Orchard Lake Pet Resort

Fred my hound dog goes crazy as we round the corner and head for the Pet Resort. I ask Fred why he loves the place and I get the same old answer every time. I think Fred has a girlfriend at Orchard Lake Pet Resort.

After moving to MI from out of state, I was reluctant on where to take my two dogs for grooming and boarding. I wanted a place I could trust, that was reliable, and most importantly a place where my Golden Retriever and Chow Mix felt comfortable. When I was referred to Orchard Lake Pet Resort, I found all of that and more! I have been taking my pets there for years and would definitely recommend them to anyone who is looking for a new place for their pets!

After recently moving to the area I finally found a place that I feel 100% comfortable leaving my 3 yr old Yellow Lab. I've only boarded Kelsey a couple times and they already know her name (and my name!) when she goes running in the door! They let me bring her own food and her vitamins and I like that she gets so much one on one attention so I'm not worrying about her being around other unpredictable dogs. They are open every day and allow you to drop off or pick anytime which is nice and this place is always spotless and smells good!

This family owned biz really love dogs. This is perenially a best business winner. They love your dog for a day of coiffing and your dog i...

My dog had a good grooming session. On weekends, they are quite busy; your dog may be rushed through ~ but you will get them at the time they state.

This is the only pet care establishment that I know of that has THE SAME STAFF on board for 10 years. Always open, always friendly - they appear to know all the customers personally. CONSISTENCY CONSISTENCY CONSISTENCY My pets RUN TO THE DOOR when dropped off for grooming or boarding. They are happier to see Natalie and Shelly and other friends more than they are happy to see me! I no longer have to waste MY TIME AND MONEY telling new people about my dog's special needs. I believe they are only closed a couple of days a year which is extremely rare. Their pricing, policies, etc all very fair given the excellent level of care. Very few rules to follow other than vaccinations. Do not try to play "let's make a deal" here. It won't work and it's not necessary.

We have had excellent service every time we boarded our two dogs there. They were able to stay together in one large cage. The dogs came back bathed, with nails trimmed. It is fairly expensive, though.

I had been bringing my dog there for 6 months and the last time I brought him there was definitely the final time. I went to pick up my dog and the staff had "accidentally" GIVEN my dog to another owner! She said she was sorry, but they looked alike and the collars got exchanged somehow. After many hours of trying to get a hold of the other owner, I finally got my dog back. After all the inconvenience, the manager would not even give us (either dog owner) some sort of compensation. I was pleased with their grooming, but after the outright ignorance of the staff and management with our dissatisfaction, I will never go there again.

I have a 3 year-old, very high energy retriever-mix dog. We've tried several different kennels and were rarely satisfied with the quality of care for the money we paid. Orchard Lake Pet Resort seems different - when our dog comes home from staying there for several days she acts like herself. In the past she's always either slept for days (which suggested to us that she wasn't sleeping well at the kennel) or else she's been super high strung and energetic (suggesting she wasn't properly exercised while there). But when she comes home from Orchard Lake, she acts the same as if she just spent the weekend at a friend's house. The staff are very friendly, and the rates, though a little on the high side, seem proportional to the quality of care received. We feel confident that our dog is in good hands when she's there.