Target Appliance Company

I am glad I took a chance on this company. They gave me a 2 hour window (not 6-8 hours like most others offered), showed up on time and the tech took 20 minutes to discover the problem and returned 2 days later to fix it. It has not given us any trouble since. I can see why they have been around for over 65 years.

BEWARE!!!!!!DO NOT HIRE TARGET APPLIANCES!!!!!!!! DO NOT HIRE TARGET APPLIANCES!!!!!!!! DO NOT HIRE TARGET APPLIANCES!!!!!!!! DO NOT HIRE TARGET APPLIANCES!!!!!!!! DO NOT HIRE TARGET APPLIANCES!!!!!!!! DO NOT HIRE TARGET APPLIANCES!!!!!!!! DO NOT HIRE TARGET APPLIANCES!!!!!!!! DO NOT HIRE TARGET APPLIANCES!!!!!!!! The staff at Target appliances is HORRIBLE! DO NOT USE THIS SERVICE! They are rude, disrespectful, lack grace, uninformed and are not good business people. There's one guy in particular that is the worse service person I have ever dealt with. Anyhow this technician ( I think his name is Jon, he is the face of the business and always answers calls, he always puts you on speaker phone also) came to my house on a Friday and realized what the issue was. I paid him the deductable (from homeowners insurance)and he said if we didnt hear from him on Monday, to call him back....First off, I am the customer and he should be returning my phone calls. So I called back on Monday and thi... Read more

They were supposed to show up on Friday, never showed & I did not receive a call either. 5 days later when I was finally able to get ahold of them I was told their previous service stop ran over. But they couldn't pick up the phone to call me & tell me they weren't going to show????? Then when the technician finally came (another 2 days later) he looked at my washer & said he didn't know what was wrong, so he would have to call the tech support line for that machine. Then he insisted I pay him $60 for diagnosing the problem (which he didn't even do). I didn't feel comfortable paying him b/c he did not seem to know what he was doing, but per our home warranty I had to pay him the $60. Then I waited to hear from him regarding what the problem was, but he never called back. Another 5 days later, I was able to get ahold of him & he said, "Oh, your warranty company was supposed to call you, your machine isn't broken, you're just not putting a big enough load of laundry in it, so I ... Read more