El Paso Travel & Transportation

Recent Happenings

1167 days ago

I went here because they had done a fairly good job with one of my friends car, they seemed real down to earth and i figured my car would be in and out and handled well. The day i took the car to get an "estimate" the owner JOE persuaded us to leave the car there that same day to speed up the process. I was a bit reluctant but ended up leaving the car there. he had given me a 7-10 day period for the car to be complete. The insurance guys went out there within 3 days and issued the check to start work. after about a week i had called for the statis, he said my car would be done the following thursday. (by the way they never called me, i was the one calling them) i waited till thursday and went to look at the car ( now being in their hands for 2 weeks) nothing was really done, the ony thing they did was buff out the scratches. now they changed my date to the following monday. same thing happened no work had been done besides the buffing. then they said the following thursday, then friday, then FOR REALS THIS TIME SATURDAY AT NOON, This is 5 weeks in going on 6 Weeks. we go to get the car( because no one answers) and to our surpise no one is working,they are closed. i have still not gotten my car, i feel they bull sh*ted me around and took advantage. will defintly not recommend to anyone. unless of cousre its okay with you to be without a car 5 weeks longer.

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1170 days ago

My student blossomed with one-on-one tutoring from a capable and caring teacher. The owners of this company seem to take personal care in their students. My child has been getting homeschooled from this company for 3 years now, she has been diagnosed with autism and the one-on-one at home is working out very well for her. I am a busy mom and have three kids and shuffling them all around town is difficult and this company made it easier to take care of my most concerned child, thankyou for that.

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1230 days ago

we were traveling through and i would say if you are having to stop in el paso this would definitely be the place to stay. room was clean a...

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1230 days ago

we were traveling through and i would say if you are having to stop in el paso this would definitely be the place to stay. room was clean a...

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1309 days ago

West Texas Express is no express freight service. I'll probably drop dead of old age before I ever see my shipment. I've been waiting for my delivery for almost 3 weeks now. Every time they call to set up an appointment, they cancel at the last minute with some pathetic excuse about why they can't deliver my shipment. This has happened four times. Yes, FOUR TIMES!!! Let's see . . . the first time, the truck supposedly broke down. They didn't even bother to call me with this information. And I had taken the entire day off of work to wait for this delivery. The second time, they didn't have a lift gate available. What? This a shipping company and they don't even have a truck with a lift gate available? Pathetic. The second time, the truck broke down, AGAIN. Hmm . . . does that sound familiar?! Oh, and this one was the kicker. The fourth time, the driver called me to say that he was afraid to make the delivery to my area because he thought the interstate was going to be closed for inclement weather. Huh? For a little snow that didn't even stick? I checked the NM Dept. of Transportation website after getting off the phone with the driver and there were absolutely no road closures in my area. These guys are pitiful. It sounds like they're lazy as s**t and just making up excuses so they don't have to drive to my side of town. Whatever the issue is, they definitely don't have their act together. I've lost income because I've stayed home from work, waiting for a truck that never arrives. Tell all your friends to avoid using West Texas Express at all costs. They should be called "Worst Texas Express." They're not worth your money or your valuable time.

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1521 days ago

Had a difficult time making contact. When I did finally reach someone, they would ask me to call someone else. Then, I was told that because the "Manager" or "supervisor" was indisposed, I could not be helped. UNPROFESSIONAL. I'm surprised they get any business at all.

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1585 days ago

The best transportation service

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1598 days ago

They were supposed to call me before they come to deliver. Well, I don't know if they did or not. I just got a voicemail, from the driver I guess, telling me they have a delivery for me, to call him back and he didn't leave a phone number. Then I get home at 5pm and I find a note at the door telling me they had tried to deliver when I was out (it sounds stupid already) and no “time stamp” of the unexpected visit. That means they came without previously arranging for a delivery time, and I don’t know whether they called before coming or once they were here. By the way, I was expecting the delivery a day before. After seeing the note and a phone number then I call them and they say they will come next day but they don’t know the time, they would call in advance to agree on a time. When did I here that already? I tell them we already tried that approach and it didn’t work. What time does he think they will come tomorrow? That’s hard for him to tell!.....breathing deeply…..Ok, what can we do? –Well, call us tomorrow about 8AM and we may tell you a time. All right, I will call tomorrow at 8am to see when you have a chance or feel like coming so I do arrangements at work (leave work whenever you want) to meet your casual schedule. To be continued...maybe.

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1630 days ago

By far the best Uhaul place I have ever dealt with. I had a few challenges and they went above and beyond to help me get the correct truck for my needs. I have never had such awesome customer service from a uhaul dealer. I will never go somewhere else again. You got my business! & Provided upmost respect for my moving needs.

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1631 days ago

independet dealer i was scared tha uhaul co had mess my moving experience dealer went out of his way to make it smother uhaul centers care more about a rental el dorado service (ivan} exelent serv .even made sure i got to destination safetly i recomend this place

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