Safetouch, Inc. (Jacksonville)
Approval Rate: 72%
Reviews 28
by cwestlake
Thu Apr 28 2011What a joke this group is! I don't have enough room (or time) to write all the calamities I've endured with this deceitful group of people. Let me add - untrained, unprofessional and very, very rude group of people. Once they get your business - you are STUCK - with poor service all the way around. Choose anyone other than these guys. If you don't...remember this...you will be like me, typing in your 'experiences' with Safe Touch instead of having the safety and security you expected when you signed up. Just google Safe Touch reviews - I'm only one of hundreds that have had the same experiences...
by citysearchuser_17d7ac
Fri Oct 23 2009We had a new installation recently, the sales person was very friendly and he was not pushy. He explained that there was a automatic renewal...
by citysearchuser_198219
Sun Oct 18 2009I just had a new installation and I love the security! Installation was quick and painless ;) Service walked me through all my questions ver...
by citysearchuser_1f9846
Wed Sep 16 2009I just installed Safe Touch into my new business. First of all, the service guy was supposed to bring us emergency buttons in case of an em...
by citysearchuser_1bd524
Fri Sep 11 2009I have been a safetouch customer for 5 years now. Every time my alarm has went off they have responded immediately. The 2 way communicator...
by citysearchuser_1c36ee13899930_25
Wed Sep 09 2009I had recently moved into my complex and as a single female, I was nervous to be without an alarm system. I contacted our community police o...
by citysearchuser_1391cc
Tue Sep 08 2009I Bought Safe-touch at the end of 2008 and have been very pleased with the system also with the customer service I had to move after 2 month...
by citysearchuser_15572e
Fri Aug 21 2009Many of the complaints on this site I've learned through various sources are either customers that don't like to pay or competitors in the m...
by citysearchuser_1e8d1b29831287_7
Tue Aug 04 2009Read the contract they give you very carefully. It is very deceiving. After the free 3 year period you will wind up being charged for an a...
by citysearchuser_11c1aa20675448_44
Mon Aug 03 2009I called Safetouch to get information as to exactly what was included with a Free Wireless System (home has no equipment or wiring) advertis...
by citysearchuser_148656
Fri Jul 17 2009I guess they are used to having to collect off of people. I just got the service and they put me directly into collections. The salesperson ...
by citysearchuser_1e0449
Mon Jul 06 2009PLEASE RATE THE REVIEWS. IF THE REVIEW HELPS YOU, PLEASE MARK IT ACCORDINGLY. LETS ALL STAND UP TO LESTER JACKSON AND TELL HIM NO MORE S...
by citysearchuser_1b5656
Mon May 11 2009In 1996 My wife and I moved to Jacksonville and rented an apartment at 5000 San Jose Blvd. and -- at that time, signed a three year contract...
by citysearchuser_14fbb2
Fri Mar 06 2009Cut the existing pre-wiring in my house when they installed their wireless system. Now they want to charge me over $100 for a $20 ATA to us...
by citysearchuser_1688ad
Fri Feb 27 2009We had the system for 8 years now , and we didn't have any complaints so far . The installation was OK! , the service very nice . NO complai...
by citysearchuser_1f3d86
Mon Feb 23 2009Safe Touch Security is an unbelievable nuisance of a company! Representatives have called my business every single work day for five months,...
by citysearchuser_13c2d1
Wed Feb 04 2009My signed for the alarm that it was already installed in the house, 2 years later renewed automatically, we continue paying until the when w...
by citysearchuser_14ad78
Wed Oct 29 2008If you use safe touch, think twice. I was a tech for 10 years with safe touch and look at the back of the contract before you sign or pay....
by citysearchuser_137800
Sun Sep 07 2008Safew Touch is trying to gouge me. After having prepaid for 3 years of Safe Touch security monitoring and an entirely new Safe Touch securit...
by citysearchuser_1aa8fd
Thu Aug 07 2008I am a recently single mother with 2 kids, so obviously security is very important to me. Before I had Safetouch in my home, it was literal...
by citysearchuser_1b78c7
Sun Jul 13 2008I get a kick out of the How can I exceed your expectations today when I call the service department, which I seem to have to call frequentl...
by citysearchuser_1f0edd
Tue Jul 08 2008I have had Safe Touch Alarm Systems for over 10 years, maybe 12 and during that time they have always been wonderful to work with. In that ...
by citysearchuser_18c133
Sun Jun 22 2008I recently purchased a security system with Safe Touch and the installer came out within 2 days and half-way installed the system. He could...
by citysearchuser_14da6118319597_67
Mon May 12 2008BEWARE! once you sign the contract you don't get service! you may get batteries mailed to you and billed for 2 years even if your system doe...
by citysearchuser_195e28
Thu Mar 06 2008Safe Touch Security Scams Consumers with their contracts. I went with Safe Touch in June of 2004. I bought a new security system and with ...
by citysearchuser_103f95
Sun Jan 27 2008I recently bought their 989 special, and all there promises. Well, little did i know that they treat their employees awful, they have a wai...
by citysearchuser_1d5287
Sun Dec 02 2007I asked to fix sys they mailed battery's and said do it yourselves I didn't renew contract after 3 year one time payment. They sent me a let...
by citysearchuser_1e2fe3
Mon Oct 31 2005I purchased an alarm system from Safe Touch last month. The wait time on the install was 2 weeks. It seems as though they could have more in...