ReachLocal

To whom it may concern, Justin Snasel has been working with me on my Internet campaign now for months now and I couldn't be happier with his detection to making this campaign work. I am currently working with an Internet company to build a better web site and I wish the person I was working with there had 1/2 of Justin's ability and motivation. There's nothing like working with someone who knows there job, make themselves available, returns calls and follows through. In my opinion Justin is an asset to your company. Sincerely, John Peters Priority Cesspool

Anyone interested in moving up on search engine ladders should investigate Reach Local. Since starting with Reach Local, we have moved up the social engine ladders rather quickly and Julia Farrel is very supportive. She posts our articles in a timely fashion and we always know we will be taken care of.

Justin Snasel, our ReachCast Web Presence Professional, has been a tremendous asset to our business. Justin has increased our web presence dramatically in the short time that we've been working with him. He's extremely knowledgeable in his field. We know that we can count on Justin for timely responses and results. I would highly recommend Justin for any business looking to grow their web presence. -Lauren Batalka Home Helpers

Jeffrey L. Eger, Esq.- www.AllYourLegalNeeds.com (My Rep )Mia's ability to market my firm is impressive. She goes out of her way to see that I have a plan that is not only effective, but it meets my budget. I recemmend her & Reach Local highly.

Great outfit. They saved us a ton on our Google ads while increasing our exposure. We're now using the ReachCast program for our new restaurant in Fredericksburg. I am more than pleased with the professionalism and thorough approach to using social media to expand our presence.

I have been working with ReachLocal for a few months now and I have already started to see results. Our Twitter followers and our Facebook fans have rose steadily. In addition, it is nice to know that Kelsey is on top of all our social media and I don't need to have it at the forefront of my mind. Kelsey does an excellent job finding articles and tidbits that are relevant to our market and it shows through the amount of people we now have following us. Thank you for your hard work and I look forward to growing even more with the help of ReachLocal :)

Reach Local is a real asset to my business! Mary Olson and Jen Moody are both extrememly knowledgable and easy to work with. They listened to what my needs are, and developed a program that is really delivering customers. Reach Local is very responsive to any questions that I have, and have been quick to make needed changes. The weekly reports are easy to read, and the feedback is amazing. I have cancelled several other advertising campaigns, and put all of that money into Reach Local!

As a busy medical practice, we didn't really have the staff or the knowledge to set up and maintain our web presence, yet we knew how important it was. Just as we were thinking about our options, we received a call from Michael, from ReachLocal, who refreshingly said his was a sales call. So many sales people call and try to pretend they're best friends with our doctor (never getting past our gatekeeper), so Michael's forthrightness earned him our ear. He was so professional and explained the Reach Local concept in a way we could all understand. We soon met with our ReachLocal rep and her associates and felt such confidence in their ability to handle our web presence that we signed up right away. And do these people deliver! Everything they said they would do, they did in record time. And the results are outstanding! If you don't know of our practice, then you're just not googling on the internet, because we pop up at the top every time one of our keywords is used. Amazing! A... Read more

Prior to hiring Reach Local, I managed my own adwords campaign with some success. Back then, I was one of only a few players in the lawyer on-line advertising game so bid prices were low and the rules were simple and straighforward. As pay-per-click became mainstream and Google's algorithm became more complicated, I found myself unable to compete. I also didn't have the time to both manage a campaign and run a busy law practice. My first few years with Reach Local were dicey. Reach Local had no transparency. Corporate policy was to withhold information so clients wouldn't figure out how to operate their own campaigns only to dump Reach Local. My upstart representative also did not understand the idiosyncrasies of lawyer advertising. What has impressed me so much about Reach Local and its employees is that they not only listened to my complaints but responded meaningfully. How many businesses can you say that about? My long-time representative, Kim, has spent countless hou... Read more

Having worked with John Pahr for many years when he was our acct rep for another vendor, when he called to tell me he had made a move, I knew it had to be an exceptional company for John to make a move and be so incredibly enthusiastic about this new company he was telling me about. As I learned more about ReachLocal through John, I have to say that I was literally astonished at the cutting edge technology that this company has tapped into. The cost is extremely reasonable and the impact has already been felt, just one month into our advertising campaign. Their customer support has been exceptional, with lightening fast responses to all of my questions, John has given us once again superior follow up service after the sale, and I have to say that literally every single person that we have had contact with so far within ReachLocal have proven themselves to be A+ professionals . Jen Moody has just been terrific in her role as a Campaign Performance Consultant, following up to make su... Read more

Reach Local has been a great company to work with. Not only have they increased our web presence but our hands-on technical representative Nate Elliott is excellent at taking my ideas and bringing them to fruition. In addition he keeps me very imformed and almost on a daily basis comes up with ideas to help us towards our goal. Thanks Nate and thank you Reach Local.

A Reach Local representative, Katie Templeton, came to our home to explain the service. With her help we decided the service was not for us due to our small size, but she was so helpful and informative on so many levels that a positive review is in order. She gave us tips and recommendations to improve our advertising and her honesty about the service they offer is commendable.

SOME INITIAL STUMBLING We saw immediate results with Reach Local. However, we felt initially pressured to increase our advertising budget. This led to a number of leads that we simply could not get to. Great right? Not great, because our customer service began to suffer. This is the only area where I can fault Alan, our Reach Local consultant, from early on. If you get pressured to increase your budget beyond what you can handle, don't fall for it. Try increasing for a month or two. If it's too much; scale it back. The present Alan I think is different, a much more experienced consultant, one who understands that serving his client's best interest will best serve his own! ON ALAN ZUCKERMAN I am President of CHICAGO DREAM GRASS, and I personally want to thank Alan Zuckerman for all of his efforts, help, ideas, and free advice in helping guide our company's successful marketing campaign. Much more than just any Yellow Book sales rep. will ever be, Alan has grown to become ... Read more

Everyone at Reachlocal is just great. They have really worked to learn our business and make our marketing program work for us. Ed Jackson has been great at keeping on top of our campaign so it does exactly what we need it to. They have went out of thier way to help us understand the whole internet marketing process. We recently added a 3rd campaign and it worked so well at getting the phone to ring we had to adjust the budget - we just couldn't get to all of the work. I will contiinue to reccommend them to anyone that wants to get their ringing as soon as possible. They really know their stuff and thier plan works.

I realized that it was time that my business begin to utilize the advertising advantages of the internet and having read about the growth of reach local they were a logical choice.My representative David Tesser is in close contact with me concerning the development and refining of my account. All in all my experience with reach local has been positive and has added to the success of my business. Bob Nardy

This last year we took a long look at our online advertizing. Where we use to have many different methods of online ads and placement, we decided to put everything into ReachLocal. It was one of the best decisions we did in marketing. ReachLocal was able to not only get our ads out to the people in the best way, but the tracking and remarketing of information is something that we never had the ability to do before. I 110% stand behind using ReachLocal as I will be this next year!

Alan with Reach Local has increased our call volume tremendously. We had our doubts when he first walked in because we had never heard of the company and didnt know much about internet advertising other than what we learned through the phone book companies we advertise with. We have been advertising and tracking our calls for the last 10 or 12 years with SBC (now DEX) and yellowbook, and we know our cost per call for both of them. Reach Local beat them both in the first 3 month campaign. I would recommend Reach Local to any company that needs their phone to ring to stay in business, it works for us. Gene Stack City Auto Used Auto Parts Aurora IL

As the Director of Marketing for a national company, rolling out new services can be a pain. A pain to setup, a pain to monitor, and a pain to make adjustments. ReachLocal has not been a pain. Our rep - Allan Tereshko evaluates each new site, makes recommendations, and then works with our Business Unit Managers to help ensure its success. ReachLocal has helped draw leads and has been a tremendous help with training our front line staff to manage these leads. With their pay for performance model it is a very good deal in these trying economic times. ReachLocal is highly recommended.

I have been using reachlocal for over a year. Our monthly number of calls has doubled since we started. And our cost per call kills the yellowpages. I sent the yellows out of my office spending 2.5 % of what I did 2 years ago. And my busines is still growing with the little presence there. Reachlocal and website combined is where we get our business from. Reachlocal is just a part of doing business these days. Our Internet Marketing Consultant Mark Buterin is great to work with. He keeps in constant contact with us and brings great ideas to the table. He has helped us alot with keywords and how to target our marketing. Thanks Alot Jeff Holper President Holper's Pest &Animal Solutions St Louis MO

I am a small business owner and distributor of Ball Bearings. For the last 5 years, my marketing strategy relied heavily upon Thomas Industrial Network listings. I had some results, but was pretty much disappointed by the Return I got from my advertising investment. For my business it was a major investment with minimal results. I would generally get 1 to 4 phone calls a month from Thomas Industrial Network. Luckily, in November I was contacted by Matt Gilarde of ReachLocal. Matt explained to me how ReachLocal would position my company on all the major Search Engines through Pay Per Click Advertising and manage my program, optimize my keywords, and track the results. I agreed to do a 3-month trial pay-per-click program. The result: I learned what Optimization is, the first month I received 177 phone calls, 54 emails, and 4450 visits. The second month, with the same budget, I received 377 phone calls, 65 emails, and 7500 visits. The Third month I received 410 phone calls, 88 emails, ... Read more

Reach Local is a GREAT way for Roofing Concepts to Get our Name out there to new Customers.As we find the web a wonderful way to reach a targeted customer for our speciality roofing Services.Also we are able to Track the ROI from their unique reporting. Roofing Concepts East Greenwich RI Len Reynolds!

I have been a business owner for almost 2 years now. Luckily, I was introduced to Jeff at Reach Local just a few months after we began. Considering any type of "computer talk" is completely foreign to me, Jeff (and his patience with my lack of understanding) made sure I knew what Reach Local actually does, versus search engine optimizers. Taking a huge leap of faith, we decided to sign on with Jeff and Reach Local. At that time, he referred us to a wonderful web designer, with whom he worked hand-in-hand (and still does when we update our site). At the time we signed on with the, Jeff immediately made quite the impression by telling us that he did not want us signing a contract longer than four months. He said he wanted to first prove himself to us, and four months would be just the right time to do it. Let's just say that after 30 days, we were begging Jeff to let us upgrade and give them more money. The results were unbelievable! Finally, after four months, Jeff let us up... Read more

Our rep Penny Pope really knows her stuff. She has helped us optimize our keywords for both of our businesses, target our markets and gives good advise for website layout. The recorded calls and stats Reachlocal provides has help us continue to refine our process and optimize our campaigns. Reachlocal is also doing a great job of providing new technologies for advertising which places them and us in front of the competition.

Kim has been really great to work with. I feel that she goes above and beyond and is always available for the numerous questions that I have. She even came to do a customer service training for us and brought a lot of expertise and insight to our meeting. She allowed our customer service agents to see areas of improvement and gave great suggestions. Kim has a great, upbeat personality and always responds to my questions in a timely manner and always to my satisfaction. It has been a pleasure working with her.

I wanted to write this letter on behalf of Reach Local and recommend their services. I recently tried Internet advertising with a print advertiser who handles my yellow page advertising. They could not demonstrate cost accountability, gave me false information on how the account would operate, and could not operate in a timely manner. The account was almost 2 months behind schedule and after 3 weeks of “emergency” changes still could not get their basic and egregious errors corrected. Save yourself grief, money, and time and do all of your internet advertising with Reach Local. Gene- Capital City Moving

Our store has been using the Reach Local as our search engine optimizer for the past year. Both the product and our customer representative have been great. In today's fast high tech world, just about every one of our potential customers uses the internet to research anything they are looking for. We source every sale we make to find our where our advertising dollars are working the best. Last month we found that we got $12 worth of business for every dallar spent with Reach Local. That's a 1200% return. Not too bad! Trust me, my investment in the Yellow Pages doesn't even break even on my investment. A great feature Reah Local offers is being able to listen to my phone calls made by our customers who found us on the internet. This enables us to listen to the quality of the calls of our customers and monitor how my employees are answering the calls. Reach Local has been a great tool to help me maximize my advertising dollar.

Reach Local was the best decision I ever made! I think its great that you pay only when someone clicks on your ad, vs. the Yellow Pages, where you pay no matter what results you get. I never imagined the phone ringing this often! Finally, advertising that works!

Just wanted to pass on my positive experiences with Reach Local. When I was approached by them to help my business increase its presence on the Web, I was really ignorant as to how search engines worked. The explanations given to me by my two great consultants, Alisa and Sally, cut through all the mystery, and the program they set up for me has been very successful. I especially like being able to monitor results and track calls using their platform, which takes all the guesswork out of wondering if my ad dollars are really working. I'm so satisfied, I just became a repeat customer by signing up a new 12 month contract.

I am a ReachLocal client for just short of a year.  My experience with ReachLocal has been positive.  The tracking that they provide makes it very easy for me to understand the impact of my position on the search engines.  The ability to listen to my calls offers great tracking for me, but also provides a great training tool for my employees as they interact with potential clients.  With the trends looking like the internet will be the dominant resource for finding a local business, I feel that ReachLocal has helped me to make sure that I am there when people search..

Reach Local has been a great source of marketing for our practice. We have not done any advertising in the past and found that people do spend time researching plastic surgery online. Our clientbase has increased dramatically since we started advertising online. We are very happy with the service we recieve with Reach Local.

ReachLocal was very helpful in bringing my business online. My salesperson helped me to setup a website and advertising on Google and other sites. After 2 years with ReachLocal we have moved a majority of our advertising budgets from print publications to online advertising with great results.