impossible for them to spend an adequate amount of time with the animals. Rob, meanwhile, keeps "his" dogs at the doggie day facility at night. They get no excercise, and neither do any of the dogs who are relegated to the so-called playcenter, a small room where dogs of different sizes and breeds are inappropriately mixed. I would ask any pet owner to request to see the inside of that room. Doggie Day has a policy not to allow this, and I question why and what they are hiding. Doggie Day does NOT do spot checks to make sure employees are visiting dogs for the amount of time they are supposed to. In fact the very idea of the owner of Doggie Day being the one to keep his employees in check is laughable. It's the other way around. The employees care, but if you get a petcam like I did you'll see that their visits are very short, and the reason is that they simply have too many appointments. Rob couldn't care less how many minutes per day those dogs are walked. The poor workers -- they care. You'll often find them walking the streets of the south end well after business hours -- they don't get paid overtime by the way, in violation of labor laws. They often do work above and beyond what Rob even knows about, staying overnight at homes where dogs are left alone by neglectful owners who think it's ok to have a visit at night and a visit in the morning while they're away from home. All Rob cares about is his wallet. If you're a member of Doggie Day you should check your credit cards for unauthorized charges. There were many on mine until I rejected them. The labor department, and animal control inspectors should shut down this horrific facility. If you're looking for a local dog walker, I urge you to go to your local dog park and talk to pet owners there about who they use. There are many many reputable dog walkers in the area, and there's no need to entrust your beloved pet to such a sketchy owner and facility. Buyer beware.

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