Yamin, Greg - A-Plus Air Conditioning & Heating

A-Plus A/C came to my house to resolve an issues with my cooling and heating. They quickly and efficiently identified the source of the pro...

I called the company for an emergency air conditioning repair during the summer. They were quick to arrive, but that is the only good that came from it. 1) Because it was an emergency they charged 4 times more than other AC companies would have. $286.00 for a dual capacitor repair 2) They repaired it for the night, but a week later it broke down with the exact same problem. 3) When I called the company to come back...They stated it would cost me another $85 for a return service. Which I would not pay for. 4) I called another AC company for emergency, and they charged $75.00 total to replace the dual capacitor. 5) The other AC company reviewed the part that A-Plus put in and said that it was completely the wrong part. Since another AC company has fixed the repair I have not had any problems since (3 months of hot weather). I will never recommend this company to anyone, they will not provide any Warranty for a repair that they do. Even within the same week of replacing the hard... Read more

Our 19-year-old AC system completely kicked the bucket (compressor died) on a Sunday afternoon in early June. We had had Strand Bros out the night before to clear the lines when we noticed water in the garage, so we called them again. We also picked 2 more companies out of the Yellow Pages, including A-plus, and left messages. Strand did make it out that evening, which is when we got the bad news. The soonest they could get a sales rep out would have been Monday after 3 PM, and they could not tell us how soon after that we'd get a new system. We made a date with them anyway, and left messages with the other 2 companies to cancel. Meanwhile, the house was rapidly becoming an oven. By 9 PM we were debating whether to pack up ourselves and our three dogs and head for the hills (MIL's house in Pflugerville), when A-plus called (even though we'd cancelled) just to doublecheck that everything was under control. The owner told us he could be at our home by 7:30 the next morning and, if a ne... Read more

LOST A CUSTOMER I had a spark ignition module changed on a honeywell heater. A+ charged $320 for a part that cost $180 from distributors. I was told that included labor and taxes. this after a $55 diagnosis charge, with all work done on the first call. It took the tech maybe 20 minutes to replace the module. Module is on the outside and readily accessible. A total of $375. I will never use these guys again.

A-plus made two trips to my home for duct repair estimates. I was initially told that they did not charge for estimates. During the first visit the owner looked at what needed to be done, told me it was hard to say how much the price would be until they began work but estimated between $200-400 dollars, then told me a technician could be out the next Wed. I had a meeting that morning and requested that he arrive on Wed. afternoon. The very nice technician told me that he was told to charge $500 and in confidence recommended that I call another company because that price was ridiculously high. He left to get materials and I made other calls and was quoted $150 from another company. When I called to cancel the owner questioned my ethics, basically told me the technician had been waiting for me all morning to return home (not true the technician told me he was at another job), and told me I owed $120 for the two estimate visits. No work had been done. He also questioned my ethics and bas... Read more

Since 1982 this professional heating and cooling company has been installing, repairing and consulting with residential and commercial Austin-based clients.

The air from our AC has been getting warmer and warmer for the past year. We finally decided to call someone and picked A Plus. They showe...

When I needed to purchase a new air conditioning system for my house, this was the only estimator that arrived on time. He quoted the lowest...