Whirlpool Duet Steam Front Load Washer

I bought this model thinking that if I paid a lot of money I would get good quality. However, I was mistaken because the machine broke down after very light use within 14 months. Unfortunately the warranty had just ran out two months prior. When I called the manufacturer recommended service company they told me the washing machine computer and the door latch would need to be replaced for $250. The only consolation was that the computer warranty was 5 years. Also, because of the Energy Star features the clothes do not get washed properly and often you have to run loads twice. This defeats the point of being energy efficient. In short, our old washing machine of 20 years was the one we had to turn to during the 4 weeks it took us to get the new machine fixed.

We have the washer & steam dryer. It gets our clothes cleaner with less water and less soap. The steam sanitize function for sheets and towels is great. No more sleeping in sheets with a bleach smell.