Royal Carriages Limousine, Inc

Approval Rate: 88%

88%Approval ratio

Reviews 23

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  • by

    jaess19a5ba

    Mon Jan 04 2010

    This is by far the best experience I have had in a limousine. It begins with the office staff and their attention to custermer service, to the professional drivers, to the quality and condition of the vehicles. I cannot wait until my next special occasion so I can again have a wonderful experience out on the town!

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    citysearchuser_18cdc7_2115943509

    Thu Aug 27 2009

    This was the worst limo experience I have ever had to deal with! The driver, who barely spoke English, did not seem to know his way around H...

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    fabulous0071e2_ef3

    Sun Mar 15 2009

    Driver arrived 15 minutes early to take me to friends wedding, Driver was very professional and courteous.Thanks Royal Carriages for a great experience.

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    gman36519a274

    Thu Feb 26 2009

    I just want to take a moment of my time to thank you again, for the excellent service. I have lived and worked in Houston for over 10 years and always use your services and I always find your company extremely reliable. Last month, I was getting married and my wife and I wanted everything to go smooth, taking care of the transportation gave us a piece of mind. Everyone was very happy and impressed with the limousines (They especially loved the flat panel TVs). All our guests were eager to know your company's name. The best part was your driver Francisco; he was very attentive and curious. Once again, THANK YOU and I want you to know that I recommend your service to everyone!

  • by

    rioone1398df

    Tue Dec 02 2008

    We hired RCL for a trip to Reliant stadium for Monday Night Football. We were told we would have a new stretch limo. What showed up was an old Excursion driven by a guy who barely spoke english. This thing sounded like it would fall apart at every bump! No ice or anything in the limo that was promised. The driver got lost going to our destination. He did not seem very familiar with Houston, or this country for that matter. We asked him for a cell # to call when we were ready to be picked up, but that did no good. When we called just a message. Called back a few min. later, no answer. By now we were outside, cold and looking for our driver...not to be found! we called the Co. directly after 30 min. all they would tell us is that he is not answering his phone...Really???! Then he said we must be in the wrong place and should go find him then hung up on me! I went to wave down a cab and there at the stoplight is my limo!! I yelled across the street to pick us up at the corner...he just p... Read more

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    citysearchuser_1d826b

    Sat Aug 30 2008

    Wow! What can I say. I reserved a 35 Passenger Limo/Party bus from this company and it meet all my expectations. The bus was brand new an...

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    happygolightly_1a4d3b

    Mon Aug 25 2008

    About a week before my wedding this past Saturday, my grandfather offered to pay for a limousine for my wedding. I was worried that I will not find a vehicle in enough time. I was also worried that if I don't go and look a the vehicles myself, I would not get what I ordered. I went to several limousine companies in the Galleria area. Some were helpful, some just wanted me to give them my money before I even looked at the vehicle. I went to Royal's office and was impressed with both the vehicle and the customer service I was provided. The young lady in the front office (Linda) was very informative and showed me all the limousine available for my wedding day. The limousine was clean and stored inside there big warehouse. I even saw that they had mechanics on staff to take care of the vehicles. I was really impress with their company even before I reserved the vehicle. I went back to Royal the next day and after visiting a few more companies to reserve my limousine. On the day ... Read more

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    karste1d28a3

    Mon Dec 10 2007

    Royal Carriages was one of many vendors that make my wedding truly a day to remember. A beautiful vehicle with a professional chauffeur made a day in which you can expect a lot of stress and worries, stress less and worry free. Thank you!

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    pcentr14b0ff

    Fri Dec 07 2007

    Dirty car, non working AC, insufficient seatbelts for the children. A 20% tip was on the bill, non- negotiable despite poor service. Owner unwilling to make any accommodation. Ruined an otherwise pleasant birthday party for my daughter.

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    citysearchuser_18dfad18164637_99

    Sat Nov 10 2007

    Royal Carriages was one of many vendors that make my wedding truly a day to remember. A beautiful vehicle with a professional chauffeur mad...

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    citysearchuser_1da98a_1123932464

    Fri Mar 02 2007

    I was very happy with Royal’s service. The car and driver promptly took my family and me to the airport for a short notice trip. Their off...

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    citysearchuser_1f860c_829394401

    Thu May 18 2006

    Hired to drive bridal party to church. The passengers had to give driver directions to all stops, although he had addresses in advance. Driv...

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    citysearchuser_1d43fc

    Mon May 08 2006

    I have used this service serveral time since my first contact thur Limos.com and have been very pleased. I like that my reservations are qu...

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    citysearchuser_167ff3

    Fri Aug 26 2005

    Royal Carriages made my husband's birthday a wonderful evening. We enjoyed ourselves throughout the night in the limo. Frank was a great d...

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    contributor15d_d68

    Sun Jan 02 2005

    Limo company with 24-hour reservations and transportation service via town car, van, shuttle bus, super stretch or motor coach.

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    bgohalos1b77ac

    Wed Sep 01 2004

    I used Royal Carriages for my Wedding last Saturday. I just got back from my honeymoon and used them to get home from the airport. Julian was a great driver - very professional and courteous. The limo was brand new (I told it was a 2004) but it was newer than that. :)

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    egunn1444ca

    Mon Mar 08 2004

    I used Royal Carriages to provide my family and myself with transportation to and from the Rodeo on Saturday. I was very happy with the service. The driver was excellent and very friendly with my kids. Thank you!

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    mlocke1220e2

    Mon Dec 01 2003

    There is nothing that I can say to show my gratitude for Royal Carriages. I have rented limousines from other companies, but never from a company that actually knows what they are doing. I made my reservation on there website and was emailed back a confirmation soon afterward. I called to reconfirm my reservation, and was greeted with the most personable voice (The young lady on the phone, actually sounded like she was happy to help me~you don't usually get that anymore these days). The next day the limousine arrived and my wife cried with happiness. I never rented a limousine that was so new and clean. The limousine didn't smell. I was very impressed with the condition of the limo. The driver also wonderful. He knew exactly what to do. Thank you Royal Carriages...You made my wife happy on her birthday, and made me a very happy man!

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    kali_fornia197_aab

    Sun Sep 07 2003

    I had a wonderful time in Royal Carriages' Excursion limousine for my best friends Bachelorette party. The driver knew all the hot places to go. The Limousine itself was clean and new. I have been in many limousine in the past but this was my best experience ever.

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    citysearchuser_134d8b

    Fri Mar 14 2003

    The staff and driver were very professional and provided us with excellent service. I would highly recommend this company to anyone of my fr...

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    citysearchuser_16019d

    Fri Feb 28 2003

    My wife and I used Royal Carriages on March 1, 2003. This was our 12 anniversary and a special evening at the Houston Downtown Aquarium. T...

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    svc0008101ae6

    Thu Feb 27 2003

    I was very pleased with service, from my first request for a quote to my last goodbye with my driver. I made my reservation with Carla and I received my confirmation within minutes. When Julian (our driver) pick us (my bride and myself), we were extremely happy with both our limousine and service. I'm usually not one to write reviews-but I could not forget what I wonder time we had. Thank you!

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    citysearchuser_1507ec

    Wed Jan 15 2003

    Very professional driver and office personal. I have used the service 6 times since my initial request thru limos.com and the service does ...