Roger Beasley Volvo
Approval Rate: 44%
Reviews 10
by dickenscw1d820_0
Sun Oct 04 2009About 2 months ago, my 2000 Volvo S40 started messing up: service engine light, ABS brake light, odometer/speedometer stopped working...so luckily for me, my brother is an ASC MasterTek and took a look at the car. The codes scanned told me a I had a faulty MAP sensor...easy enough. Well, not...turns out Volvos have the same name for multiple parts. Ok...fine...so we take it into Roger Beasley Volvo to find out which sensor needs replacing. I take it in, and instead of a sensor (liek the codes say I need), they say I need a new CEM- about $1,000. So, instead of shelling out that much, I bought a used CEM on ebay. To properly install the CEM, the computer needed to be programmed to match my key. So, back to Volvo. I left it there 3 days....and they finally got around to telling me that the original diagnosis was fine....nothing was wrong with the computer. Instead I had a problem with a MAP sensor....weird...I think that's what I told them in the first place. Although I only sp... Read more
by ecktor1b452b
Sun Oct 19 2008We've owned three Volvos in the past 8 years, totaling roughly $95k in vehicle purchases. After a number of problems with our S60, we are done with Volvo and Roger Beasley. Prior to having 50k miles on our S60, we had numerous functional (mechanical and electrical) problems. We've also had a number of more minor problems, such as the sunroof rattling and malfuntioning and staying open. We're now at 67k miles and about to divest ourselves of all things Volvo, except the bad taste in my mouth. Our vehicle probelms could have been mitigated by a decent service crew and better attention to quality by Volvo's manufacturing. Our service experience has been bad, with inaccurate cost estimates, missing parts, and untruthful service advisors. I now drive a Toyota, which has fewer problems, better local service, and is less expensive to maintain. Do yourself and your bloodpressure a favor. Go to an independent garage in town for Volvo service: Swedish Auto Service up north, Phoen... Read more
by urtoomuch1141a_e
Thu Oct 02 2008Anything with the name "Roger Beasley" cannot be a top dealer in Austin. I had service done at the Beasley Mazda dealership in August that was horrible. They do not stand behind the Mazda product. Stay away from this dealer franchise.
by juanjosephus1e_ff32
Fri Sep 05 2008What a waste of my time. I found a pre-owned vehicle on autotrader and the ad said that the vehicle was located at the roger beasley on 290. I get there, only to find out that EVERY autotrader ad says the used cars are at that location. Come to find out, the car is located in Georgetown. I should have stopped there. But I drive to Georgetown only to find out that the car is not on their lot either. I won't waste any more time on Roger Beasley!
by utfan2421391a6
Fri Oct 05 2007When I first entered the dealership, there were 3 salesmen who were lounging around and no one tried to help me out for about 5 entire minutes. The representative disrespected me by using my age as a qualification as someone who is not knowledgeable. He was rude to me and disrespected my family while I was trying to make a deal. He would not work with me at all and would not even consult the manager when I asked him about the price. During our negotiations, he would stop and take a call from his daughter and called his friend to buy something from him. When I told him that I have a check ready to go and make a deal, he told me to come back later and get a certified cashier's check. Yet, I did not see any else making a deal have the same problem as me so I naturally thought that this had to be because of my age, but to disrespect a customer due to age does not make any sense to me especially since I was ready to buy a car. For anyone living in the Austin area, I would recommend g... Read more
by melanienutt1af_425
Sun Feb 25 2007We bought a 2002 Jag there 2 weeks ago. Within the first 48 hrs, it was in the shop twice. Then Brian came and picked it up because the cars was making noices and he took it on a 300 mile joy ride. He took his daughter to school, he went and did his errands, and it was our car! We owned it when he took it from our property. We got another car, but we aren't happy with it and want nothing to do with this dealership. He's unprofessional, pushy, lies, and tells me I'm lying when I say there's something wrong with that car. They took that car back, but now there's a FOR SALE sticker in the window. I have a big problem when there's something wrong with a car, the Sales Manager takes MY car and uses MY GAS to drive 300 miles, tells me there's nothing wrong with it and says we did all that work when it was in the shop, "just to make you happy" how can you do major break work and replace tires and do an alignment if nothing is wrong? And what law says when they pick up YOUR car they are allowe... Read more
by servicepolicea_u6dad2
Sat Dec 23 2006I've been a Volvo lover from way back and a customer of the local dealership for at least 10 years. Bought last Volvo from Tony Garcia in September 2006. I wanted a Volvo that did not look like the new made-by-Ford models. I wanted a Volvo that looked on the inside and out like a classic. Tony found what I asked for in less than a day. A sporty 2000 white Volvo sedan with tan leather seats and that classic Volvo look that is timeless. Smooth ride. Well-cared for trade-in that had just arrived. When I'd had car for less than a week and battery failed, sales staff got it fixed for me. Service is great. Tip: Call in advance for regular service and reserve rental car. Sales staff not stuffy. No pressure. Fair negotiations.
by ericoatx1200dd
Sun Jul 23 2006i'm very picky about detail. i dont like messing around with fluff when buying a car. i can say that i highly recommend asking for Shannon Petty at Roger Beasley Volvo. she was very quick and her attention to detail was sharp. there was no hassle when it came time to do the deal. up front discounts made this deal go by fast. i really do not like it when you have to spend a day at the dealer just going back and forth from the "office" to the salesperson's desk. if it goes past 2 trips with me, i usually just walk out while they are away wasting more of my time. this was not the case at Roger Beasley. they aren't greedy there, and i'm sure they rely on volume and word of mouth to bring new and repeat business in. i used to buy my cars from a personal friend that was even 5 hours away....now i buy my cars from Shannon at Roger Beasley. :) thanks Shannon!! we love the S60R!!
by austineyedr1ad_f3c
Thu Dec 01 2005Shannon at Roger Beasley Volvo is a premier salesperson. She is honest, direct, responsive, respectful and gets the job done. We decided on a Volvo over many other brands largely because of the treatment we received here. It is surprising how many carsalespeople are detrimental to the sale and have no idea how to treat customers. You will be pleasantly surprised and satisfied with Shannon at Roger Beasley Volvo in Austin.
by emmaausten1517_2e
Mon Apr 11 2005Bear in mind that these people will be doing your service, and their service has been uniformly poor in quality and high in price. Also, the deals were better in Dallas or Houston.