Serena Medspa, The medical Med Spa of Park Cities

Approval Rate: 95%

95%Approval ratio

Reviews 31

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  • by

    wendyyork1

    Mon Apr 06 2009

    I was introduced to elevess at this highland park med spa. I first received the 75 min aroma therapy facial that was so soothing I almost drifted off :) They offer VelaShape as well. Its the next gen and the ONLY FDA approved cellulite and circumference reduction treatment ( look on their web site) . So if you have un shapely spots this is a solution right here in dallas. Give them a call, its affordable, and soo nice.

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    ra0119c237

    Wed Mar 25 2009

    My last trip to Serena was about a month ago for a vibraderm procedure. The aesthetician basically burned off skin from the bridge of my nose. When I returned back the following day to complain about the procedure the aesthetician said she over-exfoliated the skin and should heal in 3 days. It's been a month and it's still healing. Yes, STILL healing. Someone at work asked if I had fallen off of a bike. You go to Serena expecting to look better when you leave. Next time I will go to a medical office for any procedure! Beware!

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    cpitt12121853c_b

    Tue Mar 24 2009

    The staff at Serena Medspa is exceptional. They are very knowledgable, friendly and helpful. The services they offer are excellent and the prices are great. They are the package deal! Thank you Serena for all you have done!

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    kwest631f1fdb

    Fri Feb 27 2009

    I wanted to tell you about my most recent experience with Serena MedSpa. I have been coming to Serena Medspa for the past couple of years, and would not consider changing to any other spa because of what they do for me. I know I am in very competent hands and always know that I will feel 100 times happier and more beautiful every time -with any treatment! I also KNOW that the staff and -I mean every single one, -really care about me, my wants and needs, and will go out of their way to accomodate me. Karim is a what all business owners should be. He really knows how to treat his clients and knows most, if not all of them by first name which is comforting. He remembers you and treats you like you are special. Good old fashioned caring, courtesy and service. More businesses should be run that way these days. I was in the past two weekends and, it is glorius to get to go and spend part of my Saturday there, I always feel so pretty and special during and afterwards. I have now... Read more

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    citysearchuser_1c4b08

    Thu Jan 29 2009

    The compliments say it all 11/01/2008 Posted by carmen234 Dear Karim, I wanted to take a moment to thank you and the wonderful staff at ...

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    citysearchuser_110c4c

    Thu Jan 29 2009

    Medical Spa with great service! 12/18/2008 Posted by tishamcSerena Med Spa was a great choice for me to try Botox for the first time.The sta...

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    tishamc17379a

    Wed Dec 17 2008

    Serena Med Spa was a great choice for me to try Botox for the first time.The staff is friendly, caring, and informative! Being that I had never tried anything like this before, they took the time to explain everything, make me feel comfortable, and answered my questions with much expertise. I was very happy with the results and am definetly going to utilize them for future treatments. The Spa Manager, Amanda, is great with customers and made me feel welcome. They definetly take care of you and have an interest in ensuring you get the results you want. I would highly reccomend Serena to anyone seeking a great experience and competitve pricing.

  • by

    skeeterdon

    Fri Dec 12 2008

    Serena Medspa is amazing! I would recommend them to everyone! On my first visit, I was pleasantly surprised by the inviting atmosphere and the warm welcome I received from the spa manager, Amanda. I had started to show signs of aging and wanted to do something about it. I had the Visia skin analysis done to my face. Although it was shocking to see all of the damage I had done to my skin, I was at ease because the spa director, Karim, thoroughly explained what the analysis meant and created a treatment regimen so I could repair the damage I had done to my skin. I began to get Vibraderm treatments and I have already seen fantastic results. I was thoroughly impressed with the knowledgeable staff and will continue to have all of my treatments at Serena Medspa! How is that??? Change as you wish ;-) If I wouldn't have eaten all of the cookies today, I would've brought them there!!!!

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    jennifer098719_95b7

    Mon Dec 01 2008

    This message is for every woman who wants to feel more beautiful. I mean seriously who does not want to feel like a head turning show stopping hot mama? I know I do and that's why I have been going to Serena med Spa for over one year now. There is nothing more gratifying than knowing there is a place I can go to relax, pamper and heal from the stresses of this life. It's those stresses that wear on our face and age us too!!! When my skins feels sun kissed and tired I get an awesome vibraderm abrasion and viola m polished up and ready to go! They have so many procedures to choose from. And not only do you get to look better after your there, while your there you rest on a temperpdic bed, with the calming sounds of water and ocean in the back round. And did I mention the signature cucumber water???Yummmmmy The staff is amazing and the owner Kareem goes above and beyond to make every one feel SO at home. There is a serious human element here that is so hard to find in Dallas. Serea med... Read more

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    emailspecials1_2d35a

    Sun Nov 23 2008

    Deal of the Year-Really! Offer Valid for 2 days ONLY - Fri & Sat (Nov 28 & 29 '08) Call and lock in your SAVINGS NOW for 2009! This Deal of the Year, has never been offered before, nor will it be offered again! as manufacturers' raise prices in 2009, we are forced to do the same! CALL and BANK YOUR BOTOX and TREATMENTS NOW. Look Bold & Beautiful this Holiday Season $9.50/unit (min 30 units, max 100 units) Elevess: $299, Restylane*: $399 or Juvederm/Perlane*: $474(all prices are per syringe) * Get up to an additional $100 back. May not be combined with other offers. Beautifully Smooth Laser Hair Removal 60% OFF on ALL Laser Hair Removal* * New treatment only, sold in packages Get Firm & Glowing Skin this Holiday 70% OFF ReFirme Skin Tightening* + A FREE VibraDerm 50% OFF IPL FotoFacial* + A FREE VibraDerm VibraDermabrasion*: $89 each * New treatment only, sold in packages

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    easy123417ad7f

    Mon Nov 10 2008

    The first and only FDA-cleared, non-surgical, treatment for cellulite & circumference reduction Introductory Offer: up to 75% OFF Click Here See Videos of Celebs onYouTube or go to www.velashape DOT com CAN'T MAKE IT, BANK IT! Use it anytime in the future! Prices are going up in December!

  • by

    lynette121c800_8

    Mon Nov 10 2008

    I was introduced to Serena Med Spa through a banking relationship. Karim, the director of operations, convinced me to come and try Serena. After many years of going to other spas for all types of treatments, there is no comparison to the experience and outcome that I have had at Serena Med Spa. I initially went to Serena to begin laser hair removal. After several treatments at other spas with little results, I was very leery but decided to give laser hair removal one more chance. And with only a couple treatments I have already seen significant decrease in hair growth. The laser used at Serena Med Spa is far more superior to any others I have ever been treated with. In the past the laser used at another spa, was more painful and less effective. I have highly recommended family, friends and co-workers to visit Serena Med Spa. From the first time that I have walked into the spa, I have been so comfortable there and have been made to feel quite at home. Sonia is one of the best ... Read more

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    carmen23417913_9

    Fri Oct 31 2008

    Dear Karim, I wanted to take a moment to thank you and the wonderful staff at Serena spa in Dallas for the special treatment I have received this past year. After botox, fillers and various laser treatments at your location i have found myself not only looking better, but feeling better too! As you know, I recently took a short trip with a wonderful man I've been dating for several months. One morning he looked at me and said "you look young". Wow, what a compliment. I won't say my age, but this was huge. In another conversation, a neighbor recently said: "She (meaning me) has always been good looking but now she is hot". I cannot say enough about the professionalism, knowledge and friendliness of the staff at the spa. They have been flawless in the treatments I've received and in the recommendations they have made. I look forward to being a client of Serena's for a long time. Thank you again. Carmen

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    yogieo182cf5

    Mon Oct 27 2008

    Oh my goodness! I just got a filler on my laugh lines called elevess. It is amazing! It has a numbing agent in it and is a little thicker than restalyn so it goes further and has less pain going in ( actually no pain) . The nurse that did the injections was fab too! She had a fantastic bedside manner and when I was done we were both so pleased with the results we had to show everyone in the office! Serena Med spa has a offer for Halloween week that is unbeatable! Call today for your appointment, elevess is going to be the new big way to fill in all of your age lines and make you look years younger! Thank you Serena Med spa!

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    bettieo1d3348

    Mon Oct 13 2008

    This is similar to the old Velasmooth, but VelaShape reduces the results time in HALF! It is also 1/2 the cost! If you are looking to smooth out cellulite or similar issues with your appearance of thighs, butt or arms, try this. This med spa has a special right now with 50% off First treatment and up to 75% off the second. Call today! He has $11.00 botox, discounted restlyn and more. I love this location, it is soooo pretty and the staff is great! Best value in dallas!

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    cspafan115706b

    Thu May 29 2008

    What first attracted me to Serena Medspa was the Vibraderm procedure. It?s a painless procedure that achieves the same great results I received from Microdermabrasion. I?ve been pleasantly surprised, though, by the outstanding service at Serena Medspa. It?s that personal touch which I think sets them apart from the competitors. The staff is friendly and inviting. They ensure that the each customer receives the level of service the customer expects and deserves. I enjoy going to my appointments and will definitely spread the word about Serena MedSpa. Thanks to all the staff at Serena Medspa. Ruth

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    jennie101e4c83

    Thu May 29 2008

    I just wanted to drop you a line and tell you again what a wonderful experience I had at your medspa yesterday. When I put my makeup (mineral this time!) on this morning, my face looks great! If you ever have any specials coming up at your medspa, please add me to your mailing list b/c I'd love to come back. Fantastic medspa, service and value! Thanks again! Jen

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    carol125102d3d

    Wed May 28 2008

    My experience with Serena Medspa and facials has been fastastic. I have received two 90 minute facials so far ( I feel like I have died and gone to heaven). What a wonderful facial experience. In the past, I have received spa facial treatments from other spa businessess. I have had the best spa experience at Serena Medspa. Thank you for a wonderful experience. Sincerely, Carol

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    shelleyh1a3d50

    Tue May 13 2008

    I went to Serena Medspa after a friend recommended it and was extremely pleased. Their Aromatherapy Facial is simply out of this world! Its like no other! The facial begins with you on your front, and the therapist does a mini back massage which feels wonderful. Then she has you turn over and begins the facial. The product line they use for the facial is fantastic.... a European line called Decleor. It is a smell good, feel good, total relaxation facial. I was so impressed, and totally enjoyed the experience. I've never had a facial this good! The esthetician had made you very comfortable and did a great job. The atmosphere of the spa was also very pleasing; small details making a big difference. Right from the cucumber water to the stunning flower arrangements, and soothing music. An excellent experience. I will definately be going the! re forever for this one facial! -- Shelly H.

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    hope1231e4bb8

    Tue May 13 2008

    I want to share my experience and results with Serena MedSpa because I am so impressed and my results were trully second to none that I need to share. I am a model who moved to Dallas recently from New York and as a model, I have always done botox and some derma fillers, like restylane and juvederm. After moving here I had tried several places for these services but was not as satisfied. One day a friend recommended Serena MedSpa because of her own experience what the unique ambiance they offered. Initially I was a bit hesitant, however, I first decide to pay them a visit to inquire and see the place. I was welcomed with such integrity and respect that I decided to do schedule an appointment for Botox and Juvederm. On the day of my appointment, the nurse, who does the procedure (who is also a trainer for such procedures), answered all my additional questions and really put me to ease. And my results from the! se procedures were totally incredible. I have been to the best plastic surg... Read more

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    brothers1220eb

    Tue May 06 2008

    I had Vibradermabrason with Sonia today and it was wonderful. I have had microdermabrasion before and truly enjoyed this procedure alot more. Sonia was very open about what she was doing and explained the procedure fully. I would definetly recommend going to Serena Med Sap, it is welcoming, relaxing and oerall and enjoyable place to spend an hour or more.

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    jennab101ef26e

    Fri May 02 2008

    I visited Serena Med Spa on a recent trip to Dallas.....and I can only tell you that it was one of the best Spa experiences I have had in a long time. The staff were courteous, friendly and knowledgable and they made me feel very comfortable. On my first visit I experienced the Ultimate Rejuvenating Facial.....my skin absolutely glowed and I left the spa feeling completely relaxed. I was so happy with my experience there that I went back a few days later for the Vibrademabration treatment. It was absolutely wonderful and I noticed an improvement right away in some of my fine lines. I'm hooked! I'll definately be back! Great spa...great service and top notch products! (I bought and love the Obagi Eye Gel...it's remarkable! I also love the IS Clinical Youth Complex. ) Thank you Serena Medspa for an absolutely fabulous Spa experience!! :) See you soon,

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    unhappycustome_r3781b

    Tue Apr 29 2008

    On October 7, 2007, I went to a seminar booth hosted by Serena Med Spa and asked to be counseled about Botox injections to soften the lines below my eyes and crows feet. The Serena Med Spa representative told me that the Botox injections would help to get rid of these lines by paralyzing the muscles that make these contractions. I paid Serena Med Spa $240.00 for Botox injections for this purpose. They said the Botox would take effect in 10 days or less and would last 3-5 months. The Botox never took effect. On October 19, I went to the Spa and showed them that I had no paralysis in this area whatsoever. The same representative said that she saw what I was talking about and said that for $75.00 more, she could make the lines go away and that the Botox would really work this time. I told her that what I really wanted was my money back. She and the manager refused, so I went home and took pictures of my eyes with total muscle movement. Serena Med Spa has refused to refund my money and no... Read more

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    laila161f98dc

    Mon Apr 28 2008

    I live in Toronto, Canada, and came across Serena Medspa on one of my visits to Dallas. I originally went in for a facial, which was fabulous, however I also asked about their laser hair removal. Every medspa that I had been to in Toronto told me there is no permanent removal for white hair. I was surprised to hear the medical aesthetician tell me that white hair can in fact be treated and removed. I decided to try the treatment, and was very happy. I come from Toronto to visit Serena Medspa for my treatments. I have had 4 treatments so far on my face/neck and the results are amazing. More than half the hair is already gone! I am so pleased. Serena also offers Vibradermabrasion which I love. My skin simply glows and I feel rejuvenated after the treatment. The product line used in the spa is second to none. I have very sensitive skin and the IS Clinical product line has been great for my skin. Even as senior, my skin looks beautiful The staff, ambiance, customer service is ... Read more

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    imaan1c23d4

    Mon Apr 28 2008

    I went to Serena Medspa for laser hair removal for several areas including upper lip, underarms and bikini. I went to Smooth Solutions previously for 2 years and did not get satisfactory results even after at least 10-12 treatments on my upper lip and bikini area. After spending my time and money and not getting the results, I did the research and found out that the type of laser used makes a huge difference in the results achieved. I found Serena Medspa after researching the laser technology that would be most effective and produce optimal results on hair removal. That is Syneron's Elos Technology. Serena is one of the few places that offers this technology for everything from Laser Hair Removal, to FotoFacials, Skin Tightening and Laser Vein Removal. My first visit to Serena was wonderful. I was so impressed at the ambiance and atmosphere. It totally takes you away from the stresses of life and relaxes you. From being at the previous laser hair removal place which was a no ... Read more

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    rgillani13177d

    Tue Apr 22 2008

    If you are looking for an extremely positive experience and amazing results, this medspa is the place to go. I have done laser treatments, chemical peels, and vibradermabrasions. I have always had problems with acne and after my treatments I have really clear skin. Now I just go for a treatment every couple of months. Also, the vibradermabrasion is a very relaxing session. For the laser hair removal, I am really impressed by the aestheticians. I have done laser hair removal at other places and it has always been a rough, painful experience. At Serena, I don't dread my appointments as they always make me as comfortable as possible and continuously gauge my level of pain throughout the session. Also, I have never experienced any burns, marks, scars, etc. and my hair is almost completely gone (I have a few sessions left). I highly recommend Serena medspa, you won't find any place that matches the service you will receive there.

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    wolfevideo

    Tue Apr 01 2008

    Karim is one of the owners and he consulted me ( very kindly) on laser hair removal. It's a touchy subject for me and he made me feel better about the choice to do it and showed me many different ways I can make it affordable as well. I have seen many 'specials' out there, but I can tell you , it's not only where you go, but who you trust. if you are looking for a compassionate service for your beauty needs, I would highly recommend this Medspa to everyone. Beauty may be skin deep, but the feelings you have about yourself are allot deeper. Feel your best today! Go to Serena medspa.

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    wendyyork18740_5

    Mon Mar 24 2008

    This is a beautiful and amazing MedSpa. Walking in you feel like you are in a serene, safe place. The first thing that caught my eye was the table with the beautiful orchids floating in panels of glass and water. The touches of natural beauty in this med spa are perfect. This Medspa is warm and inviting while being a great place for not only Women but Men as well. It?s hard to capture here on this page, it?s such a fantastic medspa , I wanted to try everything! They have a room for each different treatment, like laser hair removal ( ask about the payment plan offer, it?s very affordable), Botox, or teenage acne treatments, perfect for a mothers day gift or special occasion gift! I chose an aromatherapy facial today. This one is focused on the holistic side of the mind and body aspect of pampering. It starts with a warm mini massage on your back, then the different layers of facial scrubs and pampering starts ( I think we did 5 different masks) . The whole experience lasts for a f... Read more

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    citysearchuser_1dd5f3

    Sat Mar 01 2008

    WOW! What an Experience.I called Serena Medspa for microdermabrasion and chemical peel and I learnt about this new procedure called VibraPee...

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    sarahpeterson1_2c09e

    Sat Mar 01 2008

    WOW! What an "Experience". I called Serena Medspa for microdermabrasion and chemical peel and I learnt about this new procedure called VibraPeel. I made an appointment for a free consult and then decided to have the treatment done. The first treatment and I was astonished at the results. Wow! From the moment I arrived to the spa, the treatments, the staff and the ambiance to the time I left, it was a total satisfying experience that I will remember forever! What topped it off was the results I got not to mentioned, I loved their cucumber water! You should try it! Since then, I have had a FotoFacial and a Massage and what can I say I am hooked on this place. I have also scheduled an appointment for Botox and Juvederm. Thank you Serena for a memorable experience and truly living by your guiding principles of honesty, integrity and results. Sarah P.

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    contributor100_fa3

    Mon Oct 01 2007

    From injectables and laser treatments to facials, medical spa features a diverse menu of aesthetic improvement services.