Rusty Wallis Honda

The total experience was exactly what I wanted. We were promptly greeted upon arrival, asked a few questions about what we interested in and shown the exact vehicle that met the needs we described. Our sales person, Tommy Norman, was very knowledgeable about the vehicle and did a great job of reviewing the features with us.

John was the best salesperson I have ever worked with when buying a vehicle. He was respectful and at no time did he make me feel pressured to make a decision just to make a sale. I will recommend him to others!

I renewed my lease agreement 2 months before the end of my contract, thanks to the efforts of Elbony Beasley. During what seemed like a routine call, she exhibited professionalism, enthusiasm, concern and determination to make me a satisfied customer. I will admit that I gave her and the accountant who assisted in this process a hard time in making this happen, but in the end, not only was I satisfied, I was truely IMPRESSED with Elbony's level of knowledge not only about the vehicle, but the best way to care for the vehicle, and also the lease contract process. Never did her professionalism change throughout the entire process. As far as the dealership is concerned, I have been doing business with them for about 5 years and not once have I left the dealership without a smile. The staff consistently does everything they can to address whatever concerns I have. Even when I try to haggle for a discount; if I lose one way, I win in another. They have a knack for pleasing their customers. ... Read more

Rusty Wallis owes us 2.5 hours of our life! We built our Honda Insight on line with the 5 accessories that we wanted and then went to Rusty ...

When purchasing a new car if you have the time you will shop around to get the best deal. You will take an offer from one dealership and give it to another to see if they can match or do better. That is a common practice. My husband and I called around quite a few dealerships in Texas to try and get the best deal for a new 2010 Honda Pilot. We were also looking for the best trade-in offer for our current vehicle. We had a few offers from some places and just wanted to see if Rusty Wallis could match it or give us a better offer. The first few initial emails I received from Terry Godoy at Rusty Wallis were not very informative. He was very short with me which I thought was odd. My husband spoke with Terry and when my husband told him about an offer we received from another dealership he (Terry) told us we were being lied to and that that dealership would never give us that price we wanted. Terry proceeded to call my husband and leave very rude voice mail messages. I don't unde... Read more

Visited the Rusty Wallis Honda dealership to purchase a pre-owned 2008 Honda Accord. My personal experience was horrifying. On our 2nd vis...

I purchased a 2009 Certified Pre-Owned Honda Civic Hybrid from Rusty Wallis Honda on 3/14/2009. I was buying from out-of-state, so I relied on my sales manager over the phone for all of my information. As I'd be making a rather long trip to pick up the car, I wanted to make sure it was exactly what I wanted. One of my biggest concerns was that I did NOT want a car that had ever been wrecked or had any damage to it what-so-ever. I was assured up and down by my sales manager that the car had never been wrecked and was in perfect shape. They even provided a CarFAX report showing that the car had never been wrecked. I flew down, picked the car up, and was quite happy with it... for a short while. Fast forward to May... I take my new Civic Hybrid to my local shop to have them do some warranty work on the car to fix some moisture in the driver's side tail light. I thought it was a no-brainer warranty issue. I had no idea what I was about to discover about my "never wrecked" vehicle!!! My lo... Read more

If only I'd found this page BEFORE I made a purchase at Rusty Wallis Honda. Much like Robert S.'s story, I purchased a 2009 Certified Pre-O...

Rusty Wallis Honda recently sold my elderly father a certified pre-owned Honda. During the sales negotiation, my father asked if the car had...

Rusty Wallis Honda recently sold my elderly father a certified pre-owned Honda. During the sales negotiation, my father asked if the car had ever been in a wreck, and the sales person told him "no" and presented him with a clean CarFax report. Less than two weeks from purchase, recurring problems with the car caused us to learn that the car had been in at least one major accident sustaining significant damage (resulting in mechanical problems). So - within a few days of purchasing the car, we returned to the dealer for a refund, and the dealer refused. The dealer first tried to convince us that the car had not really been wrecked. Then they later claimed that there is no state law in Texas that requires the dealer to disclose the fact that the car has been previously wrecked (even if the consumer asks). They also claimed that they did not know that the car had been previously wrecked (even though the dealer obtained it on trade-in, and subsequently performed the Honda 150 point inspec... Read more

You will not get decent service at this service department. The whole department is trying to get as much as money out of you as possible. ...

I did read all of the reviews on this website and although the sales-people are very friendly, nice, courteous, no hassle...fair people...I ...

We bought a new Honda CR-V EX-L from Rusty Wallis Honda on Oct. 31, 2008. It was our first Honda, and we had a great experience. During th...

I purchased a 2009 Honda Accord EX-L from Rusty Wallis Honda on 10/16/2008. It was one of the most enjoyable experiences that I have had wh...

I purchased a 2007 Honda CivicSI from Rusty Wallis Honda in May 2008. This car still had the original Honda warranty. I asked the salesman a...

I purchased a 2004 Civic from Rusty Wallis Honda and had a very good experience. I never felt pressured or made to feel like a fool. When an...

Hi All - I'm an ex-David McDavid Honda buyer like Jim P. I had bought/fought for a HONDA Element from them in 2003. After going through...

After a terrible experience with one of their competitors in Iring, David McDavid, we strolled into Rusty Wallis. My wife and I were plannin...

the most professional staff I have ever dealt with.. Rusty Wallis Honda made my buying experience painless. I have sent many friends there ...

I purchased my first Honda Accord second hand and continued the original owners habits of maintenance and care. I began business with Rusty ...

They do very good work and my car has always been ready when expected. The shuttle service to take you back and forth is great. BUT, they ...

I got my Honda CRV from here, and they gave me a better price than Lute Riley Honda. The salesman worked with me, and was honest. I wanted...

After leasing two cars from this place, I can say it's just about the best experience you can expect when dealing with car salesmen. Both t...