Tire Works Total Car Care

Had them do some work involving my shocks. Even gave them written instructions on what to do. They didnt follow the step by step instruction...

I LIVE IN SOUTHERN HIGHLANDS AND WENT INTO THE LOCAL TIREWORKS IN JULY TO GET MY CAR LOOKED AT B/C IT WAS MAKIN A NOISE IN THE FRT END THE GENTELMAN THAT GREETED ME WAS CASEY HE KNEW ALOT ABOUT CARS AND WAS ABLE TO FIX MY NOISE AND HAS NOW GOTTEN A CUSTOMER FOR LIFE .. I HAVE RECOMEND FRIENDS AND FAMILY TO GO THERE TO SEE CASEY ITS HARD TO FIND MORE THEN JUST A SALES MEN NOW DAYS HE WAS VERY HONEST AND LOYAL TO MY NEEDS I HAVE NOW FOLLOWED CASEY TO A DIFFERENT LOCATION ON BOULDER HWY NOW AND RECOMEND ANYONE IF THEY WANT THERE CAR IN GOOD HANDS SEE HIM THANKS ALOT CASEY!!! SCOTTY EVEN WITH THE NEWS NOW DAYS ITS STILL ALL ABOUT THE PEOPLE THAT WORK THERE!!! THAT MAKES A COMPANY WORK!!

I went to the location on Cactus in the southern highlands area. My car was overheating so I had taken it to them to be checked. They told m...

I stopped into my local Tire Worst for a new battery. The guy quoted me three different batteries as he seemed unable to establish the correct one for my vehicle even upon checking his auto book. Finally he decided he would just match up the battery to the one currently in my car. My battery was dead due to, amongst other issues, corrosion around the battery cables. The battery was replaced and upon my inspection back at home, the person who worked on my car installed the new battery without bothering to clean the corrosion off and returned my car to me with a new battery covered in old battery corrosion. Incompetence. AND, I'm still not sure if he installed the correct battery.

The manager suggested the best, Ultima battery, supposedly a 5 year battery. I sprung for the $244 battery. Five days later the battery was...

just went for a oil change- they overfilled my tranny fluid,left hose off of air filter,. my engine lite went off after- had to take to toyo...

I purchased a coupon book for free oil changes, when I gave them the coupon for the oil change they still charged me $25, "What a scam." 45min later they handed back my keys and I began to drive home, I wasnt even a mile away from their shop when I lost control of my truck and nearly slammed into several other cars on a very busy Sunset Rd. I immediately pulled to the side and got out of my truck, thats when I noticed that my 2 rear tires were barely hanging on by 2 hand tightened bolts on either side. After walking back to the shop, they sent a mechanic to retreive my truck and refasten my tires. 2 and a half hours later I was handed back my keys without a visit from a manager or an apology and was told " the next oil change is on us." (you have got to be kidding me) The next day while driving to work on the 95, I noticed that as soon as I reached about 60mph my steering column started to horribly shake. I called the corporate office 3 or 4 times and left messages without a return c... Read more

Try to return a tire under warranty at this location. Good Luck. The manager will lie. And if you are a female he will double talk. Had to go to corporate to get any resolution. I ended up at another Tire Works location and when I mentioned the manager's name they confirmed he is a problem. Bottom line. You get what you pay for. Never again.

They take your info and don't return your calls. I called them about ten times and they never returned my calls. So they didn't get my busin...