Toyota Of Irving Pre-Owned Ctr

We’ve been doing business with Toyota of Irving for sometime now. We’ve got family and friends that have cars there for many years. Great place and great job.

The fat guy name was Travis I think, he said he is the manager, very rude and nasty man, i have never seen such customer service. After spending 30 minutes with a sales person when the deal was not final i found the manager mood started changing, he think others are stupid to pay that much extra amount for a car which is about 5500 less than others selling in the market. I simply said match the price which i just have shown him on the internet i will buy the car, it was a hilander 2008. then the manager turned to me and said "i wish you can tell me before so we can save our time" he said it again when i was not attentive, i felt he is saying that i have wasted his time, i wish i could answer this person but my wife was with me and i avoid such situations with a family member. I will never ever go to a place where there is no respect for customers, thank you for reading.

If you are considering buying a car here, make sure that you are well-informed and know how to calculate payments with interest. When I was shopping for a car there, I had an extremely difficult time getting the sales price of the car. The sales person kept pressuring me to buy a car that day and asking for my social security information to run my credit. I told her that I was simply shopping and wanted to know the price of the car; I was not willing to give my credit information. After waiting for 30 minutes and after the sales person consulted with her manager at least two times, the sales person came back with various monthly payments depending on the finance period. She did not give me a sales price of the car even though I had specifically asked for the price and NOT the monthly payment amount. I wrote down the information that I was given (they would not let me take the paper with the price quotes) and sat down with my financial calculation at home later that day. When I did the ... Read more

Well we were looking for a new corrolla. We went to this dealership on Monday morning. The salesperson greeted us well... he showed us cars; and then we began to negotiate. During the negotiations, he asked me to sign a piece of paper that said that "I will purchase today if m price is met." I asked why I was signing this stupid thing... he responded "So my manger knows that you are serious about buying a car"... So he went back and forth and back and forth and back and--yeah you guessed it--forth apparently trying to talk his manager into this deal. We couldnt work out a deal... so we left (BTW this is a good thing... they will call you back, I promise!) SO the next day, we get a call from another salesguy,a nd we go in to talk about the car again. So we go through the same BS. I signed another little stupid piece of paper that said I'ld buy today. Later on, the salesman asked for a credit card. I asked why? And he responded "SO that my manger knows you're serios about buyi... Read more