R & R CARPET CLEANING SERVICE
Approval Rate: 96%
Reviews 37
by iseedirt
Mon Feb 16 2015RR Carpet Cleaning's Customer Satisfaction Policy A reputable company will always offer some sort of guarantee — usually money back if the company is unable to clean the carpet or area rug to your satisfaction. Before you select a carpet cleaning company including ours, do some comparison shopping. Look online and pay attention to customer reviews. Check the Chamber of Commerce and the BBB if you need reviews on companies. We promise accurate up-front pricing with zero hidden charges. No gimmicks and no up-selling when we arrive to your home. If we can't remove the spots or stains no one else can either, if so we will pay for it no questions asked.
by mattiejoyce1e4_f22
Tue Feb 16 2010Arrived right on time and was quick to get started. The service was very quick. I got a bedroom and closet done in less than 45 min. The results were great it looked as if my carpet was brand new and the smell was great. Best of all the price was better than other out there!
by troubleua10ac0_4
Wed Feb 10 2010I had a little accident with my puppy and needed someone to clean up the stain on my mattress. After doing some research online and calling up a few providers I ended up choosing R&R cleaners as their price was more than 50% less than others. Then I was pleasantly surprised at just how flexible they were regarding timing, next thing I knew 4 hrs later my mattress was spotless. They even cleaned out some of the older stains which I thought were on it for good!! All in all - great job, will call them back for my carpet clean in the future!
by nat1angel19c88_b
Tue Dec 15 2009I had read some of the reviews here on Citysearch, and all the positive things said about them are true. I called, and they came that same day and did a wonderful job. I had some green stains on my carpet from a horrible product I used, but the stains were removed quickly and efficiently. I will definitely call them again if my carpet needs a clean.
by clutchkz130271
Tue Oct 13 2009Robert was able to come to my house very quickly and gave me a very fair quote. He was efficient and the results were excellent. My carpet is thick, light beige, and had MANY random stains, most of which he was able to remove or greatly diminish. I wouldn't hesitate to call him again and will recommend him to my friends. In addition, he was both professional and very friendly. Super Job! Thanks!
by speckle551b093_e
Tue Jun 09 2009Quoted Upfront price and paid exactly as quoted. Free Spot and Stain Removal. They really did work on the stain and some were removed(surprisingly). Really took his time working on the carpet. I like that. Price is very competitive. I have a half million dollar house with some really expensive carpets and R&R did good job cleaning them. Professional working manners. Crew arrived 16 minutes early. Which is excellent. Moreover, it's a small company, which is what I like, so they can concentrate on you as the primary client and not restrict to other bull$hit rules.
by jlynnb0913aef8
Sat May 30 2009I called at the last minute on a Sunday at about 6pm (what was I thinking?) because I wanted my carpets to be cleaned before my house went on the market the next day. The owner was at my house within an hour and did an excellent job!! I can't say enough about it. NO ONE in town can beat their prices, trust me Ive called about 20 places. He cleaned 5 rooms for 99 dollars and I had some bad pet odor and he only charged 10 dollars for that. The average of other places around town were 150 for 5 rooms and 20 per AREA of odor remover. They have the right idea because I will definitely be using them again and I will refer my friends as well. You wont be disappointed
by susandunn118b9_a1
Tue Mar 03 2009it was a delight to deal with this company and they did what they promised they offered a moneyback guarantee and to my suprise they did not have to honor it because they did a outstanding job removing pet stains and odors.. thanks...
by charlesmac1d50_7c
Sat Mar 01 2008these guy did a good job on my sofa, rug and carpet they also did my mattress that had never been cleaned. i want to thank them and i will use the again.
by revadiva106f03
Fri Feb 15 2008I HAD FURNITURE AND CARPET CLEANED ON THE SAME DAY AND I SAVED AROUND 60 DOLLARS . .. THE GUYS WERE FRIENDLY FAST AND VERY KNOWLEDGABLE...
by larryd10121b4f_40
Thu Nov 08 2007i needed my carpet cleaned very badly and i am on a fixed income the carpet is horrible instead of insisting on the normal price they offered me a 2 for 1 deal clean one room get the second one free the rooms really weren't that big and they needed it bad thanks for working with me.....
by lesterdaniels1_5b25a
Fri Nov 02 2007Hello to anyone out there looking for a great company with fast friendly service you might want to consider r and r. the guys did a wonderful job on my rugs and sofa and the whole house smells fresh. thanks guys......
by champman128dd2
Wed Oct 10 2007i was recently trying to get some carpet cleaned in a rent house i own that had not been cleaned in seven years. some of the rooms were horrible. the carpet guy recommended replacing the carpet in the master bedroom and and in the living room. they saved me time and money and they did not make any money on the carpet replacement because i used my own guys for that. they did a good job on the rest of the house wiill use in the future.
by tsmith21171766
Thu Sep 06 2007i called got a live person on the phone, they gave a guaranteed quote with no strings attached they came out 30 minutes early and did a good job. finally customer service without a bunch of additives they removed red wine and paint from my carpet at no additional charge im happy and so is my girlfriend.
by natwil13cf0c
Thu Aug 30 2007i was very happy with the way my carpet came out after they cleaned it. they were very professional and they answerd all my questions with a yes or no maam even though i am not that old . thanks love you guys see you next time.
by wellington1198_748
Mon Aug 27 2007I USED R AND R LAST MONTH AND MY CAT URINATED ON MY FRESH CLEAN CARPET THAT THEY HAD CLEANED SO WELL. I CALLED AND THEY RECOMMENDED A INEXPENSIVE PET TREATMENT OF 1/2 VINGEGAR AND 1/2 WATER I USED IT AND IT ACTUALLY WORK . I THANK THEM FOR THERE HONESTY I AM ON A FIXED INCOME SO EVERY PENNY COUNTS MOST COMPANIES WOULD HAVE CHARGED ME FOR CLEANING THE WHOLE AREA AGAIN. THANKS I WILL USE YOU GUYS IN THE FUTURE....
by littlemei1e57f_b
Mon Jun 25 2007I would highly recommend RR for carpet cleaning. I chose R and R for steam cleaning after looking up citysearch. Not only did R&R arrive early, but it was done within 45 min (1300 sq ft apt.). The man was very friendly, professional and quick. He also moved all my furniture around, making sure the carpets were properly cleaned. I will definitely use R&R again next time!
by contributor18d_59e_1201515805
Sun Jun 24 2007Residential carpet cleaning service cleans floors, staircases, cars, upholstery, dinette chairs, mattresses, box springs and more.
by appletonya14c2_f3
Thu Jun 21 2007THE ONE YEAR WARRANTY DID IT FOR ME. I CALLED THEY DID A HELLOVA JOB AND I CAN USE MY WARRANTY AS MANY TIMES AS I LIKE AND BELIEVE ME IM GOING TO USE IT....
by twilliams02514_2513
Wed Jun 20 2007after getting the run around concerning pricing from several companies i found this one that has a unlimited package with warranty. the manger said the price was guaranteed or it was free im happy and they did a great job....
by onecrazycoolch_i117ee
Thu Jun 14 2007hey i was surely impressed at how the tehnicians removed a large black ink stain from my carpet and how clean the carpet was after they cleaned it. they told me prior to cleaning my carpet that they ask all their clients to give a honest review on city search. that made me feell as though they had to give a 100% effort knowing i was going to review the service online. overall they did a good job and the price was right to. thanks............
by jarrlan12981d1_5c2
Wed Jun 13 2007i had my carpet cleaned by r and r a few months ago and i was a very satisfied customer but i recently purchased a new dog who created a very small urine stain on my carpet i called to get a estimate and these guys removed the stain free of charge maybe because i was a previous customer, but regardless of the reason i will sure call on these guys in future they gave me a home remedy for urine stains that cost around $2.00 thanks guys for the tip
by emadams0115e57_1
Fri Jun 01 2007we tried this company for the first time because our regular cleaning company was over booked, we must say that they did what they promised and we are happy with our service. the price was right and we will use them in the future......
by jimpowers12551_434a2
Thu May 03 2007i called late in the afternoon trying to get someone to clean my carpet i really didn't think that they would come out that late but they did. they did a real good job and i will use them in the future. the price was very reasonable also. thanks.
by mahjack11251a7_d94
Wed Apr 25 2007moved furniture, cleaned carpet, removed stains and it was all done at a reasonable price. i must say i have been over paying for carpet cleaning for years now i have a reliable company that only needs a one day notice before they come out. the technicians were all in uniform and i was told over the phone the names of the guys that would be coming out to service my house just in case i had any questions or concerns. thanks guys you rock!!!!!!!!!!!!
by edward11211568_5f
Wed Apr 18 2007being in the military we have to always be on time. so this was a big plus with me. they arived thirty minutes early and did a outstanding job. there was a large clorox and bleach stain that was in my carpet for several months that they could not get out. they do not charge for stain removal even though they spent about twenty minutes trying. so no harm no foul. but overall i was very pleased with my service.
by smith1011
Sat Apr 14 2007I CALLED R & R CARPET CLEANERS AT AROUND 7PM ON SATURDAY I NEEDED TO HAVE MY CARPET CLEANED BECAUSE I WAS HAVING COMPANY OVER ON SUNDAY. THEY WERE ALREADY BOOKED FOR THE DAY BUT WHEN I EXPLAINED THE SITUATION TO THE OWNER HE CAME OUT PERSONALLY AND CLEANED MY CARPET AND HE DID A REAL GOOD JOB. THANKS FOR THE LAST MINUTE HELP I WILL REMEMBER THIS FOR FURTURE REFERENCES.
by sandyaple179df_9
Thu Apr 12 2007the guys went above and beyond the call of duty, they moved my funiture around to clean behind and under and they put it back in place after they were done. they did a good job on my carpet and ask me to inspect the stains they removed to ensure i was happy. i was also told to call them after the carpet dries just to be sure the stain did not reappear because that has happen to me before with another company. overall i would recommend these services to anyone looking for good service.
by ledwards102210_5cb1
Tue Apr 10 2007just wanted to thank you guys for doing a job well done. i have already told my friends and family members about my service.
by caslte111b53f
Tue Apr 10 2007as a consumer i was very pleased to find a company that talks the talk and walks the walk. they delivered what they promised me over the phone good carpet cleaning at a reasonable price. the friendly service along with the money back guarantee sold me on this company. the fact that it is a local family owned company is a plus because if there were every any problems i feel that it would be resolved fairly quickly.
by williamsm180a7_8
Mon Apr 09 2007these are really good carpet cleaners with very affordabe prices. i was quoted a price over the phone and the price did not change. they gave honest recommendations on additional services but were not pushy sales people. i recommed this company to anyone wanting reliable carpet cleaning.
by danielsl11c2d0
Mon Apr 09 2007i am very impressed by the knowledge and skill level of the technicians. i use to be a carpet cleaner many years ago and we did not receive the ongoing training this company seems to get. the carpet looks and feels very fresh and it dried fairly quickly. they also had no problems moving around furniture without my help. i just want to thank the guys for a job well done.
by appleton102915_81a1
Sun Apr 08 2007ontime and they did a great job on my carpet and upholstery. we received a discount for having upholstery and carpet cleaned on the same day . these guys are alright in my book.
by rodneygoode110_4c4
Sun Apr 08 2007i thought my service was outstanding. i like the price and i like the service the technicians were very friendly and they answerd all of my questions before they got started. they also told me that they have a money back guarantee that really put be at ease. will use this company again.
by marydixonfool1_97616
Sun Apr 08 2007we called this company at the last minute not knowing what to expect we usually use the larger companies that have been around for years. my husband said lets give them a shot. i was very glad i did. not only did they do a good job but they were very professional and they arrived 30 min early. i would recommend this company we had serveral large stains that we thought were permanent but we found out from them we had been using the wrong chemicals go figure
by dandm1a4343
Sun Mar 04 2007this is a professional company with great service. the price is very reasonable i will use this company in the future.....
by geniawilliams1_58ea1
Fri Mar 02 2007This is my third time using the company and as always I am happy. These guys are always upfront with the pricing because I hate to be suprised. lova ya....