NY International Shipping

Approval Rate: 94%

94%Approval ratio

Reviews 54

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  • by


    Mon May 20 2013

    I am writing this review in regards to my recent move from NYC to London. From the first phone call with Adam to the delivery at my final destination, the professionalism by the office team and the moving crew both in the US and in London was excellent. After I supplied Adam with a list of items he gave me a reasonable estimate for shipment. He followed up with emails and phone calls, making sure I was receiving all the latest information from him and guiding me through booking and filling out the required forms. Valerie from the Logistics Dept. followed up with me regarding booking, deposit, final payments, documentation, scheduling pickup and transit time of my shipments in addition to answering my questions and assuring me that everything will be taken care of. Valerie’s and Adam’s attentiveness was present with every email and phone call. They made sure all the information from booking to invoices to scheduling pickup and delivery and everything in between was accurate and up to da... Read more

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    Wed Jul 25 2012

    I moved from NYC to Southern France. Working with NYINTSHIP was pleasant. Everyone was helpful with the preliminaries and the actual shipping went well. A very efficient operation. I would highly recommend this company and would work with them again if necessary.

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    Sun Apr 15 2012

    Used these guys about 3 months ago for shipping my goods to Spain. They did a pretty good job. Dealt with a guy name Eli, who was very pleasant on the phone and explain the process to me in great details. The crew came on the time frame I was given and the shipment came to spain on time and in one piece. I will definitely recommend these guys to my friends. Thanks for everything!!

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    Tue Feb 21 2012

    I used NY International for my move from NY to London. I was very skeptical, because I have read the reviews and some were not so good. I decided to go with them anyway, and I am glad that I did. From start to finish, everyone was very helpful, from my salesperson Adam, to my logistics coordinator Ambar, I was kept informed of everything that was going on with my shipment. I received excellent customer service, every time I called with questions or sent an email they were always answered in a timely and efficient manner!! Thank you David Mazafi and your wonderful staff for making my move a very pleasurable experience!

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    Tue Dec 20 2011

    It's hard to choose a moving company especially for a long move from Maine to France like mine was. I chose NY International Shipping based on customers reviews, and a phone call to the right administration in New-York to check the number of issues during the past years. My goods arrived a bit later than expected, but that's ok, and in good shape, except 2 files cabinets. This is my only criticism, furniture could be better packaged. Overall, I am very satisfied, for several reasons: I always had quick and smart answers from the customer service before, during and after the move. Second, they managed to find a professional team with a small truck, to replace the large one that couldn't fit in my dirt road, at the last moment and at no cost. I didn't pay more than quoted initially, no bad surprise about hidden fees, customs taxes and so on. I would recommend New-York International Shipping to a friend.

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    Tue Dec 13 2011

    Hi Wayne, Sorry it's taken me so long to write and thank you for the excellent service provided by you and your company. Everything went really smoothly both in Brooklyn (and a special thank you to the pleasant and efficient guys who packed) and London. All our things arrived in one piece and within the estimated time. Your team was recommended to me by someone who'd done the move previously, and I'll certainly pass on the word to anyone else making this transition. Best regards, Tina Johnson

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    Mon Dec 12 2011

    things arrived and arrived well. Communication has been very good during all the process and information about the shipping accurate. If I need to bring something from the US to Spain in the future I would do it with your company. Best regards, Alberto

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    Sun Mar 20 2011

    Great Service! Great Value. They were on time and super efficient. They seemed to actually care about what they were doing and made the whole process seamless. Tough to give anyone 5 stars, but they really were everything I wanted from them...and they were very affordable Highly recommended!

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    Sun Jul 25 2010

    Thank you, NY International Shipping for making my move to India less stressful that it already is. Everything else was in limbo and was not going according to plan except the agreed pick up and arrival times of the boxes I had arranged for them to transport all the way from Manhattan. Good job! And kudos to David for the awesome correspondence from start til the end of the service.

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    Tue Jul 20 2010

    Aaaahhhh!!! Finally settled in Singapore. That was the longest 1 week of my life. I had to move in a heartbeat and take over our office in SG ‘cuz the VP Operations of the branch got fired and needed to be replaced right away. In short, in the span of 10 days, I got promoted, packed up and moved! I am so glad to have made awesome moving arrangements with Samir of NY International Shipping, especially having contacted them at the last minute. Such a lifesaver!

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    Thu Jul 01 2010

    I am a personal assistant for one of the most prominent women from Manhattan who recently moved to Paris to be with her daughter. Being 70-something, she has beliefs and principles that are totally old school. One of them is to make sure she shows appreciation to people, especially those that have worked for her, for a job well done. In this case, a great thank you is in order for NY shipping as she is more than just satisfied with the service they have provided for her move. As her personal assistant, I took care of all the arrangements with the international moving company. I had such a pleasure speaking with Mr. David Mazafi, especially when I told him about my boss’ concern on her antique furniture and paintings collections. God forbids anything happens to the baby grand piano from circa 1890; or her 18th century chandelier that she inherited from her grandmother; or the collection of paintings that she either inherited from her art collector of a father or she bid a hefty price ... Read more

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    Tue Jun 22 2010

    Words do no justice, in defining the excellence and personal attention that I received, when I decided to use NY International Shipping, as my choice in shipping my prized possessions home to England. Specifically, the care received from David Mazafi!! From the very beginning, without ever meeting me.. he understood my dilemma, and made it possible to achieve my needs even in this difficult economic time. Through every step.. and my 'zillions' of questions.. his response was swift and defined.. leaving me no doubt that I was in good hands! I just received word today that my items have arrived home..and although I have yet to see them in person, I trust that they will be in perfect condition as I left them! David.. thank you.. completely! For being so kind to a stranger!! LOADS of love Beverly Savarin

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    Mon Jun 21 2010

    We used NY Shipping to move from Massachusetts to India. they did a great job and My husband and I were very happy. we had a lot of art work which we were concerned about, however, my sales rep. offered me custom crates which was a wonderful idea. The crates were made in their warehouse and were brought to our house on move date. all our paintings got to india safe and in perfect condition. i would highly recommend using them. we had Wayne Townsend as our relocation consultant, he was great. Good Luck aileen dadachanji

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    Sun May 02 2010

    I used NY Shipping for my move to London from the USA. They were punctual, accurate, accommodating, communicative, courteous and responsive at all times and during every stage of my last minute move. I would recommend to everyone to be as organized as possible on the pack/pick-up day and to be hands on during the packing process of your belongings. This will ensure that everything is just as you like it. NY Shipping's packers/movers were also a great bunch of guys, but the foreman was the stand-out and very easy to work with. I plan to use this company again and would strongly recommend them to friends, family and associates. Good luck to all of you with your respective moves! All the best, Simon NYC/London

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    Mon Apr 05 2010

    We used NY International to move our goods from Buford, GA to Arhus, Denmark and some of our goods showed up... but missing 10 boxes, large and medium boxes, etc. They said they can track the boxes, but they never found them. 1) the movers that showed up had attitudes and forced me to tip them. An IPOD came up missing. 2) some of my pictures were not properly secured so the glass frames were broken when they arrived. 3) the movers did not account for all of what was suppose to be on inventory so when we finally claim the insurance.. we received the least value for our stuff. I remain NOT a big fan of NY Shipping because they screwed us and will never recommend them to any of my friends or familes.

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    Thu Mar 18 2010

    Used NY Shipping to move to France. We were happy with the service and price. Overall they did a great job and were responsive. i just hope i wont have to move again :) Love France.... Gil

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    Wed Mar 10 2010

    An International Moving Company like No Other If you are looking for an international moving company that will go above and beyond to make sure that your move overseas goes smoothly—providing peace of mind to you and your family throughout the entire international moving process—NY International Shipping is at your service! With a reputation that speaks for itself, we would love to offer our years of professional international moving experience and services to you and your family. Regardless of what country you are moving to or from, NY International Shipping can assist you in your international move—tailoring a combination of our services to suit your international moving needs and the needs of your family. As a fully licensed, insured international moving company, NY International Shipping offers a variety of shipping services and options—allowing you to choose between Ocean Freight or Air Freight. NY International Shipping’s international shipping rates are calculated by the ... Read more

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    Wed Mar 10 2010

    I chose NY International Shipping because recently they moved one of my friends and he told me that the Move was great. I was pleased with the performance and knowledge. They were really good with their work. No complain for the service. everything was delivered the same way it was picked up! They supported us until we were comfortable in our new home. Thanks for the great help.

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    Wed Mar 10 2010

    Thank you for the good service and careful handling of our dishes and family furniture. fast & Effiecient, thx a milion we got Everything on the Promise Date. Thanks for making our move pleasant and easy We will recommend you to others And if we have to move again in the future, we know who to hire'

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    Sun Mar 07 2010

    I recently had to relocate to the UK (work) and my company used NY International Shipping for my overseas move to london. I was very happy with the service. the relocation consultant explained all up front, the quote was clear and we didn't have any surprises. The crew who packed my house was professional and everything got on time and in one piece. my experience with them was a good one, i recommend using them. they made this move much easier for me. thanks guys Francesca

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    Sun Mar 07 2010

    I used this company about 2 months ago for shipping my items from White Plains NY to Dubai, UAE. I have to say that at first i had my doubts, as this was my first experience with an oversea move, but after the movers arrived (in a little delay which they said was due to traffic) I knew I made the right choice. Their sales representative Mr. Eli Ron was very pleasant over the phone, explaining me all the details about my oversea move. Since I had no idea of what it is I need to do, Mr. Ron provided me with important information which made things a lot more easy. I can say that my move was indeed a smooth transfer and the movers were very professional. I was later contacted by their Logistic Dept. and spoke to a nice lady name Pat. who informed me about my shipment status. the service was great and I had just received my goods, all in ONE piece ( NOT EVEN A SCRATCH!!) I would highly recommend this company to my friends and family!!! Michael.

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    Wed Feb 03 2010

    Very helpful bunch here. Wayne and Pat we re both very helpful on my move from NJ to Rotterdam. My furniture and boxes were picked up on time, delivered on time, with no damage. I'd recomend these guys from the experience I had.

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    Sat Jan 09 2010

    I want to start by saying that it was a true pleasure to work with Wayne at NY international Shipping. He was very relaxed and patient with me when I called you a dozen times with soooo many questions you were able to have answers for me right away so thank you for that. As far as the crew that came to my house to pack me up were very very easy to work with they were very professional with handling each of my items which was very comforting to me they just made it so easy and pleasurable for me. I would definitely use NY shipping again and I would definitely refer you to any of my friends that need a moving company. Many Thanks for everything it was a true pleasure to work with NY International Shipping. Thanks Again Matthew Anderson

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    Mon Dec 21 2009

    I had to move unexpectedly and urgently from New York to Hong Kong, and used the services of NY International Shipping. The company owner personally made himself available for me throughout the stressful moving process. The price was fair and the crew was beyond fabulous. I received all my possessions intact, and on time as promised. NYIS exceeded my expectations, and I would definitely recommend using this shipping/moving service.

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    Sun Dec 20 2009

    I had to move unexpectedly from New York to "Hong Kong, and used the services of NY International Shipping. The company owner personally made himself available for me throughout the stressful moving process. The price was fair and the crew was beyond fabulous. I received all my possessions intact, and on time as promised. NYIS exceeded my expectations, and I would definitely recommend using this shipping/moving service.

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    Sat Dec 12 2009

    My husband and I had the pleasure of using NY International Shipping when we moved overseas from New York to Nice in France this past winter. I worked with Wayne Townsend throughout my international moving process and he was wonderful! When my husband was first offered his new position overseas, we were concerned with whether or not we would be able to successfully coordinate the details of moving overseas to France. NY International Shipping was fabulous from beginning to end! They helped us develop a timeline of international moving services that allowed us to send our international shipment (which included one of our vehicles) for a reasonable budget! I called many times with different questions, and was always given helpful advice and information. On our moving day, our things were packed by a really courteous group of international movers. We actually chose to have our things stored in NY International Shipping’s private warehouse, which allowed us time to find a house ... Read more

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    Tue Dec 08 2009

    My family and I just settled back in London after spending several years in New York. After doing a lot of research we hired NY International Shipping to handle our relocation. I am happy to say we have made the right decision - everything went smoothly and according to plan. The team was great, professional and very pleasant to work with. Our container arrived just on time, nothing got broken and there were no additional expenses. Bottom line - we got a deluxe customer service at a very affordable price and the moving team managed to relieve us from any stress associated with such a move. Strongly recommended. Tomas Haven.

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    Mon Dec 07 2009

    My husband and I relocated from CT to UK with NY Shipping. We were happy with the service, the crew packed our stuff well, our piano got in one piece which for me was a success and the consultant really helped us throughout the move. Thanks for everything Steph. P.S. I highly recommend our consultant which was great, his name is Wayne.

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    Sat Dec 05 2009

    We moved with NY International Shipping to Spain from new Jersey and had a great experience. the packers did an good job with packing all our house hold. after the move the coordinator took care of all paper work. we are unpacking still but so far so good. thanks Valerie for all your help David Taylor

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    Mon Nov 30 2009

    We actually had a great experience with NY International Shipping. we had to move from London from Ct and we found NY Shipping online. the price was competitive and the movers packed very well. Our shipment had arrived about 2 weeks ago within the time frame they promised and nothing was lost or broken... so based on my personal experience i would highly recommend them. Thanks guys for making this easier on us. Nicole.

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    Mon Nov 30 2009

    After living in the US for the past 5 years it was time for me and my family to move back home to Israel. I did quite a lot of research before picking NY International Shipping since they were not the cheapest firm but I did hear good things about them. To make a long story short - we had a smooth relocation back home and no surprises along the way. We had a fantastic experience door-to-door and I want to express my gratitude to the team at NY International Shipping. They really care and that makes a whole lot of difference. Highly recommended. Tom & Dana Halpert.

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    Sat Nov 14 2009

    I just moved from NYC to Australia with NY International Shipping and I was very happy with the service. They were courteous, honest and did a great job. I highly recommend. Good Luck and thanks for everything David P.

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    Wed Sep 02 2009

    I have to admit that the previous review fits my experience with these clowns to a t. Once the check is cashed...no responses to email and voice mail, screwed up billing statements, shipping out of the US a month late. The one thing I can add is that the receiving company in the UK (Eurousa) now claims they have no paperwork regarding shipment of my things. This is my hell in progress. DO NOT USE THESE IDIOTS!!!

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    Wed Aug 26 2009

    I would like to write about my experiecne with NY International Shipping. From the moment I compared prices, my relocation consultant Wayne, was very helpful and knowledgeable which made me more confident choosing his company. he explained to me about having the proper licencing and I was even able to talk to a customer who moved to India as well and was happy. once I booked the move I dealt only with one person which saved me a lot of headache. the agent in India was great too. I am almost done unpacking and delighted to say all is here in one piece. so thank you for a great service, it is always good to be surprised like this. this move was very stressful for me but you definitely made it as smooth and easy as you could. I would be happy to recommend NY International Shipping to any concerned customer, you will be in good hands. Thanks guys and keep the good work! Hailey

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    Wed Aug 26 2009

    We have moved with NY International Shipping in April. They handled our Overseas Relocation from Alpine, NJ to Rome, Italy. It is important for me to share my experience with others since I had such a good one. We moved several time In the states and only once we had a good experience, therefore going into an international move was stressful and overwhelming. everyone at NY International Shipping were courteous, from our personal relocation consultant to the logistic coordinator we were assigned to. We really felt as we are in good hands only the price was much reasonable then the others we compared to. So, now after receiving my goods and making sure all in order, I can defiantly say we had a good experience and would like to recommend this company to who ever need to move overseas. Thanks guys for everything and good luck grazie Audrey

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    Wed Jul 08 2009

    We would like to recommend NY International Shipping. we moved from texas to India and had household goods + car. Service was great and price was reasonable. Special thanks to David Mazafi for all his help and support. so thanks guys we are unpacking :)

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    Wed Jul 01 2009

    Excellent !!!!!!!. Thankyou Simon and rate it all. I never knew about this site. After reading your review I called ny shipping 2122677447. I of course ask for Mr Townsend and I see why you said speak to him, such a nice guy and WOW what help he was, staight away I knew he was my choice, he told me everything I was confused about and I didn't have to quess, he told me all the charges that others hid from me. He explained all the charges to me on the spot which gave me confidence in him. I am still awaiting prices from others which to me seems that they don't know what they are doing, I was only moving from NY to Bedford UK ( which he knew where it was ). The movers were good aswell and I hope to have my stuff in a couple of weeks. I would recomend this company to anyone especially if you can work with wayne. Cheers James Beattie

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    Thu Jun 18 2009

    Good evening, I would like to express my thanks to NY International and most of all Mr Wayne Townsend my consultant. You should ask for him if he is available as he really knows his job far better than anyone else I spoke to in my research on whom to use for our relocation, And it was not easy, I was moving with my wife, 2 small children and a teenage daughter, so you can imagine our stress to begin with. And after talking to many companies we could not understand what really to expect or who to use or trust, But then luckily I found NY International online. Wayne really made this part of our stressful move very easy for us, He really knows his job. He explained to me what to expect and we had no issues or surprises from start to finish. He even stopped by our Townhouse in person to talk to us and give us tips and advise and his estimate was perfect. As soon as we met him we all felt a huge weight lift of our shoulders. He is very informative and very knowledgeable and it especially ... Read more

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    Tue Jun 16 2009

    Hi, I moved few times in the US and over the world and used the services of international movers and moving companies. Moving is always exhausting and one is always worried about what will happen at the end of the moving process. My experience with international movers taught me that if you get 85% of your stuff in the same shape and everything on time, you need to be thankful and write something to your movers to put in his wall. This time I moved from Texas to Hyderabad India. I read a little bit and used NY international Shipping. I would like to write this letter not only to their wall, but also the world's wall! I got everything in good shape and on time ! Also, I had a smile, the people whom I spoke with were nice & helpful. As a whole- I can sum up my moving experience as good and safe. Namaste from India :) Srinivas Tendon

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    Sat Jun 13 2009

    I would like to share my experience with NY International Shipping. We recently relocated from California to Castelsagrat, France. The whole experience from A-Z was great and professional. We have 2 kids and were very nervous about the move (after being burned once by a local moving company). We decided that this time we will do a better research. So we checked all the licenses, reputation and even talked to a few customers of theirs to see how their experience was. When everything seemed legit we decided to book with them. The crew was great, packed our entire house. Then we had a contact person who kept us updates and helped us with all the documents (thanks Pat ). We just received our shipment and did not have any damages (thank god). Our kids are happy to finally have all their toys back and be so close to grandma.  We would like to thank especially Carol Dennen for all her help and support. Keep up the good work guys Stephanie Scott

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    Sat Jun 13 2009

    my Family and I relocated from Texas to Dubai and we found NY International Shipping online. After carefully reviewing their web site, talking to their Relocation Consultant and even had an in home survey we decided to use them for our Overseas relocation. We are so happy we used them . they did an amazing job, we could not be happier. We highly recommend them!!!

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    Tue Jun 09 2009

    As I was moving overseas with work, I contracted NY International shipping to arrange for my international move from New York to Brazil. They were extremely helpful throughout the process and extremely friendly and supportive. They’re no fuss kind of people, just working with me to make the move as smooth as possible. They were convenient for me since they were located in Manhattan and I could just drop in and get the boxes, tape, and etc, whenever I needed. I was especially difficult since things kept changing all the time with my move like the time of move, destination, [the length of] time my stuff needed to stay in storage. I ended up moving some of it to one address and the rest stayed in storage and was later moved to another address. Even though, I did not have the right serial number of what I needed to move where, all it took was a call to David explaining which pieces I needed to move and it was done correctly, conveniently, and I did not need to bother to dig up all the pa... Read more

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    Fri May 15 2009

    NY International Shipping were very careful with all out items. Great quote and very acurate, professional over the phone and in person. I could not have asked for better service,everything went extremely well. A job welll done and another happy customer.

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    Thu May 07 2009

    We finally got our house in Denmark and almost done unpacking. I never thought that moving could be so stressful especially with a kids. So I decided to take a moment and to thank the international movers who moved us to 6 month ago: NY International Shipping. I could never have done it without you. Special thanks to Wayne who helped us in every step of the way. The moves showed up on time, loaded directly into the container and after that the office was EXTREMLY helpful in filing the right paper work. Once we arrived they kept in touch with us and the overseas agent was great too. Anyway, I have to go back to my endless unpacking; however, I just wanted to take a minute and to write about my wonderful experience. NY International Shipping I thank you for everything and wish you luck with your business.

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    Sun Feb 01 2009

    Really bad moving company. As soon as they received my check calls and emails went unanswered. Delivery was a month late and there were tons of charges added on from both the movers and the deliverers. Many of my boxes are missing and 1/2 of my shipment is damaged. I understand it takes longer to move over seas but this company needs to learn about customer service. And the packing company they used told me my $100 tip was not enough (for 3 hours of work) I wish i had seen all of the reviews before i used them.

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    Sat Jan 31 2009

    I moved from NY to London and used NY Int. shippers for my movers. They were very friendly and helpful until they received my check. After that time emails and calls went unanswered, the shipment took twice as long as was quoted, boxes were lost and at least 1/2 of the shipment was scratched and damaged. Insurance had a very high deductible that was not mentioned in ANY of the paper work prior to the move. Very very disappointed in their service. Also was billed 2X for the deposit and had to wait 2 days before they would send me a proper bill.

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    Wed Nov 05 2008

    November 4th. At the moment it looks like a NIGHTMARE! This shipment (USA - Italy) is taking FIVE MONTH!!!! When I did the inverse moving, just 2 month were necessary. After they picked up my stuff, I didn't hear from anyone for weeks! Finally after several weeks and international phone calls I received an invoice that was more than double the original quote! I thought it was because they did a very bad estimation on the volume I was needing, so I paid without any complain. Right now I'm receiving a $1000 extra bill from the Italian mover! The funny thing is the contract I signed was for a DOOR-TO-DOOR service! Like all the other REAL customers, I had my emails ignored or very late replyed. Not to mention their website with the FAKE tracking system... I hope at least all my stuff is not broken;

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    Mon Oct 06 2008

    These guys are awful. Totally useless. Delivery took over three months, and several items lost or damaged. To be fair, they are only freight forwarders, so do not have total control over each stage of the move, and they are cheaper than their better quality competiton, however the movers they sent to pick up the shipment in New York (where they should have decent control over their suppliers) were total amateurs. Items were badly packaged, and several items were shipped without being packaged into the proper moving boxes. In addition, the one area where they have total control, ie in dealing with customer queries and documentation, they are abysmal. Different staff contradict each other and frequently themselves, and take ages to get back to you with anything (if they ever do get back to you). The quotes are also not all-inclusive (we were stung for movers tips that appeared non-negotiable and excessive at both ends, as well as unexpected customs clearance fees (again out of NYIS' dire... Read more

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    Mon Jul 28 2008

    I just wanted to write to express my appreciation for all of the hard work..Ny Shipping Movers could not have been more professional or courteous superior customer service & great prices. Thanks so much for everything!

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    Mon Jun 18 2007

    I want to recommend and to appreciate NY Shipping for it's very professional service. My family and me had to move from the States to Spain and it was really terifying. We are young couple with 2 little children, one big, jumpy dog and 2 fat spoiled cats . We were all anxious and nervous with moving to new different country.NY shipping staff were like a psychologists for us. David, proffesional and smile, was always available any time we needed. They were calm and nice and let us as parents to be focused to our children's needs . They brought us all to Spain safe and complete. We recommend! *you can write us for any further questions.