W New Orleans - French quarter

This hotel feels like a boutique hotel with a modern edge when you walk into the lobby. But you soon find out it's anything but. The service...

We have a number of clients that come and go from the city on a regular basis. It is good to have a relationship with a local hotel that can...

We stayed at the W. French Quarter August 1st-3rd 2008. We always choose W for there stellar service, ambiance, great rooms, killer bars, and great locations. This hotel DOES NOT live up to the W standard! Picked the Mega Room for its location by the pool & the private patio with hot tub. When I opened the door to the patio, the doorknob came off in my hand. The room was generally as promised, but not clean & very hot, but being NO in Aug. we just turned the air temp down & went to enjoy the Quarter. Upon returning that night the room was still hot. I turned the air down to 60 and sweated all night. The next morning we asked someone to check the AC while we had lunch. When we returned the AC was set to a warmer setting. How is this is a fix? Now the room was really hot. We called again & the best they could do was bring a fan?with a timer. Hell of a way to stay cool at $439 a night? every two hours or so I had to get up and reset it! We decided to make the best of it and go to B... Read more

Let me start this by saying we stayed at the W French Quarter for a week during Mardi Gras. Everything we read said to expect a low level of service during this time of year as it's so chaotic. The W was sold out for the entire week we were there, and the service was _FLAWLESS_. Montrel and Stephanie at the front desk were bullet proof to the chaos around them. They always had a smile on their face, and eager to help with Whatever, Whenever we needed it. This trip was for my wife's 30th birthday, and during our time there we had 13 friends meet us in New Orleans. Most stayed at the W, and none of them could say anything but great things about the hotel. I wish I could remember their head security person, he was also incredible. Helping us with our bags when there were no bellman left to help, getting the door, offering suggestions on restaurants... On our departure, the valet (who i might add always had a smile on his face and was eager to oblige your every whim) asked us if we mad... Read more

Retro look in the quarter. small rooms but nicely furnished. the water is soft and clean feels like a spa in the shower.

The Scene The W's tiny, black-leather-appointed lobby is a tad cramped, so the action here moves to the hotel's atmospheric courtyard pool and bricked-in patio. Teak tables and chairs are shaded by oversized umbrellas; the teak loungers are covered with fluffy cushions, making poolside reading and drinking as comfy as possible, even in 95-degree heat. The Details As with other upscale hotels, down comforters, pillows and feather beds are found in every room, as well as Internet and fax lines, cordless phones, marble bathrooms and a New Orleans-style honor bar complete with such local munchies as Zapps potato chips. The W is situated smack in the middle of the French Quarter, within walking distance of some of the best restaurants and music venues in the city.

The location was close to where we wanted to be. However, I was expecting a higher quality in the hotel (room, furniture, cleanliness) The elevators were painfully slow and not very clean. The hotel staff were very friendly, the real only plus of the hotel. The room furniture was below average. I don't know how long this hotel has been open, but there were way too many chips and scratches on the furniture. The minimalist look is nice...if you take care of the furniture. It looks REAL bad when it's less than perfect. There were also many carpet stains in the room and in the hallway. Am I being too picky? I don't think my expectations were that high. Being well traveled and having stayed at some cool hotels (Delano, Paramount, One Aldwych), I was disappointed with my first W experience.

This hidden treasure was a magnificant find. It has the prime French Quarter location and feel but with modern comfort. It is remarkably clean, elegant, modern and comfortable. I never wanted to leave the hotel between the most comfortable bed I have ever slept in, the beautiful pool and courtyard and their restaurant Bacco. I highly recommend it!