Dayton Beauty & Fitness

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806 days ago

Rip off Salon is more like it!!!!!!!!! Anyone looking to work there please think twice. They charge employees to work there!!!!!!! Training they call it!!!!!!!!!! A friend of mine worked there two weeks and was billed for 4000 for four days of training!!!!!!!!!!!!! Isn't that what cosmetoligist school is for!!!!!!!!!!!!!!!!!! Please be aware!!!!!!!!!!!!!!!!!

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1089 days ago

We have spent over a $1500.00 in packages for ourselves and gifts for friends. We purchased a deluxe spa pedicure and from the time we purchased it until the time we used it Hausfelds changed the names of their offerings. Well we booked what was to be a 1 hour session and they said nothing. After 32 minutes we were done and escorted to the cashier. We asked what happend and they said they don't offer that package anymore. We were given $7.98 each as a credit and told if we have any other questions we could email MOLLY. The problem is ... no one will ever speak to you to help resolve any issues, they only do it by email. Well I can tell you that I have emailed for 7 days now and I get one misdirected response per day on average. They took my money on a 2009 package and refunded me the difference on a new 2010 price. They cheated us out of 1/2 the time we paid for and gave us $7.98 back. I have another package I purchased for my wife at $239.00 but they no longer offer it. Even though the offer has not expired I am not sure about what she will get. I asked for a refund due to the situation and lack of personal response but they told me VIA EMAIL, that if I showed up at the salon for a refund, they had already alerted security. I hope this gives you all a little insight into just what type of place this really is. I for one will never spend another dime at this bait and switch establishment. I hope you are all forewarned.

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1179 days ago

highly recommended Chris has gone the xtra mile to plz the customer. in addition to good kut

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1186 days ago

you walk into the gym and you get swarmed by these salesmen that will tell you anything to join right there and then. then the guy i dealt with was even so desperate that he called my house at 8;30 am the next morning and then at 9;30 too!!!! he says he's going to give me a deal with the charge towards the kids club, so alright deal. OH no just looked at my account and sure enough charging me full charge for kids club plus the regualar rate for my husband and i . disgusted with there customer service and i will be leaving them!

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1200 days ago

Tues - Sat: 8:00 am - 6:00 pm Sun- Mon: By Appointment Only $ 10 Tuesdays (Adult walk-Ins Only) $ 9 Senior Citizens (65 & up) Facials, Eyebrow Arching, Shampoos, Haircuts, & Designs, Designs, Designs!!! Men & Women (Ethnic/Caucasian) Are Welcome!!! The Kings Kut Loyalty Cards are available now @ The Kings Kut (NOW)....... Where your 10th Kut (THE KINGS KUT IS ALWAYS FREE) Call: 937.263.3000 for more details

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1237 days ago

The haircut I received in March was not what I wanted done to my hair at all. She did my hair the way she wanted to do it, not the way I wanted it done. I am 27 years old and left there looking like a 12 year old. Today I went to Michael's salon and spa and received a great haircut that I was very happy with and it costed less. The hairstylist I had at Michael's told me that whoever cut my hair at tavernier's put layers in it on 1 side but didn't layer the other side, so that's why it looked so bad. It had no shape to it at all. Overall, very, very upset about it.

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1307 days ago

I have gone to this salon for years. I love the Aveda products that they use in a very relaxing atmosphere. I always get the greatest compliments on my hair and everyone always wants to know where I get it done. I recently moved so I coordinate being in town so that I can get my hair done! Yes, it is really worth the drive!!! Kelly and the rest of the staff are the best! I won't go anywhere else!!!!

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1329 days ago

I had a great time with Glenn today he did such a great job on my cover up! For a moment I forgot I was getting a tattoo. He has great customer service skills and his co-worker!

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1337 days ago

I booked an appointment ahead of time received a $5.00 gift coupon. The coupon had the date of my appt on it. In person at the salon, I changed the appointment date and time to another date, because I was having my picture taken by a professional photographer and I wanted to look good for the sitting. At that time the Lead Ass istant, didn't tell me that my coupon was not going to be honored because the date was changed. I kept the appointment and presented the card at check-out. They wouldn't honor the card. They said it was up to the stylist to honor. They went to ask her and Carissa said no. I asked for the owners phone #. When I spoke to Bobbie Hausfeld she said, "it's our policy not accept the coupon if the date is changed on the card." I saw reviews on other websites saying that the girls are rude and condesending...sign into Judy's Book, Insider pages... Well, Bobbie, if that's your final answer, I wont go there anymore. $5.00 is a big deal for someone on unemployment. I thought you acted haughty and high horse on the phone and your tone of voice sucked. Now you folks know how the owner acts. What good is it to patronize a place where the customer isn't treated out of courtesy? Dont go to Hausfeld's. The Owner needs all the money she can get. Looks like two others before me gave sad reviews.

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1337 days ago

I booked an appointment ahead of time received a $5.00 gift coupon. The coupon had the date of my appt on it. In person at the salon, I changed the appointment date and time to another date, because I was having my picture taken by a professional photographer and I wanted to look good for the sitting. At that time the Lead Ass istant, didn't tell me that my coupon was not going to be honored because the date was changed. I kept the appointment and presented the card at check-out. They wouldn't honor the card. They said it was up to the stylist to honor. They went to ask her and Carissa said no. I asked for the owners phone #. When I spoke to Bobbie Hausfeld she said, "it's our policy not accept the coupon if the date is changed on the card." Well, Bobbie, if that's your final answer, I wont go there anymore. $5.00 is a big deal for someone on unemployment. I thought you acted haughty and high horse on the phone and your tone of voice sucked. Now you folks know how the owner acts. What good is it to patronize a place where the customer isn't treated out of courtesy? Dont go to Hausfeld's. The Owner needs all the money she can get. Looks like two others before me gave sad reviews.

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