This is the first time that I actually take the time to write a review. I was so very unhappy with the way that I was treated at this place. First of all, the air cinditioner was off on more than one occasion. So, everyone was sweating like crazy. Mind you, we are in the middle of July in Miami. The owner of the store was the most rude and arrogant woman I have ever met. I walked into the store with my mother and she did not welcome us or acknowledge our presence. She acted like she was doing us a favor by opening the door to her business to us. The rest of the staff is absent-minded and unprofessional. The alterations where done extremely poorly. Overall, I would have to say that they have the worst costomer service in all of the Miracle Mile Bridal Boutiques. The only positive note is that they have a lovely selection of gowns. But, you can find that at any other Bridal Boutique.