Quality Floors of Nashville

I HIRED TERRY ALLISON OF QUALITY FLOORING TO INSTALL HARDWOOD FLOORS. AFTER THE FLOORS WERE INSTALLED I NOTICED WHITE STREAKS THROUGHOUT. I ALSO NOTICED SOME OF THE FLOOR BOARDS WERE JUST LAID UP AGAINST THE WALL AND NOT INSTALLED. I CALLED HIM ABOUT THE ISSUE AND HE INFORMED ME THE WOOD WAS NO GOOD. HE STATED THE INSTALLER SHOULD NOT HAVE INSTALLED AND HE WOULD COME OUT TO REPAIR THE DAMAGED FLOOR. THAT WAS ON 06/01/10 IT IS NOW 06.15.10 AND MR ALLISON WILL NOT ANSWER CALLS COMING FROM MY NUMBER NOR HAS HE COMPLETED THE WORK. I FILED A COMPLAINT WITH THE BBB BUT TO MY SURPRISE HE ALREADY HAD THE BBB processed a total of 4 complaints about Quality Floors of Nashville in the last 36 months. Of the total of 4 complaints closed in 36 months, 2 were closed in the last year. PLEASE PEOPLE DO YOUR RESEARCH ON THIS COMPANY BEFORE HIRING THEM TO DO SERVICE FOR YOUR HOME OR BUSINESS.

I previously inquired with Quality Floors of Nashville reguarding their ad for 69 cents sf of laminate flooring... I called once to let the gentleman know I was interested in getting the flooring installed in my house... I called again to get an estimate done and he stated he would come out on Wednesday to bring samples and give me an estimate...I waited for the guy to show up and he never did... I called him to find out if he was going to come still and was just running late.. He said he wasnt coming because he had his kids and did not have my phone number to call me and let me know... So i gave him another chance and scheduled an appt for him to come over Saturday evening and give me an estimate.. He said he would be there at 5.. I made sure he had my number this time so i would not be stood up again... And once again he did not show up, or call to let me know anything.... This company wasted my time twice and had me sitting waiting for them to show up in which they never did... I wo... Read more