Netflix (Web site)

I've never used Netflix soooo I dont really know!

never used it, seem good though

Heard good things but never used them myself

I love this Netflix. I am customer of Netflix for 2 years, I had no problems with that. Fast shipping!

So far, so good. But I am alone in the opinion that this kind of service should have the biggest selection of movies ever. I have asked for obscure movies, to be sure. . .but for a monthly fee I want a service that has close to every DVD ever published.

unethical marketing practice. I joined Netfix because I received a promotion saying that they would send me a playstation if I became a paying member for a couple months. Based on the trust of this big name company, I signed up. But after serveral month, the promissed gift never came. Netflix customer service people kept asking me to wait weeks after weeks. then at last they simply asked me to contact their affiliate. Only at that time, I found out what they have been doing all along: in their website, they have a affiliate program, which basically greenlights just about anybody to do the promotion for netflex service. those affiliates will get at least $9 referral fee for each new customer they can get. the idea is that those affiliates may do whatever they want to get customers on board and netflix is not responsible for any of those rogue affiliats' false advertisements. By the time to pay the bills, netflix will redirect the blames to the affiliates and the affiliates may simply d... Read more

I think it's all about false advertising. I joined Netflix because it has a huge selection of DVDS. So far, I think their price is the cheapest. I don't mind paying $25 for the 3-out plan. But their service has been going downhill lately. What I hate most is their delay tactics. I agree with the commements from 'thekickbacksutta.' The more you watch, the slower they are to send you the movies. And that's what bothering me the most. They shouldn't advertise unlimited DVDs on the Web site. If they intend to 'limit' the DVDs you rented out, they should say so on the Web site and people will not be so pi$$ed off. I used to get 22 movies the first month I joined Netflix, then down to 18 the next month, then 16 and now 12 movies a month if I am lucky. I think Netflix is stupid to go for $18/month fee. All they need to do is maintain their good quality and people will try their service eventually. Unfortunately, their bad customer service and 'fraud' advertising are scaring away... Read more

Netflix starts off good and quickly turns sour. Their advertised policy of unlimited rentals is not the case. The more you watch, the slower they are to send you new movies. A comparison between a new account and an old account shows that new accounts get priority on movies (they are never listed as having a wait). Their customer service is difficult to get a hold of and consists of scripted emails and voice responses. Don't waste your money on Netflix.

I'm usually a leader not a follower. But I have to admit like everyone else, Netfix started off good when I joined; now it takes a week to receive one movie for that matter. Damn 2 and 3. I'll be lucky to get all 3. But I was getting them like clockwork like 6 months ago. LOL. I got Fargo and Event Horizen on Thursday Sept 23rd. I watched them, and threw them back in the mailbox that same night. A gambling man would say the post office should get the DVD's Friday morning when they open up and out they go. Man, it is now Wednesday Sept 29 and they just got the DVD's back this afternoon. Terrible service! I should have gotten at least 2 other movies by then. It now takes a week to get 1 to 2 movies. I like to report the DVD's as missing so when they do get it back at Netflix they can have on record that it's their fault complaints are rolling in, it's their incompetence. Not customers. I want the head to see what's going on. When people start bouncing out of Netflix he will see why. What... Read more

Can I give a DVD rental place six stars? If so, Netflix would earn them. I have not stepped foot inside a video store in nearly two years. I was sick and tired of seeing entire walls taken up with copies of Scooby Doo, and NO copies of classics like Touch of Evil and Wild Bunch (both of which are available on DVD). Netflix's selection is great--if it's available on DVD, they have it. And not just movies. Great service and prices too. I have not tried the other DVD-by-mail places (like WalMart and --gasp-- Blockbuster), but I can't imagine their selection being better.

I have 2 say alot of the comments here are very true about netflix. The service is good when you're a new customers then they really screw you over once you're a regular member. I personally think they really delay shipmwnt on certain title despite what's on your account activity. I wouldnt recommend if you want the new release cause you will never ever get it right away. I'm considering cancelling it and pay that extra $25 a month for the blockbuster service and get my new release right away.

One of the top spammers of my email. Get thee behind me, o Satan of the rental world.

They had a problem w/ my checking account (which was thier fault). I was going to just use my Paypal account, but they couldn't do that. I think if you are going to ask for monthly payments online, give alternative online payment options, not just credit cards and echecks.

I had been a netflix member for 2 months. Like a lot of people have been saying, I noticed that the deliveries were getting slower and slower. It took 2 days to get my movies and 2 days for netflix to receive them back. It's funny that it took 2 days considering that the distribution center is 30 miles from my home. Wouldn't you know it, after I cancelled my service (for Blockbuster)and returned the dvd's it only took 1 day. I mailed it yesterday 6/28 and they received it today 6/29. Isn't that odd!!!! I have sent back over 40 dvd's and 37 of 40 took 2 days transit time and after I cancelled the service the last 3 dvd's took one day. Is this a coincidence? You make the call.

I've been with Netflix for about 4 months now and have had no problems. They just opened a new distribution site in NC and are receiving my returned movies overnight. 2 movies have been lost after being returned in the last 4 months but I see that as acceptable. Much better value for your mondy than Blockbuster.

many dvds were broken and were not playable.

I love Netflix. I have been a member for a couple of years now and it is great. It has saved me money because of no late fees. And I think the movies arrive very quickly. If I send a movie back on a Tuesday (for example), I usually have a new one on Thursday. It is great and I highly recommend it!!

They have everything! And if they don't have it, no one else will. It's cheep and easy. You get everything in a short amount of time and you just mail it back. Pretty nifty.

how many of you use this service? how many of you realize you are being billed but never signed up for the service?and how many of you who signed up for the service actually dont use it, did you know your going to be billed untill hell freezes over, they dont care. im not a member but have been billed some 170.00, it has taken an act of congress to get a refund

It is definitely true that Netflix service becomes worse the more you use it. We keep a long running queue of movies, including those that have not yet been released, new releases and older classics. Lately, all the new releases have VERY LONG WAIT, LONG WAIT, AND SHORT WAIT notations, though the DVDs have been out for more than a month, and they went into our queue well before release. We phoned Netflix to complain, and were told they had an inadequate supply. To see if this was true, we asked our neighbor to take a 2-week trial and request the same DVDs (Lost in Translation, Mona Lisa Smile, Cold Creek Manor), and...you guessed it. All three were available NOW and shipped the next day. Meanwhile, LONG WAIT still appears on our request list, and we continue to receive movies from the 1990's and 1980's, which seem to be the only ones available to seasoned subscribers. Netflix clearly hooks you with good service, then leaves you flat. I do not appreciate dishonesty like this, an... Read more

A good idea that has gone bad in its efforts to stay profitable. The company has actually admitted to prioritizing movie delivery to new customers and those who rent just a few titles per month. The complaints have been pouring in as the delays between movie titles being shipped (as well as an ever-increasing number of titles which report as being available only after a long wait) increase. A comprehensive report of this activity is available here: http://dvd-rent-test.dreamhost.com It's actually amazing to see a new customer find a title available now while long-standing customers face a very long wait of a half year or more for the same title. It's incredible that a company builds a business plan on treating their long-standing customers like dirt just to attract new ones. No thanks.

Love Netflix. Have only had to return 3 DVDs that wouldn't play. All you naysayers just like to complain about things. Netflix is a great service.

I always thought that people were just being impatient when they complained that service slowed down the longer one was a member and/or the more DVDs one rents. However, I just had some of this confirmed for me. I have had Lost in Translation in my queue for more than two months! it just was released last Tuesday, and it is now listed Very Long Wait, aka 4-6 month wait. now it is possible that just that many people have been on the waiting list for two months and one day. So I asked a friend at work to test it for me. (she gets ~6 movies a month, and i'm in the 12-15 category) Sure enough, the movie immediately came up as available Now! I am amazed at this. I'm supposed to wait for 4-6 months and she can have it now, simply because they are making more of a profit on her? I'm quitting the service.

We have had Netflix for over 6 months and have had no problems but my brother in law signed up and never received his DVDs. Then Netflix told him that he reported too many DVDs missing and they refused to let him rent anymore (he never got to watch even one). What a lot of people don't realize is how many thieves we have in our postal service. On June 14, 2002, a former mail handler at the Tampa, Florida, Processing and Distribution Center (P&DC;) was sentenced to 18 months in prison, three years' supervised release, and restitution of $21,295 to Netflix, Inc., an online DVD rental company that mails millions of DVDs to addresses throughout the country. After numerous complaints from Netflix about missing DVDs that customers claimed they had mailed back to the company, Postal Inspectors identified the postal employee in November 2001 for the crime. Inspectors recovered thousands of the company's DVDs while searching the subject's vehicle and residence, with losses exceeding $100,000.... Read more

I have been a Netflix customer for 2 years, and have been very satisfied with it. The recurring flat fee is reasonable ($20/month), and I get 9-12 rentals per month with 2-4 day turnaround in this area (Nashville, TN). Most of the complaints I have seen seem to be from the NY warehouse, so maybe that's the problem. I haven't had any of the problems with damaged discs or lost DVDs. In any case, I am terrible at getting DVDs back to the video store, and one night of rentals can quickly become a $50 affair, or I end up returning movies I haven't yet seen. So, this has been a great service for me.