Snapper Creek Knowles Animal

After reading the two previous comments, i can only assume that Knowles has changed its management. I personally went today because my puppy sprained her paw and i experienced pretty good customer service. As soon as i walked in, they advised me that there would be a "emergency fee" vs if i had an appointment, which i understood; and after calling various clinics around town (at 5pm), this one was the most cost effective and the one that was actually open 24hrs a day. They were up front with their fees and they even offered financing through "Care Credit" (i think that's the name of the credit card). The total cost to bandage her foot, put a spint, sedate her, and xrays was $350. Calling other places, there was a $100 emergency fee, and other places mentioned that their x-rays were $140 to start! Crazy. So yes, i would recommend Knowles Animal Clinic. I was very satisfied with their service.

This is the worst experience I've ever had with a vet. My regular vet was too far, so I took my dog to the closest vet I "thought" was good. She was really sick. They checked her stool and told me she would have to be hospitalized to live and if I couldn't pay it I had to leave with my dog. The vet tech kept going back and forth talking to the manager as to the price quote because I was crying and said I couldn't afford $1500 for 3 days hospitalization and they said she needed maybe a week stay. They told me it was contagious and I told them I had 2 other siblings at home that might start showing symptoms too and that treatment for all three if need be would be thousands of dollars. My chihuahua's age was 1 yr and 2 months and was basically dieing as the vet tech was going back and forth. That took another hour. I asked them if I could leave $300 today and come back 3 days later with the rest when I got paid and they said "No". To put it in a nut shell they woudln't work with me and c... Read more

If you are ever presented with an emergency be sure you have an appointment before you decide to show up.My 9 week puppy fell off the bed and broke her hind leg.I arrived with her yelping, and we had to wait an agonizing 50 minutes while other pets with "appointments" were let right in even though their case was not even close to an emergency. The doctor then came in and examined the puppy;xrays were then taken to determine whether she had a sprain or a fracture.Before treatment on the puppy we were given an estimate.The estimate was $370.00 including $40.00 to interpret an xray;3 sets of shots each being no less than $30.00 for pain management,and $95.00 emergency fee.Fearing for my dogs condition I signed for treatment and consent for anesthesia.I was told later that the shots they gave her were similar to morphine,and the dog was brought to me very sedated.They told me she needed to be gassed to put a splint on since she was too feisty with the staff.Mind you right before they took ... Read more