Rays Wrecker Service

I had a terrible experience with Ray's Wrecker. I was very unimpressed with their business ethics. Ray's Wrecker agreed to pick up two used 35 foot containers at the Department of Defense Supply Center in Richmond, and deliver them to me in west central Virginia. We agreed on a price of $450 each. I confirmed everything in an email to Ray's Wrecker six days before the first pickup appointment, which was at 10:00 am on a Thursday October 21, 2010. On the day of the pickup, I received a voicemail at 9:23 am from "Terry" telling me that there had been a "boo-boo" on pricing. When I called him back, I learned that the new price was $850 each. They had me over a barrel, as I was up against the Defense Supply Center's deadline for removing the containers. But still, I refused to give in to these tactics. I told Terry that I was going to make sure everyone on the internet knew how Ray's Wrecker did business. He said he would talk to the owner. I then got a return call, from a man who I assu... Read more