My rating for this store is zero, but, like the other reviewer wrote, a rating of one star is the minimum you can specify. My company purchased two printers on special order. The owner of this store promised the printers would work and even offered to setup and install them. He neglected (either out of ignorance or lack of concern, I don't know which) to ask the specific operating system (Windows Vista 64bit) of the computers on which the printers would be used. The printers arrived and could not be installed because there is no driver for Vista 64bit. When confronted with this problem his response was that his policy is not to refund special orders and that we should change the operating system on the computers. I asked him if he had checked whether the printers would work with Vista 64bit and he answered he had not. When I pointed out that he sold my company items that they couldn't possibly use because he neglected to check something as basic as OS compatibility he told me in an angry, belligerent tone, "Shut up or get the hell out my store!!" I suggest that, unless you are a computer expert and know exactly what you need, to avoid this store at all costs. If it were my store and he were my employee, he would being looking for another job. In addition to the signs on his store window claiming to help you with your computer problems and friendly upgrades, he should post another: "Let the buyer beware!"