Stockcross has the worst customer service. Although I have had an account with them for over 10 years, they have no desire to be of service. They want you to trade and that is it. They have no desire to help. They have no desire to maintain any kind of administrative records or be of assistance. They are only interested in making money for themselves. God forbid if you want the something like the stock basis on a stock. The employees do not return your calls or emails. They are the epitome of the cold, self-serving financial company. Stay away!