Our home was built in 1993 . "Alenco windows" were installed through out.
They were hard to open and close, up and down, and with the larger ones, slide back and forth.
They leak horribly with the moisture as well as the wind. We did have Alenco people come
out and adjust, replace, install various vinyl parts,weather stripping etc. Well guess what,
it never improved them. Two windows have cracked glass on the inside pane so I called to
have more improvements done to these crappy windows only to learn that the parts are no
longer available. Their response was, "Alenco only keeps parts available for seven years, after
that you should simply replace them". You would think Alenco would have parts that were
generic and could be purchased at most window or hardware stores. I guess servicing their
own product is now copletely out of the question. Sad, Sad, Sad,...... No wonder Joe public
no longer trusts companies and why a lot of them have or are going out of business.