Park Place Lexus

My dealings with Park Place Lexus have been good enough. Our purchase experience was good...well above average, but not amazing. Service WAS great!! I purchased my vehicle in 2007 and actually looked forward to taking it in for service. They actually sold gelatto in the little cafe, they had a wonderful kids room with a beautiful fish tank, free coffees, teas, waters; several sitting areas and reading materials, as well as TVs. If you preferred to run other errands while your car was being serviced, they would provide you with a free rental car; you could come by any time for a free car wash; and if it simply didn't fit your schedule to come in, they would bring you a loaner car, take your car in, service it, and deliver it back to you wherever you were (within a designated area...I think the metroplex). But NOW, they no longer provide loaner cars unless your car is in for major service, same with the pick up/delivery service. The gelatto is gone and so is some of the magic. The last c... Read more

My wife and I have never had such a stressful and horrible experience when purchasing a new OR used car. To avoid going in to all the detai...

Don't go to their services. I had bad experience with them. They were dishonest with me. I like Lexus cars, but I was so surprised to kn...

The sales at Park Place Lexus are dishonest and they only care about making the sale. They withhold vital information from customers with re...

I have bought car here and recommended it to my friends..now..all sort of BS like..no car wash if you have done your service some where else...

I bought a car here two years ago and have been happy with the service and attention to customer satisfaction that they strive for. They've...

Salesperson was probably one of the rudest people I've ever met. He didn't introduce himself. Very condescending like a typical used car salesman. We were shopping as a responsible consumer would do. We told him that another dealer had given us a really good price and wanted to see if they could do something around the same range. He said no. We told we would have to go back to the other dealer. The other dealer is Sewell Lexus. He said ok and walked away..no thanks, no nothing. They've lost our business forever. Park Place Lexus will not wash your car for you if you brought from another dealer, but other lexus dealer will wash your car if you brought it from them. Seems like Sewell Lexus of Dallas is customer service oriented, but Park Place is not. BTW, the salesperson name at Park Place Lexus was John Pak.

We purchased two cars from Park Place Lexus. We were more than happy for the first year. Suddenly, their policies changed (even thought th...

Three family members have purchased Lexus cars from Lexus Park Place and have found them to be competitive in price. They also provide frien...

I have been coming to Park Place for years and have recommended it to others. However, today, I had to get back in my car and drive away fr...

Plano Lexus dealership offers new and pre-owned vehicles, as well full service for regular maintenance and more.

If you are looking for a Lexus Car, this dealership has great service. We just brought a Lexus from them last year. As any dealership goes, ...

quality is definitely something you pay for and that is definitly what you get while I found that the care wad definitely out of my range ...