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716 days ago

I LOST CONFIDENCE IN THEM ON MY SECOND PHONE CALL.

I CAN IMAGINE WHAT MY THIRD PHONE CALL WOULD BE LIKE!

I contacted Vantage Travel about a special they were running. George there was very polite and quoted me the price posted etc. He spent over a half hour answering my questions. I was soo happy. They assured me of everything and I hung up just floating over this perfect vacation.

When I called back the next day, less than 24 hours later to book the trip, "Jonathan" there took my call. He was all so smooth and nice in his bait and switch manuevers. He told me that "there was good news and bad news" so I said tell me, and he said that the date I was quoted was fully booked but he could put me on to the next tour for $200 per person more.

I pursued this, and within 5 minutes he added another $250 for airfare per person and when I questioned him, he was sooo smooth, so I asked him to give me the total price and break it down another 5 minutes into the conversation, and when he read me the price and the breakdown the PRICE HAD GONE UP BY MORE THAN $2000 per person. (so much for costing me another $200 per person)

BAIT AND SWITCH!!

The pressure continued with this trip may fill up in the next 24 hours. He kept pausing and going to his manager etc, all of the classic moves of a used car dealer.

I can accept a trip filling up, and a slightly higher price for the next one, but this was clearly bait and switch. I lost all confidence in this company. I can picture more things coming up at the last minute. I don't care about their A+ rating with BBB. This was clearly bait and switch and these tactics don't sit well with me.

These are not travel professionals in my opinion. They are preying upon those of us who have the opportunity to travel.

I say THEY SUCK!

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932 days ago

I appreciate the quick, good service and the reasonable price. I wasn't disappointed.

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1114 days ago

This company follows a certain pattern. Once you have booked your trip, you're on your own. Try to make any changes or ask for even the slightest accommodation, and the response will be "sorry, can't do, that's not our policy". And that is if you are lucky enough to talk to a customer service representative Hold of 45 to 50 minutes are common.
We booked the Moscow-St Petersburg cruise and later added the pre-trip to Kiev.
When we check our Itinerary on-line we were booked Sacramento-Seattle (Alaska Air) - Paris (Air France) - Kiev (Air France) - Moscow (Kiev Air). St Petersburg - Paris - Seattle (Air France) - Sacramento (Alaska Air)
.When we received our travel documents, our itinerary had been changed for our return. Paris - Salt Lake City - Sacramento (Delta). This new return itinerary from Paris is longer with a 5:40 minute layover in Salt Lake for an 1:38 minute flight.
My wife called Vantage and after a very lengthy period on-hold, the clerk was extremely surly and said that nothing could be done. I contacted Air France and was told that the flights were still available with plenty of seating, but any changes would have to be made by Vantage.
I then sent an email to Vantage Customer Service who responded that the flights were no longer available. We are now hoping that the smoky conditions in Moscow will persist or increase so that we can cancel without penalty. We have future trips in the planning but we will never, ever travel with Vantage.

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1117 days ago

For the last few public art grant awards that I have been fortunate enough to receive, I have entrusted the photographic print process to DGI Invisuals. For these vinyl and rear lit presentation based projects, they have delivered excellent customer service and high quality results. I am very pleased. Thank you, DGI.

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1203 days ago

I've worked with corinthian events on various events and they are fantastic. Their attention to detail and creativity is some of the best I...

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1203 days ago

I've worked with corinthian events on various events and they are fantastic. Their attention to detail and creativity is some of the best I...

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1204 days ago

go2 is downtown Boston and hiring in engineering, business development and marketing.

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1211 days ago

This company has been a problem since I bought my house in Quincy a year ago. Being on a peninsula we get some strong-ish winds. Capitol either leaves the barrels teetering on the edge of the curbs or on their sides on the sidewalks. In both cases you later see barrels in the streets, sometimes by the dozens.

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1224 days ago

My first impression of Glick's was the rude response I got on the phone. Someone had picked up the phone and I said hello but all I heard was background noise of the shop and people who sounded confused about putting an order together. I stayed on the line and finally spoke to what I think was the wife that runs this shop. I arranged a time to go in and wished I'd taken my cue from the confused phone call. As soon as I arrived I got a huge smell of smoke, plus the place looked like a poonami or a turdnado had hit it since there was crap everywhere and garbage that needed to be taken out, I almost slipped. The woman I spoke with on the phone appeared and then it all made sense since she REALLLY smells like smoke. I'm not sure if flowers would smell like smoke but I didn't get that far. This was not the place for me since they have bad customer service and really didn't want to listen they both kind of yell at you and tell you what they think.

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1232 days ago

At LIT, the aesthetic is modern yet feminine with playful details like ruffles and embroidery. Here, party-ready dresses on beaded hangers mingle with sassy T-shirts, statement-making jewelry, and jeweled jeans. Most pieces are less than $150, so the price points are considerably lower than most Newbury Street boutiques. Friendly service makes customers feel almost as if they're swapping date night outfits with a friend. The glittering chandeliers add damask-style wallpaper at the Newbury Street location give it an elegant, yet delightfully girly vibe.

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