RushMyPassport.com
RushMyPassport.com, is a leading passport expediter that has helped tens of thousands of Americans to ...
Approval Rate: 94%
Reviews 39
by landrew65
Sat Sep 29 2012RushMyPassport.com is nothing short of amazing. When I did a little research online, I was skeptical that this service was possible. I've just never heard of anybody getting their passport in 3 days! But, to my surprise, the service was delivered on time and the person who I worked provided incredible service. Joe at RushMyPassport.com went above and beyond, working on the weekend to make sure I got my passport in time for a last minute trip. I will be recommending RushMyPassport.com to all my friends who have a need of a last minute passport, and I would not hesitate to use them again in the future.
by bawhite01
Mon May 14 2012I purchased the standard service which promised the new passport in 8-14 days. The passport arrived in 6 days. Fantastic service! Thank you Joshua! BW
by ricsec15
Tue Mar 13 2012Ken Altman did a great job of walking me through and keeping me informed during the whole process. It all happened in less time than I thought it would. Rick S. Charlotte N.C
by samaz6a2
Sat Feb 18 2012I used RushMyPassport to get my new born passport's issued in 48 hours and I was completely satisfied of the follow up received from the team as well as the exact delivery time. I do recommend RushMyPassport to anyone who is looking to have effective delivery time and efficient support whenever they want to issue a passport. Samir Azar
by virginiahildeg_arde
Mon Feb 13 2012Your representative, Laurie FRIAS, personifies excellence and efficiency, combined with courtesy. In a very stressful time for me she was amazingly patient and understanding. She actually listened to me, the customer! It was so refreshing to work with an organization that employs people who understand and deliver great customer service. AND I mailed my documents Monday evening and received my passport the following Monday! Virginia C McDonald
by kmaynor
Mon Feb 06 2012I used this service to get an expedited passport renewal. The problem was that I was traveling quite a lot at the time, so the passport mailing destination kept changing. And I only had a one day window to pick up the passport. Sabrina Meyers was the project manager, and she was quite responsive to both my phone calls and my emails. I picked up my passport just in time to take off to Israel. I definitely recommend this service if you need an expedited passport or passport renewal.
by mab1949
Wed Feb 01 2012I USED THE EXPEDIATED SERVICE, 5/7 DAYS , MY PASSPORT ARRIVED ON THE FIFTH DAY ! I COULD NOT HAVE BEEN ANY HAPPIER WITH MY REPRESENTATIVE TEDDY ETIENNE! HE WAS REALLY GREAT AND SO VERY HELPFUL. I WOULD RECOMMEND THIS COMPANY TO EVERYONE WHO NEEDS A FAST PASSPORT
by justin_kline
Wed Feb 01 2012Rushmypassport.com saved me a ton of hassle by managing the replacement of my lost passport!!! I realized while I started packing for my international vacation that I had lost my passport. After reading the online article from the Wall Street Journal, I decided to give them a shot. They made the process of getting a rushed replacement passport extremely fast, easy and affordable!!! My case manager, Teddy Etienne, ensured that I had everything in order and lead me through a pain free process. I was really scared that I would miss my vacation or that I would have to take a couple of days off of work to get my passport in time. Rushmypassport.com saved me from a massive headache!
by aaron11
Tue Jan 31 2012Case Managers are extremely helpful and friendly. They walk you through the process every step of the way and keep you well informed throughout the process. It was supposed to take 8-14 days for me to receive my passport. I got it in less than a week. Great company I would highly recommend rushmypassport.com to anyone wishing to get passport in a short amount of time.
by ken55miller
Mon Jan 30 2012I was a little skeptical about getting it as quickly as they promised but it arrived when they said it would. I found out on a Tuesday night that I had to be in Canada on Friday. I called and talked to Teddy at 4:40PM, Fedexed my application at 7:10PM and received my Passport at 9:30AM on Thursday. Teddy kept me informed the entire time of the status.
by avunlimild7025
Fri Jan 27 2012v6hv8FhW
by rwagoner
Fri Jan 27 2012This outfit took all the worry and stress out of a last-minute passport renewal. Their process was easy to understand and to complete, and I particularly appreciated the fact that hey assign an individual to each customer so that you get to talk with the same person throughout the process. The person they assigned to me (Teddy Etienne) was professional, helpful, polite and completely competent. This is how business should be done.
by attitudegirl1
Fri Jan 27 2012As a Travel agent with over 30 + years...It is getting harder and harder to find good customer service.. But I found your company online-The 1 that I normally use could not help me on a rush renewal for a passport that was needed. After filling out the requested info.I was assigned Teddy Etienne to help the process... I was very pleased and he gave me confidence that everything would be handled. I did receive the passport in time and everything worked out wonderfully Thanks again to your company and Teddy! Your company will be 1st I contact next time! Brenda Dixon L'Attitudes Travel Dayton Ohio
by eweisson
Thu Jan 26 2012I highly recommend RushMyPassport.com, for any passport services. I am really impressed with the precision with which this company handled my requirements. Service and result were simply perfect. Thank you Laurie.
by tyallen
Thu Jan 26 2012RushMyPassport.com did an excellent job of processing my passport. My fiance and I have the opportunity to take a last-minute trip and I found myself needing my passport fast! We did hit a small snag which was quickly remedied in 24 hours with Ryan's guidance - and I consider myself to be reasonably intelligent, but it would have been confusing on how to overcome the snag without Ryan's expertise. Now instead of worrying about whether we can go on our much needed resort vacation due to not having ever applied for a passport, we can now focus on being excited about going and put the stress of worrying about the passport to rest. Thank you!
by brennalenhard
Wed Jan 25 2012Great service! Did not hesitate to help me fill out the paperwork needed. Kept me laughing during a stressful time. Very polite. Assured me of arrival. Even helped me locate the nearest FedEx! Impressed and will be telling my friends and family that Rushmypassort.com would be an excellent choice! A+! Thanks again!
by datkinson
Wed Jan 25 2012I dealt with a guy called Ken Altman. He talked me through the process and gave a me a full understanding of what was needed. I needed the passport in a rush due to a business trip and my passport was received ahead of time. Ken even helped me find a post office that would accept walk-ins as getting an appointment was a real headache. the post offices were backed-up one month. I would recommennd this company to anyone! Good job. Dave Atkinson, North Carolina.
by farmerjim1960
Fri Jan 20 2012I just want to take a moment to thank Rushmypassport for getting my passport delivered on time for my trip to Switzerland. Laurie Frias was my agent and she guided me through everything and in the process we discovered that the state of birth was wrong on the expired passport that I submitted as proof of identity. I was scared that this would delay the whole process, but Laurie stayed cool and calm as I freaked out and told me what my next step had to be. Within 24 hours from that glitch...I had a passport! T H A N K Y O U! I highlyy reccommend this service and most assuredly reccommend Laurie Frias. Jim Tutor Key, Kentucky
by tonkchief
Thu Jan 19 2012The experience with ruch my passport.com was top notch, couldn't have been any better. Regards Kerry Ray
by frales
Mon Jan 16 2012Thank You for all your help and the awesome service Mr. Teddy Etienne. This was my first time applying for a passport, and I didn't know what to expect or how this supposed to have worked. I was actually neverous, because I didn't understand how a third party was going to be able get my passport when I wasn't in their present to assure them that it was me applying for it. It was also scary paying money to someone/company when I wasn't sure if anyone would call me to confirm my application for expedite sevice. But you, Mr. Teddy Etienne, made this experience very easy and stress free. When I spoke to him, I blood pressure simmered down. lol! I was hot for minute or two because I applied for the expedite service over weekend and I had wait until monday to speak with him. Not knowing if I had gotten taken or not by spending money about something I really didn't know a whole lot about was about to drive me crazy. lol! But, He explain to me how the process worked step by step. The video th... Read more
by hanh_reel
Wed Jan 11 2012My Passport Specialist, Laurie Frias, was GREAT, very helpful and professional. I got my first ever US passport faster than I expected :) Thank You!!!
by samwize
Sat Jan 07 2012My name is Sam. Right before our vacation we found out my passport was expired and I might have to stay home with grandma while my family went on vacation. Ken at RushMyPassport was amazing and helped my parents get me my passport in time when no one else could. Im writing this to thank him and RushMyPassport! No matter how old you are they can help you!
by cutsfeetdoc
Sat Jan 07 2012Talk about waiting till the last minute! I had an important family trip Christmas week, and only a few days before we all traveled, I discovered my passport was nowhere to be found. I put a lot of trust and faith in Rushmypassport.com and they came through with flying colors! On what was probably the most stressful and busiest weeks in the year, Ken Altman, my case manager, kept me calm and organized. Without his professionalism and patience, our holidays would have been ruined. I am a business owner, and if I ever find anyone in the position I was in, I know what company to call, and who to ask for. Look, it’s not cheap, but I put myself in this position, and considering what was on the line, it was worth every penny. I could not recommend this service enough. Though I plan to try! John C.
by azmarn28
Thu Jan 05 2012I dealt with Ryan and he was fast, efficient, and had great follow through. His customer service skills were excellent. I will use this service again to renew my husbands passport.
by mexico252
Tue Jan 03 2012I had a damaged pass port and requested a rush pass port service with this company. I had anticipated that it would had taken much longer to get my pass port back. Let me tell you, Came back really quick. If I had known that it was going to be that fast, I would had made my flight plans even sooner. My case manager name was Ken Altman, great service, keep me posted every step of the way. There was a 6 step process, I was informed right way concerning all 6 steps of there process. If you are need of a RUSH SERVICE. you have got the right people here. On my way to Mexico...........
by jeff_sandgren
Mon Jan 02 2012Thanks to awesome personal service by your agent Laurie Frias, not only did I get my passport on time, but I got something even more important: peace of mind during the entire process. Laurie's competence, excellent communication skills, and ensuring attitude allowed me to relax about what might have otherwise been very stressful, and focus instead on family and holidays, knowing with complete certainty that she would make sure I had the documents I needed when I needed them. Excellent service. Thanks again, Laurie!
by svthomas
Fri Dec 30 2011My passport was just about to expire, and I planned to renew it in the next few weeks. However, an unexpected family emergency arose necessitating an immediate renewal of my passport. This happened during the week between Christmas and New Years - certainly not the best time to try to do business over the holidays. Ryan McCartney did a thorough job of walking me through the renewal process and ensuring that I would get my passport on a timely basis. What with the upcoming weekend and holiday, I was expecting my passport in about 4 days. Imagine my surprise when it arrived by Fed-Ex TODAY! I did not know this service existed. I found RushMyPassport online, and the high reviews sold me. Trust me, this service is fully legitimate. It was a pleasure working with Ryan, especially during this stressful time for me. I could leave the details to him, while I was communicating regularly with my loved one in the hospital overseas. Thank you, Ryan and RushMyPassport. I highly recommen... Read more
by shayshay24
Fri Dec 30 2011RushMyPassport.com rocks! Teddy Etienne took care of me through the whole process. He held my hand over the phone until my new passport was in my hand, as promised. He never got impatient or made me feel silly for asking the same questions over and over. Just do exactly what they say, be patient, and if it can be done, these folks will get it done! Through a very stressful situation, Teddy made it all ok! And now I will be on an airplane very shortly!
by mdelicio
Fri Dec 30 2011I highly recommend rushmypassport.com to anyone who needs to get a quick passport renewal. The company delivers as promised and keeps you posted every step of the way. I almost had to cancel a planned vacation because my passport was expiring within 3 months but because of the superior service at rushmypassport.com, I was able to take my trip as planned!
by richrt
Tue Dec 27 2011Laurie Frias was my agent for RushMyPassport.com. She is EXCELLENT at what she does. Made herself available, explained the process and its many details with clarity and specificity, and was an absolute joy to talk with on the phone. Laurie and the service she provides were outstanding.
by melliott58
Tue Dec 27 2011My son's passport had expired and we were 3 work days a way from departure for a family vacation. RJ and Sam walked me though the process step by step and were very familiar with all the common mistakes. I fedexed my documents out on Thursday and had the passport back at home by 9am Saturday morn. RJ and Sam were vailable through the process for phone calls. Outstanding
by mam73b2d
Thu Dec 22 2011After my dog ate my passport 1 week before I was supposed to go to Italy I thought there was no way I could replace it in time. And then Teddy Etienne at RushMyPassport.com came to the rescue. It was practically painless...Teddy walked me thru the whole process and I had my new passport 4 days later. I will definitely have a glass of wine in his honor...and will recommend Teddy and this terrific service to anyone who finds herself in a similar predicament. Thanks!
by pmarques
Tue Dec 20 2011I had to do a new passport within 3 days, Rush my passport was there to help me from A to Z, I must say that Laurie FRIAS did a great job to help me and answered all the questions and concerns.
by alan_benjamin
Tue Dec 20 2011Customer service today, from my experiences, is an oxymoron. That is not the case at RushMyPassport.com! Five Star service! It escaped my attention that my passport had expired and I was travelling out of the country in less than two weeks. Using Rush My Passport, it could not have been any easier to get my passport renewed quickly and headache free. My "Passport Specialist" Kenneth Altman was exemplary! He made the whole process very simple. Highly recommended!
by arm772
Mon Dec 19 2011Three weeks before I wanted to leave the country for vacation, I couldn't find my passport anywhere! Rush My Passport gets five stars for taking away all my stress and worries, and getting my passport to me on time AND three days before the expected delivery date! The professional service was incredibly helpful because there was constant communication through both email and phone calls through every step of the way! The customer service was THE best that I have encountered in quite some time, and my travel specialist was patient, supportive, and very knowledgable. I am very thankful that I chose Rush My Passport to save the day!
by rnadaf
Mon Dec 19 2011I just wanted to drop a quick note to thank you and especially your staff in renewing my passport. I completed my transaction Sunday night understanding that I would be doing the follow-up the next day in finishing the process. To my pleasant surprise, instead I found a voicemail on my phone from Teddy Etienne first thing Monday morning stating that he is personally handling my case and asked me to call him back. Using his direct number he gave me, I called Teddy and had the rest of the paperwork completed in no time. My application was at the FedEx office before noon! One more thing about Teddy.....a day or so after sending my passport I noticed that my return address was wrong. Since I wanted the passport sent to my office, somehow I entered my return address as a combination of my home and office address. Again with Teddy's direct line available, I called him and got him on the first try......he corrected and verified the address quickly and easily. This personal service mad... Read more
by robertinthedes_ert
Thu Dec 15 2011Only days before a trip to visit my family in Europe, I was horrified to discover that my US passport had recently expired. I have never used a passport service before, but I was completely out of options; so, I requested passport renewal service through RushMyPassport, and I was not disappointed. These folks saved me from the disaster. I was contacted by a very nice, and understanding representative, Laurie Frias, who helped me with the decision process. I was provided with a check list, and clear instructions on how to fill out the appropriate government forms; what items I needed to mail; and even a prepaid shipping label. All I had to do was fill in the forms, have my passport photo taken, and drop the package off for shipping. RushMyPassPort sent me notifications at every step, which was very reassuring, and allowed me to confidently proceed with final travel preparations. Within two days I had a new passport.
by vmv6d096
Wed Dec 14 2011I discovered that I had lost my passport two business days before travel, and Rush My Passport was able to get me a new one when I couldn't get a timely appointment myself through the State Department. That was great news! They communicated clearly and responded quickly. Teddy Etienne was the person who helped me, and he did so with patience and responsiveness.
by mrbrightside
Fri Dec 09 2011This company is a complete scam. It is unbelieveable the effort they have put into the positive reviews on the internet...they read just like ads and are about as transparent as air. This is a joke of an operation run out of someone's mother's basement. You need to commit your credit card information before you see what their real procedure is, which is to fill out an enormous pile of paperwork and overnight it to them. No FedEx that day? Need your passport the next day? You are out of luck. Once they get your money they have you and will not provide you with good service. Your calls and e-mails will be ignored. Best part? You do not need them!! Their service, even if they did it well, is nothing you could not do yourself. Get your documents and ID together and get to the nearest regional US Passport agency (be sure to call and make an appointment). Calling the US Passport authority is very helpful and they have all their documents online. They also don't charge you $375 o... Read more