Oh So Pretty Pet Grooming Salon

I have been taking my dogs here for some time now and have had no issues. I have labs, so I don't have to worry about having my dogs coat trimmed at all, fortunately. Staff is super friendly, they love the dogs and the price is right on.

People don't seem to understand that dog grooming is a lot harder than it looks. When people go to get their matted dog groomed with instructions to have their dogs coat left long they don't understand that that's impossible. Also these people don't realize that if they have specific and "out of the ordinary" instructions that it might take a couple times with a single groomer to get it right. Lucky dog is the best place because they do whatever they can to try and make it easy for the dogs. If they have a dog that hardly gets groomed and its all over the table, risking an injury to itself, they will send it home or request a sedative. I've seen these groomers do that and I think its better than stressing dogs out to the point where they hide under a bed for three days, or injuring a dog. Also, they are now owned by queen village vet so if anything like that does happen, they can take care of it immediately considering the vet is right around the corner. Lucky dog treats my dog wonderf... Read more

I take my dog here to get her nails cut. The price is reasonable, the people are caring, and you can call up on a Sat. and they can usually ...

I went to this grooming salon recently. It is no longer Oh So Pretty but is now Lucky Dog Grooming Salon. It now looks different that the photo posted on this site, apparently is was recently renovated when they changed names in July. I heard that a lot of the problems mentioned here were corrected and that is why I decided to go. The staff were very nice. The place was clean. I met with the groomer since it was our first grooming so I could give her clear instructions. My dog was so happy and got a great cut. I wanted the ears a little shorter, told them when I picked her up, and they adjusted them at that moment. They even noticed some skin condition and told me about it. My dog got the cutest banadanna ever from a grooming location! Another little white dog was leaving with the cutest pink colored tail! The staff seemed to really care about each dog and the owners. I found their prices the same, or less, than other local grooming locations. The grooming place in Old City, I think... Read more

Hi. I have been taking my dog here for a long time. The grooming services have always been great. The groomers are so sweet to the dogs and...

This place is AWFUL! My dog looks ridiculous and they didn't listen to my instructions at all. I have a beautiful Yorkie/Maltese mix, Lily. She has an amazing groomer in South Beach -- not only does he do a wonderful job but he styles each dog to their individual personalities. I've been to a few mediocre groomers in the past but none as AWFUL as this place. I told them close to the body with long, flowing hair on the paws and I told them NOT to cut the hair on the top of her head. They gave her the textbook puppy cut and a bad one at that....nothing flowing. They told me they had someone who specialized in hand scissoring -- they should have said "hand butchering". They also put these cheap bow in that got twisted and knotted in her hair by the second day and caused her to cry when I tried to remove them. The worst part about this experience is not that my dog looks terrible b/c they are incompetence and don't listen to their clients or the pets, it's that they chopped off so ... Read more

We recently took our dog to "Oh So Pretty" - BIG MISTAKE! Our miniature poodle had a beautiful coat of hair; everyone would complement his appearance and his unique look. Based on the web reviews, we decided to try Oh So Pretty. At first, they seemed friendly and said that they would trim his hair a bit, but would keep it looking long and beautiful. Throughout the day they called to give updates. We specified that whatever they do, do not buzz his hair off; they agreed. However, when we picked him up, to our utter horror and surprise, our dog was shaved completely bald. There were even razor marks on his skin, and his nails were not all clipped. When we asked what happened, they said that they made an "executive decision". When we asked why they did not call one more time to discuss this decision, they said: "what do you want us to do about it now?" Fortunately, our dog's hair will grow back; but learn from our mistake, do not even try them once.

We asked specifically for a trim that would not remove too much hair, would not leave our goldendoodle looking like a skinned poodle, would not remove hair around the muzzle, would not remove hair on top of the skull, and would leave the dog with a full coat looking like the puppy she is. They didn't pay attention to any of our requests and left the dog looking like a spider with ridiculous hairy ears and a deranged tuft of long hair on the end of her tail. They seem to know only one type of trim and that is to remove everytrhing down to a quarter inch.

I TOOK MY PEEKAPOO THERE FOR THE FIRST TIME AND I WAS HAPPY THAT I DID SHE WAS GROOMED SO PERFECT...NO MORE PETSMART FOR MY JADA... MUCH CHEAPER AS WELL..THE STAFF WAS SO NICE....ITS REALLY LIKE TAKING UR DOG TO A SPA

I used to live in Queen Village and would frequent Oh So Pretty after the dog park for many years due to the convenience and living in an apartment. I used to use them even before there was a self service dog cleaning area and delighted when they started that. I moved to Old City and it seems everytime I want to wash my dog, they are out to lunch or closed at odd hours. I recieved an email from them asking for my support since they were up for best of Philly and it served as a reminder that I had put off washing my dog. My kids were in town so we made it an adventure. I called ahead to make sure they were open. After walking the 8 or so blocks, the lady told me I needed to call ahead by ten minutes. Okay,The place was empty. I assure you I am a well educated professional, but, in sweats I may not have seemed like a desirable customer, but, she was absolutely rude and offered nothing but a"NO". My dog is a two year old Ridge Back mix and a sweet dog. Since then, I have just washed Bela ... Read more

Dogs are treated to cuts, washes, nail clipping and teeth brushing by in-house pros or their owners, with all-natural products.

They did a great job grooming my dog who is terrified of the blow dryer. The were very helpful and patient as well. Also, they didn't try to "sell" me on coming in more often than is needed and gave me great tips on how to deal with the shedding seasons. Highly recommended! They only groom dogs and have a self-serve washing available.

Great Service, friendly atmosphere, and and my dog always looks perfect.

I have taken my dog here twice and each time has been great. They did a great job with grooming my dog. They keep a customer file so all y...