Surbida, Kristy, Dvm - Pocket Animal Medical Ctr

I used to be a client at Natomas Animal Medical Center (which I loved). We moved to the South Sac area and decided to stick with the same company, but closer to home. Assuming the prices would be the same, we started bringing our pets there. While I have nothing bad to say about the doctors (all visits were good) I was shocked by the prices! Way more then I paid in Natomas. Front staff is ok. One lady is fantastic...I can't remember her name, she is African American and I loved her! She was so sweet, and caring, and loved my cats every visit. Other people in the front are alright. Nothing like Natomas where I love EVERYONE! With their prices so high...we are currently in the process of finding another vet in our area. Or perhaps we may just make the the drive to Natomas. Here is an example...I called Natomas AMC to get a quote for a neuter & declaw for a cat....$239. Called Pocket AMC...$398! What a joke! No way can we keep up with their outrageous prices!

I have been taking my pets to this clinic for over three years and to Dr. Jones for even longer at her previous location in Fair Oaks. They ...

I recently spent nearly $1000 at this clinic for absolutely nothing. The vet seemed inexperienced, jumped to conclusions and seemed utterly...

Dr. Reese was quite professional and also kind to my cat. I brought him in for intestinal problems with no certain cause and he was treated both in hospital and in the kennel with medication. The several technicians that I saw most often were very gentle with him and took good care of him. He had an IV in his leg for 2 days and a lampshade on as well. I recommend visiting your animal every day he/she is in for medical care - you should advocate for your animal and bring food and special bedding or brushes and toys that make him feel more comfortable. Check his conditions and ask questions. These folks were very easy to work with. When I picked him up he was all cleaned up and even his pet dome bed had been washed. Everything was returned to me and they helped me out. The following weekday, one of the technicians called to check on him. Since I had followup questions, this was very timely and much appreciated. Of course the cost of care was shocking but their fee structure is... Read more

I was visiting my boyfriend's family for the first time, and my little yorkshire terrier was being a little devil. Unfortunately, it was Mem...

Well lets see, I have been going to this clinic for YEARS, Dr. Jones is fantastic, I use to also see Dr. Surbida when she was there, and Dr. Kendall a few years back, but in the last couple years the front staff support has gone to the Dogs!!! There use to be a girl there by the name of Debi, a very mature person and a wealth of information, and another very friendly girl by the name of Michelle, I remember there names because I use to talk to them alot when I would come in with one of my many, many dogs. They both left suddendly, I heard due to poor management on the owners part--but anyway they were fantastic also, and the place has not seemed to recover since, as far as the front staff goes---Dr. Jones is still my favorite, very compassionate and truly a great person---so if you can manage to get thru the front staff you will lenjoy Dr. Jones care.

I took my dog to this clinic on more than one occassion because it is conveniently located in the Pocket Area. Dr. Lisa Jones not only recommended expensive and unnecessary testing on more than one occassion, she performed surgery on my dog that turned out to be unnecessary as well. Dr. Jones failed to keep me informed during the ordeal, and did not offer any option other than surgery. After this occurred, I spoke with several neighbors and friends about the treatment my dog received, and was informed that they had similar experiences. In my opinion, you should avoid this clinic at all costs. Their turnover of doctors is extremely high, and their staff, while friendly, is uninformed and, in my opinion, unprofessional.

I took my pet to Pocket Animal Medical because it was conveniently located in the Pocket area. Dr. Lisa Jones recommended unnecessary testi...

I took my cat to be declawed and spayed. During her 3 day stay I was allowed to come and visit her after the surgery. When I called to check up on her they knew her by name and commented on how she's such a sweetheart. It was comforting to know that they spend time with the animals in their care. I have to agree that the front desk is lacking in a little customer service areas... long waits with no acknowledgment and minimal knowledge. There have been a few times they were able to answer my "medical" questions though, so I think it depends on who you get. Either way... my puppy is set to be neutered there this month, so I am definitely happy with their services.

The best vet in the world works at Pocket, Dr. Lisa Jones. She sustained two aged dogs (Chelsea & Brendan) through liver failure, heart failure, and kidney failure, both dogs living quite well for almost two years with their respective conditions. She proactively searched the internet and conferred with UCDVM to determine the most effective medical and pharmaseutical care. Most importantly, Dr. Jones was at my side during the agonizing times when quality of life became a primary issue and euthanasia was needed. Unbelievable compassion for both myself and my "kids".

Great vets especially Dr. Jones. Vet. Techs offered terrible service cheap and great care walk-ins ok

Pocket Animal Medical Center is a pretty good clinic. My dog likes the vets there who are very nice and treat my dog with that loving touch...

This vet clinic is the cheapest that I found (out of 6 clinics)! VERY REASONABLE prices and they have extended office hours. That is a huge bonus. Their vets are excellent with the animals and excellent with the owners. You can also purchase maintenance products there. Biggest drawbacks are that the office staff are not very knowledgable, thus unable to help, and they do not have an emergency clinic (24 hr). My dog does not fear going there!