Grand Rapids Travel & Transportation

Recent Happenings

1291 days ago

Took over an hour to check in with one stop at a room with a king size bed when our reservation was for 2 doubles for 4 of us! Pool was being run by a large group of totally unsupervised kids who beat up on my son and management didn't care in the least - told me if they kicked the kids out of the pool area they would just be running the halls disturbing other guests. And those fancy Sleep Number Beds? Don't bother unless you like sleeping on soggy air mattresses.

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1495 days ago

Oh that they decided that it was ok to unload boxes, on my wheel chair ramp not only did I miss an appointment, but I also had a medical emergency. And I had to wait for the person that the boxes were delivered too to come and get them. I would never use their services or recommeded their company to anyone. To obstruct a person ramp that is the only excit from my home was uncalled for. And I will be filing a complaint with the ADA the Dept. of Justice and the Attorney Generals Office as the person I spoke with laughed and thought this was funny.

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1506 days ago

Gail was an absolute gem to work with and always willing to go the extra mile (literally). Drivers were professional, courteous and on time. We had no transportation complaints during the entire convention and that's amazing. Job well done!

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1527 days ago

The staff here is very knowledgeable on their product and they have a wide selection of motors and parts. They have a large service station...

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1528 days ago

We ordered their 14 passenger car but a couple days before our wedding they wanted to know if it would be an issue for them to bring the SUV...

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1541 days ago

Just skip this idea. If you can find a car for under a grand and drive it until you can afford something better, DO IT. First, they run you through a script of how they can finance you. You sign a million papers and are so happy to be getting rid of your dump of a car, that you don't realize (or at least I didn't) what you are getting into. I got home and realized I am paying an insane amount of money for this car. I got the car home and had a flat tire on a new (35K) mile car and took it in only to find the rims (ALL FOUR) were bent. Nice. When I called Car City/Orbit, I got the runaround, including being on hold for 35 minutes, them telling me "They lost my car's inspection report", etc. I have had my car disabled when THEY credited my payment (with my name, credit card, etc) to the wrong account and then was made to feel like it was my fault, and I was interrupting their very busy day to take the time to straighten it out and get the car back on. They are very good at making you feel like it is all your fault, while they "stick it to" you good. My car, if I choose to keep it though the lease/payoff, will have cost TWICE as much, IE a 10500 car, ends up costing you 24000. And you still get stuck with repairs. I would not recommend them to anyone.

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1578 days ago

Hey this is really cool. I found this My dad is the best at this store and does a very good job as long as my brothers

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1606 days ago

I hear you. I have had to deal with Orbit Leasing and their CSR Tony. She could certainly use some customer service training. I have paid on-time with no problems for almost three years and am almost paid off. I bounced one check recently (first time ever) and she leaves a couple of rude messages on my voicemail. When I called back she gave me misinformation about how to fix the situation, then when I call back, she tells me she didn't give me that info. Then she proceedes to tell me I need to "lose my attitude" or else she's going to "disable my car." I called and complained to her supervisor Linda, and got complete apathy. She even had the gull to say "I'm sorry that this happened, if it indeed did." Talk about winners, imply that your PAYING customers are liars. DO NOT DO BUSINESS WITH ORBIT LEASING!

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1663 days ago

When one of my close friends asked me to be one of her bridesmaids for her upcoming wedding, I admittedly was not thrilled. The dresses that she picked out were okay and the ceremony was nice but I almost fell on my rear when a limo came to pick me up on the "big day". For one day, I felt like a movie star going to a spectacular red carpet event. She rented a limo from Elite and it was soooo comfortable and easy to get in and out of with my poofy dress. Me and the rest of the wedding party were so impressed, I will be telling everyone that this is a "must have" for any wedding.

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1682 days ago

The best place that I found around town for casino rental equipment is A-1 Bingo. I was in charge of my son?s senior all night party, and they put on a great event. I was very pleased at the quality of the entertainment supplies and options for customized packages that A-1 had to offer.

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