Xoom

Approval Rate: 95%

95%Approval ratio

Reviews 50

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  • by

    nripenchanda

    Tue Nov 01 2011

    I would recommend this service to anyone who wants a peaceful money transfer to India or other countries... Nripen

  • by

    rod_bungey

    Fri Sep 09 2011

    Firstly I am a genuine customer. I have been using Xoom for over 6 months now. I send money to the UK on a regular basis. I bank with a major US Bank and their service is terrible. They charge me $45 or $35 bucks every time. They screw me on the exchange rate and the money takes up to 3 days to get to my Bank.... Then I found Xoom. I wasn't sure at first. I got set up in minutes which surprised and impressed me. I did my first small transaction and nearly fell off my chair. I sent the money and got my Email to confirm it. I got another Email to say it was on its way and in less than 1 hour I got a confirmation from Xoom that my money was at my UK account. Not believing this I logged onto my UK account and there it was deposited and ready to use. Unbelievable. I then used Xoom regularly for larger amounts and the story never changed. I then got curious and about 2 months ago I decided to send the same amount (I think about $2,000) from my US account via my US Bank and via... Read more

  • by

    fairylady

    Fri Aug 26 2011

    I heard about Xoom from a friend of mine and have been using it since then. I was a little worried about it at first as i read a few bad reviews about it. but xoom proved that what ever i read about it was crap. I have been using Xoom from past 9 months now and have been using it every month to send money to my family in India. It is very reliable,cheap and fast. it sends money to my parents back home in just a few hours. Now i don't have to stand in lines for hours or wait for days for my money to reach destination and all this happens for FREE :) Cons: Poor customer service and they dont have an option to send money to a person in India. it would have been even better if there was this option as well.. but over all i liked it a lot and am really satisfied and happy.. THANKS XOOM :)

  • by

    bo6857

    Thu Aug 25 2011

    Before I used to join a long line and sweat like I've ran 3x in an oval! But when I signed up and used transfer services of Xoom, all I do is to release a big relief of "haahhhh" not even seeing beads of sweat...how wonderful and awesome feeling to hear voices of family back home, confirming "we got the money now, Sis thank you.." in just couple hours! The factors that would create inconvenience when transferring money I think, are as follows: incorrect bank account (your recipient); incomplete name - (based on your recipient's ID). All these I experienced! My sister currently had corrected her name (based on her birth certificate), and when she called me that she cannot take out the money due to this reason, she was worried so, what I did, I called Xoom Customer Care and there, as if our worries were just wiped away: they solved it! on their end, they took a quick action! and my sister texted me with a "happy egg-face" smiling. These were the only things I remember I had difficulty ... Read more

  • by

    scb7133c

    Thu Aug 25 2011

    I needed to send money from the US to the UK quickly and cheaply. I had seen advertisements on BBC America for xoom and after some research and finding that the service is offered through Barclays Bank, I felt confident in using it. As a banker I am very familiar with money transfers and the difficulties and barriers one can face. I appreciated how the program is set up and found that the additional identification measures were very appropriate for what I was doing. I highly recommend this service to anyone and regularly tell friends about it too.

  • by

    kevinvza

    Thu Aug 25 2011

    I love Xoom!!! I've been using it for over a year now.. The first time I was very skeptical, and sent it as a cash pick up in Brazil... The money arrived to my relief, and since then I have been sending it directly into a bank account there.... I have never had a problem with the money not getting there, and if I send it in the morning, it's in the account in Brazil by the afternoon... Very fast and reliable!!!

  • by

    uphill

    Thu Aug 25 2011

    I did a lot of research before deciding on xoom. I made transfers with Paypal and xe.com. XE.com gave me a marginally better overall rate but was very slow (over a week for my test transfer). Paypal is very expensive. The beauty of xoom is the fast transfers and low cost. It's my first choice for sending money from the USA to the UK.

  • by

    maria_atet_salivio

    Thu Aug 25 2011

    I love sending money thru xoom, its very reliable and fast! I back this up 100%! I just hope there are more incentives for frequent customers. Me,somtimes,isend money twice a month. Having discounts are very helpful. That's all.thanks

  • by

    iyasantos

    Thu Aug 25 2011

    FAST RELIABLE AND HASSLE FREE MONEY TRANSFER!!! I just hope they give points for ever dollar sent and can redeem rewards, like a credit card =)

  • by

    hirokin2000

    Thu Aug 25 2011

    IS NICE AND EASY WITH THE ONLY CLICK OF THE BUTTOM I WILL RECOMENDED TO EVERYBUDY THANKS

  • by

    mariather37

    Thu Aug 25 2011

    Easy to send money,and good price .I definitely Recommend it to friends and Family.

  • by

    katze_cat

    Thu Aug 25 2011

    The best service I've ever had when it comes to making online transactions. I would recommend it to everybody, it is very fast and accurate. Thanks XOOM crew :)

  • by

    robertbuddy

    Wed Aug 24 2011

    i use xoom to send money to phillipines but xoom dose double chargeas they get money from me and then they short change the peso exchange rate as well than when you refer a freind you never get the monies promised !! but it still cheaper the western union and just as fast rking

  • by

    anilkumargorre_la

    Wed Aug 24 2011

    I have been using XOOM over a year now. This is by far the best service I have seen till now. The exchange rate is good and the money transfer is fast (all most of all the times with in 24 hours except for once). I like it the prompt service..... I would recommend it to all.

  • by

    herbcso

    Wed Aug 24 2011

    I transfer money from the US to Germany on a regular basis and so far this is the easiest, cheapest and quickest way to do this. I love Xoom - takes all the hassle out of international money transfers!

  • by

    carenina

    Wed Aug 24 2011

    Xoom is so convenient and really fast. Love Xoom although the REFER A FRIEND program, didnt really get the rewards they advertised till now. Dont know why.

  • by

    chelseavegas

    Wed Aug 24 2011

    At last a reliable way to transfer funds to the UK. I send my Euro lottery entry every month I just wish my numbers were as reliable as Xoom

  • by

    kandasamyravi

    Wed Aug 24 2011

    Worst customer service, they dont pay for the referals they are cheaters.. I would not recommend anybody. Thanks

  • by

    hifi001

    Wed Aug 24 2011

    They required lot of documents. They ask your bank statement, utility bill, w2 form etc.etc.....

  • by

    alex09

    Wed Aug 24 2011

    thats good Ilike This Service ..!! But Should make Some to motivate the client .. !!

  • by

    frankol

    Wed Aug 24 2011

    Fast, easy, reliable service with great rates!! Beats ANY other service out there!

  • by

    dpangili

    Wed Aug 24 2011

    Fast service, affordable rates!

  • by

    manojdot

    Wed Aug 24 2011

    quick, reliable and excellent!

  • by

    viswa2be

    Wed Aug 24 2011

    fast and reliable service..

  • by

    miryam

    Wed Aug 24 2011

    The best! This has better fees than Western Union and it is so convenient, you don't need to go out of your house to make the transaction, the money it's ready to be picked up in around five minutes, the whole transaction it's so fast. Just the best way I have found for this kind of service.

  • by

    cornel_scor

    Wed Aug 24 2011

    I use Xoom for many of my funds transfer to Europe for my company, Euro Villas Ltd. (www.eurovillasltd.com). For the price and efficiency of the transfer, Xoom is the best thing on the market. I used to use my bank's transfer service, but the cost was $35 each time, for the same thing Xoom charges $4.99!

  • by

    alvin888

    Wed Aug 24 2011

    I like the idea that money can be sent immediately with peace of mind on both the sender and the receiver. I just hope that the cost to send it be reduced since the value of money has gone really down. I have used Xoom in 3 or 4 direct dollar transfer, it is fine but the updates are very slow. I suggest text message is better than waiting for the email for updates. Some banks are using this already and it works really well. I have used it 3 times for door to door but still the updates were so slow. It is very important to me as a sender to be updated although we know it is secured. I am still using it from time to time but other banks have already reduced the cost to send money in the Philippines.

  • by

    jambum

    Wed Aug 24 2011

    I found XOOM online while trying to find a reasonable way to send money to my boyfriend in Jamaica. They are way cheaper than WU or MG, AND their exchange rate has always been better. I mean every cent counts. I have gone back and checked the other transfer services and XOOM without a doubt has them beat. It is very fast and efficient and has numerous pick up locations thru out Jamaica. I have been using XOOM for 1 1/2 years now and have been very satisfied on both ends of the transaction. The only thing I can think of that would make it better is if they had a rewards or loyalty program, any discounts are appreciated, for those of us that are frequent flyers. KEEP UP THE GOOD WORK!!!

  • by

    djglamourd2011

    Wed Aug 24 2011

    Xoom International money transfer is a wonderful service that is fast, reliable and hassle-free. I have used this service at least 20 times since 2009 to send money to my Mom in the islands ... no problems thus far, the money gets to her without any hitches at all. Not only does it get there when specified, but you also receive emails of it's progress at every stage so you can advise the recipient with confidence. Finally the price is extremely reasonable in comparison to other companies like Western Union. Can't rate their customer service at this point as I've never had a reason to contact that Department, so keep up the great work --- an invaluable service!! D washington Lee

  • by

    shakirhyd

    Wed Aug 24 2011

    Very good service, I had been a long time user of money2india (now ICICI) and used remit2india as well. But, these guys with the locked in exchange rates and 3 day delivery changed all that. Fair play with guaranteed rates (as I never got better value than indicative rates - although ICICI and Remit2India says the rates go up and down, for me it was always down!!) This could be better as they promise 1 day but add a caveat - depends on your Bank here in US. So, I dont know if anyone has been able to send money in 1 day as they advertise. But, apart from that I am pretty happy with their service. Honestly, it's as good as there is any out there (if not perfect)!!!

  • by

    miraquel

    Wed Aug 24 2011

    Xoom is really Xoom literally fast,convenient,secure and inexpensive way to send money to the our loveone's to the Phillippines, At first I'm using Money order to BPI SF and it's a hassle and wait for days to direct deposit it the bank account of my Parents & I paid two fee's for transaction, Money order from Post Office & the Bank charge whoa!!! I always see the ad of Xoom in TFC & here in internet at first I'm hesitant & doubtful!!! maybe it is a hoax...But It's been a year since I try & using it I am Happy & very satisfied and trying to recommend it to other Pinoy kababayan...I have a friend in Canada waiting to be available there...XOOM.com MABUHAY!!!

  • by

    juan2011

    Wed Aug 24 2011

    The customer verification team lacks quality service. Because I did not answer a phone call they made in the morning while I was at my office, they cancel "me." They don't want my business under the false statement that they were not able to authenticate my Xoom profile. When I call for an explanation, they only ansewer I got was "we recommended using an alternate money transfer company ..." I was a new customer and I was begining to like them, but when someone make decision arbitrarely, I don't think they are professionals. I think that the customer veryfication team treated me like a criminal. Juan

  • by

    idw58cc8

    Wed Aug 24 2011

    This service is fantastic. I send money to the UK 2, or 3 times each month and it was time consuming and costly. For several months I watched the TV adverts and was sceptical, assuming there would be some 'catch'. When I finally tried it I was amazed at how simple it was and how the entire transfer, from account to account, took less than an hour!! And the charges are extremely reasonable. Gutted that I continued to spend $30-$40 per transfer using my bank's facilities. Never again!. Would hope that XOOM will quickly expand its operation to allow transfers between other countries soon. Many thanks XOOM.

  • by

    anadosgatinhos

    Wed Aug 24 2011

    I have been using Xoom for over a year now and it's a very convenient and reliable way to send money abroad. I use it a couple of days a month. For most of the times I have used Xoom it served me well. A few months ago I had a problem with my password and account set up and their phone support was not helpful at all - I ended up finding the solution myself. Also, I do not think their phone support is available during weekends or after hours. I had a couple of situations I had to talk to someone over the weekend and nobody answered the phone, regardless of the time I called in.

  • by

    lorraineaw

    Wed Aug 24 2011

    I used to use western union all the time, changed to Xoom about two years ago now, no more driving to send money or waiting in lines. Never had any problems with sending money directly from my checking account or credit card, i send cash to be picked up and deposits to my bank account, all very easy to do on line, the process of sending the money on line is very basic and quick nothing complicated. The rates are excellent compared to western union and I can do it all from my computer at home, never had any problems with the security of the transfer either, over all love it!!

  • by

    khermonat

    Wed Aug 24 2011

    The cost to use XOOM are so much better than Western Union. The only drawback is that there are fewer outlets for the receiver to pick up money and sometimes there are not weekend hours. The ease of use for XOOM is phenomenal. Completing the send is unbelievably fast, and I appreciate the email notifications to the receiver, that Western Union also does not do. I do find the notifications to the sender for pick up are disappointingly slow. However, the availability time is very good. The advantage of cost over Western Union is a great feature of XOOM.

  • by

    instateofh

    Wed Aug 24 2011

    I love XOOM. It is quite convenient. I didn't give it the full fledged 5 star because they still need to improve their confirmation page. More specifically, XOOM needs to include information about the Banking institution used to pick up the monies. That very vital information for the recipient is nowhere to be found after the transaction has taken place. It is such a flaw! Please correct it. Also, please create and App for the iPhone :-) Other than that, fees are reasonable and very convenient. Good job XOOM!

  • by

    rangel_filibert

    Wed Aug 24 2011

    I love to send money to my loved ones using Xoom. It is fast, reliable, convenient and inexpensive compared to other services which by the way you would have to use by going to a local store offering these types of services.. The money I send gets deposited in my family's bank account or becomes available to pick up within 5 minutes. I love the fact that xoom sends me an email each step of the way as the process completes and funds become available for my family to use. Thank you xoom

  • by

    pperez

    Wed Aug 24 2011

    I send money to my family every month, try different methods even the credit card system but once I found Xoom, my headache were gone!!!. This is the fastest, cheapest, convenient and secure way of transferring funds in my experience. The price for the transfer is unbeatable (I snedmoney to Chile). With the transfer direct from my checking account the money is Chile the next day, and the personel in the partner company in Chile is very friendly and realiable . Thanks Xoom!!!

  • by

    pinoyako

    Wed Aug 24 2011

    Way much better than Western Union. Western has this ridiculous verification system that takes so much time, and asks for way too much financial info that makes one wonder if this was still a remittance service and not a mortgage company. I would suggest a reward / points system for frequent customers. I am one and would really appreciate a reward for my loyalty. The exchange rate should be made more competitive. Every extra peso you can wring from a dollar helps!

  • by

    bigbdan1

    Wed Aug 24 2011

    I send money to my wife & family in the Philippines, XOOM has made that easy. I use to use another company, but XOOM is cheaper & much more reliable about getting my funds to my family & dose not charge them at their end. They have been very reliable, my family have use of the funds within an hour or two. This is important, I sometimes forget those special occasions like Birthdays & such. Thank You XOOM for being there for me & my family. Daniel C. Greenfield - USA

  • by

    nitgood07

    Wed Aug 24 2011

    Xoom is way faster than any other way for sending money to India. that's a good part and attract me to use Xoom. But Xoom apply a limit monthly on sending, that should not work the way it is working now. some time we send money some time we dont. so when we do not send that limit should be carried forwarded to your next month limit. b/c if rates are good in August then some one would like to send money saved in May, Jun, July.

  • by

    rolmeda1

    Wed Aug 24 2011

    I think Xoom is Fabouliouse!!!! I love doing it without having to stand in long lines at the store. I do this in the comfort of my home or my office at work. I totally love Xoom. I do recommend Xoom to everyone and it very econamical verses $10 for a lousey $100 through Money Gram.. I oce sent $3,700 to mexico and I paid $78 to send Money Gram xoom I would have paid 4.99 for each $2,000 I love it. Rose Munoz

  • by

    mlotz7

    Wed Aug 24 2011

    This is the fastest, cheapest and most secure way of transferring funds in my experience. The least hassle and fair exchange rates! I do monthly transfers back to South Africa from the USA and pay only $4.99 which is unrivaled. Within usually 3 business days, the money is in the recipient's bank account and along the way it is easy to track and get updates for both myself and the recipient. Thanks Xoom!!!

  • by

    rz18150c

    Wed Aug 24 2011

    Xoom service is good value and fast but the only thing that disappoints me is the referral program that I find bogus. I have referred 3 of my friends to use the service and I never got the ref reward. I tried contacting their customer service about it and they said nothing they can do if that friend did not click on the link or did not receive it.

  • by

    dlugaila

    Wed Aug 24 2011

    Xoom by far has the best rates, and is the fastest money transfer company I have ever used. Their customer service is excellant and has been a live saver for me when my family has a need arise in the philippines. My wife an I are so thankful that we have xoom in good times and bad. Thanks Xoom David Lugaila

  • by

    bbooker

    Tue Aug 23 2011

    I have been using xoom for about 3 years now, I am very pleased with the service. I send money once a month using my bank acct. and the money is ready for pick up within minutes of submitting the transfer. I have only had one problem over the years with the service, but in the end, it ended up being taken care of. I do wish Xoom would show some appreciation towards it's loyal customers by giving them incentives or possibly some free transfers. The exchange rate is fair, I send money to the Philippines and they take 1 peso for every US dollar. I would certainly recommend Xoom to anyone who wants to send money to their families in other countries!

  • by

    cachupoy

    Tue Aug 23 2011

    This is the only international money transfer service that I use since I went abroad...It is very fast, easy to use, very efficient, safe and reliable way of sending money to your loved ones in the Philippines...That is why I don't go to other money transfer service because I am very happy with xoom.com's online service! Keep up the good work xoom.com!

  • by

    ng_marco

    Tue Aug 23 2011

    At first I was a bit hesitant because this is my first time using Xoom to send money to the Philippines; but after two transactions, and the efficiency and effectiveness of this service, I come to embrace Xoom and now it has earned my trust. Save time in sending money to your love ones. Use Xoom, I highly recommend this. Marco Ng [email protected]

  • by

    jshiley

    Tue Aug 23 2011

    Xoom works out great for me. It's much faster and cheaper than the big name money transfer company I used before. Plus, it's more convenient on the receiving end - the funds can be available almost immediately or they will even deliver them to the recipient's door. I haven't had any issues that weren't caused by my own mis-reading (I thought the recipient could choose between PHP and USD, but that choice has to be made by the sender).