Payless ShoeSource

Payless shoes: good prices for inexpensive shoes – awesome, customer service & ordering process – awful. I placed an order in April 24th for a pair of boots size 7. Everything great. Order went through, no problems. I’m waiting for my boots to arrive. When I get an email, that the order could not be fulfilled because the item was not available. I’m like: ‘what do you mean, not available?!” I go online, search for the boots again, same size, add them to the cart, go through the shipping process till the last step, no notification of the order not being available in that size or not being available at all for that matter. I send them an email, explaining to them that I don’t get it, how come the shoes are still available online for purchase, but the order I placed wasn’t able to be fullfield. I get a short email from Milaine with Payless ShoeSource Customer Support Center:“Thank you for contacting Payless ShoeSource.We appreciate the opportunity to serve you online. We apologize for the... Read more

They're OK-- I know what I want, I try it on if I find it there - if I like it and it fits well I buy it.

for one thing the service is so terrible and the don't care about there employees i heard the manager yell at an employee........and i have had a few friends that worked for the company both in different states one of my friends lil girl got really sick and had to take her to the doc. and her manager said she if fired if she doesn't work that day.and the other she got 3 write up for the stupidest things i will never shop at payless ever again

Thanks for providing a great path for payless shoe stores.. also it is at Excellentshoes.com

Maybe not the best ever shoes, but the prices are affordable, and since I wear out my shoes pretty fast anyway, I need good deals on shoes.

I've shopped at Payless Shoes for years and have always been pleased with everything I've bought there.  I'm a stickler for quality and I can tell you, Payless Shoes are every bit as good, if not better, than some very expensive shoes that I've bought.  I am the kind of shopper that doesn't rely on "brand" names only.  I judge for myself what is good quality, regardless of the price, and you can buy good quality for a low price.  I have worn my dress shoes to formal balls, and have had many compliments.  I can tell you, these shoes have held up well during the two-step, polka, waltz, cha-cha and many other dances.  They are, and continue to be, sturdy.  I am thrilled to have just bought the kitten heel pumps with the velvet bow and floral lace over satin.  I also bought the matching purse.  I wanted to wear these with a lavender dress, so I went to Jo Ann's and bought a couple of  lavender "FabricMate" marker-type pens with pigment fabric dye in them.  It was so easy to color over both... Read more

If you want cheap shoddy shoes with little or no service this is the place for you. You had better have average sized feet because the size selection is miniscule. The ladies might like it but face it ladies you buy disposable shoes.

I'm poor! I like the price of payless shoe, sure the service is bad, and the styles and selection are'nt that great. BOTTOM LINE: you get what you pay for!

I'm not ashamed to shop here. If you only need shoes to wear for a short period of time, consider payless. But some of the shoes hurt and some make your feet sweat, so be warned. They do have some cute shoes though. This is also a good place to buy shoes for babies and toddlers, since their feet grow so much. The workers help, but they aren't cheerful and they don't really care.All in all, a good place to shop if you're only planning to wear them a little while.

i have shopped there and i have worked there. for kids that grow so fast the value is worth it cuz i cant see paying $50-100 on shoes they outgrow in a week. i will purchase my shoes their on occasion but i have a preference for nike or sketchers

I think Payless is getting a lot better. The leather section is growing, the sales people are more helpful, and there styles are staying more current. I read is consumer reports that one of there shoes it rated pretty high. Some of there shoes are no good, you just to know what to buy.

Payless gets a bad rap. Right now the shoes are imitations of high fashion designs, and let's face it, it's a bargain for someone on a budget. There are MANY shoes here made out of leather, believe it or not, and many that last A LONG time. I own a pair of pointy, black Payless pumps seven years ago(way before the pointy look was in) and they are still in top notch condition. Say what you will about Payless, when you're on a budget, and you want the look they are the best bargain in town. And I'll tell you something else, I walked into a Nine West and shucks if I could tell the difference.

Nice shoes for kids. I dont like the idea of using a pair of shoes that I will find everywhere I go. I prefer Novus or even Bakers sometimes.

About as good selection as Famous Footwear and slightly better prices. My shoe shop of choice.

Being a teenager you wont see me in payless ever. I buy most of my shoes at high quality shoe stores. i like the name brand shoe brands. The prices are decent and some of the shoes are ok. I went in there once looking for slippers. the selection isnt to great. Its just not my kind of store.

The only shoes I buy here are dress shoes! Most of their styles are just flat out ugly! And the selection is very limited! The fit is even worse! My heel alway slides around in the back of the shoe, even when it's the right size!

The shoes don't breathe, no service, don't fit, and have the crappiest designs on earth! Buy a pair of sketchers! REAL shoes!

What I can't figure out is how can people wear their man-made shoes day after day. They don't breathe. Do they like sweaty feet? Why don't they make a nice selection of leather shoes? They used to have a mediocre small selection of leather coated shoes a few yrs ago, they don't even try! They sell cheap looking trendy shoes at a cheap price.

Sure you can get some good deals, but the shoes are mostly of low quality. The sales clerks aren't very helpful. If you want a decent pair of shoes you won't find them here.

We have banned Payless shoes in our house. The materials that most of them are made of don't breathe. So...if you want sweaty feet, buy their shoes. If not, go elsewhere. (This is aside from the fact that Starr Jones made some horrible comments about the character of Atheists recently. If I DID shop at Payless prior to her comments, I wouldn't now.)