Rochester Building & Contractors

Recent Happenings

445 days ago

This guy is the most unprofessional person I have ever met. Does not show up, says he has ordered parts when he hasn't,won't answer phone or return calls. Don't hire for any reason,and most of all if you do don't give him any money upfront. Beware.

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738 days ago

Very unprofessional presentation (noisy, makeshift work truck and deplorable paperwork); finds and begins working on extra roofing issues before gaining approval (leaving customer feeling "pressured" to let him continue by the time he does address him/her); doesn't provide "up front" pricing for those extra repairs, leaving the customer shocked at the overinflated amount due. Bottom line: Be sure to get price in writing before allowing him to do any work! Also, it's always wise to get multiple estimates if time permits.

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794 days ago

Frank was up working on our roof within an hour after I had called, and finished the job by early afternoon There were several things up there that I knew needed attention: Frank identified the ones I hadn't mentioned quickly and accurately and took care of them too. After the work was done he called back after a heavy rainstorm to make sure his repairs had done the job. They had, but what we found was an additional problem with water running down through the chimney masonry, which is not his line of work and was not part of the repairs he had done. Frank came up with an inexpensive diy solution that worked pretty well. While I was up doing that I looked over the work he had done on the roof and it was tight, very professionally and thoroughly done, plenty of attention paid to detail and neatness. I would call him again for roofing work. He was very easy to work with, nice guy, did a high quality job.

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862 days ago

Do not use this company. They put a roof on my house and in less than 9 years it was literally falling off my house. The owner, Dennis Bitetti, who claims to be on every job, refused to repair the roof and it was still under warranty. He made 3 appointments to come to my house and didn't ever show up. I paid for an independent inspection through the Better Contractors' Bureau. Report says: not put on according to code, not nailed on the nail lines, no felt paper used, did not install the ice damming prevention that I paid for, water leaking into every room of the house. Went to small claims court and he didn't show - sent his lawyer brother who offered no defense. I won the case, had to install a new roof and I have seen no money from him. I have since uncovered several law suits against Bitetti totaling more than $50,000.

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1045 days ago

Tom has been doing work for my family for the last 5 years. I recommend him to all my family and friends. He is very professional as well as his crew. He just recently put in a beautiful concrete patio for my daughter. His prices are reasonable and his work is above reproach. If you want a professional company that does top notch work, this is the one to hire!

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1156 days ago

Stay away from this company. They do shoddy work.

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1175 days ago

MY WIFE AND I WERE VERY NERVOUS ABOUT HIRING A CONTRACTOR, READING ALOT OF HORROR STORIES, WE GOT A REFERRAL TO ANNEX, AND WE GOT LUCKY TO HAVE FOUND THEM, OUR HOME HAD BAD WATER DAMAGE FROM A LEAKY SLIDING GLASS DOOR. MIKE BROWN THE OWNER MET US TO DISCUSS OUR MESS, WAS VERY THOROUGH, HONEST AND GAVE US ALOT OF OPTIONS INCLUDING RECOMMENDED MATERIALS AND MONETARY . WE FELT AFTER OUR FIRST MEETING THIS WAS THE GUY TO FIX OUR PROBLEM. WHAT IMPRESSED US WAS HIS HONESTY AND PROFESSIONALISM, HE AND HIS CREW PINPOINTED OUR WATER LEAK AND FIXED IT RIGHT, HE AND HIS CREW WENT ABOVE AND BEYOND TO MAKE SURE IT WAS DONE RIGHT, HE SURROUNDS HIMSELF WITH TOP NOTCH WORKERS, NICK AND ROGER WERE GREAT, EVENTHOUGH WATER DAMAGE WAS PROBABLY NOT HIS FORTE, HE HELPED US AND DID IT EXCEEDINGLY WELL! MY WIFE WANTS A NEW KITCHEN AND BATH AND WITHOUT HESITATION WOULD WANT THEM BACK, MIKE BROUGHT OVER A PORTFOLIO OF THE CUSTOM WORK THEY DO AND ITS AMAZING. EXCELLENT LOCAL FAMILY ORIENTED BUSINESS. I GIVE THEM 5 STARS

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1203 days ago

I'd very much recommend ArtWalk for your online tile purchase. We purchased 500 square feet of tile from them, and had it shipped to Ohio for cheaper than my uncle could get the same tile wholesale! The shipping process was a bit of a pain, but all of that fell on the shipping vendor... ArtWalk made it right with us. Overall we are very satisfied with our purchase there, and would have no trouble doing business w/them again!

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1205 days ago

Very quick to respond to e-mail and phone. The crew was very prompt and called when were on the way. Very fast and exceptional job. Will definitely recommend to family, friends and to my business contacts.

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1205 days ago

Very quick to respond to e-mail and phone. The crew was very prompt and called when were on the way. Very fast and exceptional job. Will definitely recommend to family, friends and to my business contacts.

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